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adidas[ADIDAS] CLOUDFOAM W I EDGE LUX W I CF RACER

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95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 100%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 29, 2016
Manufacturer/
Place of origin
Adidas / SINAGPORE Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5)

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 18, 2018 jen***

Item Q&A(9)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
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  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
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  • Answered
    Question
    cha******* 2018-10-18
    Answer
    Private Enquiry
    Discount Loft 2018-10-19
  • Processing
    Question
    sim******* 2018-10-18
    Answer
    Hello, Thank you for reaching out to us regarding your concern. Please see our size chart conversion on our page for proper size table.

    Hi, US 8.5 = UK 7.5 / EU41
    (Oct 18, 2018 09:24)
    Discount Loft 2018-10-18
  • Unanswered
    Question
    liu******* 2018-10-15
  • Answered
    Question
    Hi
    kas******* 2018-10-10
    Answer
    Hi , how may I help you with today?
    Discount Loft 2018-10-12
  • Answered
    Question
    Ivy******* 2018-10-10
    Question
    Hi seller , please advise . Tks
    Answer
    Hi

    We are sorry to hear that, would like to know if you prefer to exchnage at any of the outlet below?

    AMK Hub
    Hillion Mall


    Let us know which Hub you would prefer to process the exchange and I will check the availability for you and let you know once a pair has been reserved for you.
    Discount Loft 2018-10-15
    Question
    Hi seller, I not buy any shoe yet . My concern are my sole length is 25cm . I no sure what size should I order in UK size ? I alway wear US size 8 ( size 38 ) .If I wan to made order model Adidas BB 1564 , What is the right size are suitable for me in UK size ?
    Answer
    Hi,
    US size 8 = UK size 5
    Question
    Can it be exchange if the size not correct ?
    Answer
    Yes, just let us know and we will check the availability for you and provide you with exchange instructions once we verified the shoe availability and reserve a pair for you.
  • Answered
    Question
    hen******* 2018-10-10
    Answer
    Hello,

    We use a standard international size chart. You should get the same size37 with us.
    Discount Loft 2018-10-10
  • Answered
    Question
    cin******* 2018-10-09
    Answer
    Private Enquiry
    Discount Loft 2018-10-09
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Sel******* 2018-10-06
    Answer
    Private Enquiry
    Discount Loft 2018-10-09
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Policy & Notice
How to Return/Exchange