ELIFESTORE
ELIFESTORE Join Fellow
17,524 Fellows
MINISHOP RATE 90%
6.8

Adjustable Upper Back Posture Corrector Clavicle Support Belt Spine Support Shoulder Brace Posture


Customer who recommended this item
150
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
【Shipping Order】 Seller Jan 23, 2017
【Confirm Delivered 】 Seller Nov 14, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (39)

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Customer Review (138)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 21, 2019 ang*** (SG SG)
Highly Recommend Feb 20, 2019 men*** (SG SG)
Highly Recommend Feb 20, 2019 jen*** (SG SG)
Netural Feb 19, 2019 ngc*** (SG SG)
Highly Recommend Feb 19, 2019 uni*** (SG SG)
Highly Recommend Feb 18, 2019 and*** (SG SG)
Recommend Feb 17, 2019 bon*** (SG SG)
Netural Feb 17, 2019 ijt*** (SG SG)
Highly Recommend Feb 17, 2019 teh*** (SG SG)
Highly Recommend Feb 17, 2019 kmh*** (SG SG)

Item Q&A(7)

Status
Question & Answer
  • Notice

    【Shipping Order】

    Major Shipping company :Singpost normal mail & Singpost Smatpac
    Usual Shipping period:2-5 working days
    Singpost Normal mail :3-5 working days
    Singpost Smartpac :2 working days
    Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
    ELIFESTORE
  • Notice

    【Confirm Delivered 】

    Dear Customer,thanks for your purchase from our store! Once you receive orders, please just help to confirm Delivered on Qoo 10 system, thanks for your support!
    ELIFESTORE
  • Answered
    Question
    cly******* 2019-02-10
    Answer
    Sorry may I know your order number please?
    ELIFESTORE 2019-02-11
    Question
    I did not order because even I choose normal post it still charge 3.50. I have placed to other website. Sorry you lost a customer
    Answer
    Sorry for that
  • Answered
    Question
    yan******* 2019-01-16
    Answer
    Hi ,
    Parcel was shipping out to your address on 4 Jan 2019 (3-4 working days excludes Saturdays, Sundays and public holidays.)Would you please give check if there is any note left in your postbox by postman?
    If you have any question or concern about your order, please feel free to email us to solve it directly and shortly.
    We will try our best to reply all e-mails within 24 hours. /48 hours delay in receiving our response after weekends or holiday
    regards
    ELIFESTORE 2019-01-17
    Question
    We always check but no any note in my letter box.
    Answer
    If there is no note or package in your mail box,could you please find if it is on the top of the mail boxes cabinet?
    Question
    I already checked don't have any note .
    Question
    I order many items from others seller also manage to receive the items, don't know why order from you but cannot receive it. I alr told you never see any note, you can arrange another to me?
    Question
    If you never respond to me , I will go to report polos.
    Answer
    Since you still didn’t receive the item, the parcel maybe lost. We would like to refund you or resend you the item. Could you please tell us which way do you prefer?
    Question
    If resend need to take how long? Can receive before 26/1?
    Question
    If resend to us whether can receive before 26/1?
    Question
    Kindly respond to us urgently.
    Question
    You still yet to any respond is it lying me?
    Answer
    3-4 working days , Sorry for that trouble would you like us to resent a new one to the same address? Looking for your reply regards
    Question
    Is same address.
    Answer
    We are arranging to resend your package in 24 hrs,usually it takes about 3 to 4 Working days(excludes Saturdays, Sundays and public holidays.) to arrive there
    Any product issue please write back ,we will reply in 24-48 hrs .
    Regards
    Question
    Finally receive the items. Thanks.
    Answer
    Thanks for your email. Very glad to know you have received the item, Hope you will love it.
    Looking forward to serve you next time.
  • Answered
    Question
    see******* 2018-12-23
    Answer
    Size: One size fits men, women, children
    ELIFESTORE 2018-12-24
  • Answered
    Question
    Hom******* 2018-12-04
    Answer
    Thanks for your business in our store and glad to know you have received the item, we feel sorry you are not satisfied with the item, since the return will take time and money,if you do not mind, we would like to refund you 20% as compensation, could you please tell us is it acceptable for you?
    Thank you.
    ELIFESTORE 2018-12-05
  • Answered
    Question
    cin******* 2018-11-23
    Question
    I saw other orders were after mine and had delivered wrongly. So scary service provided.
    Question
    Saw other order numbers after mine but sent wrongly. So scary service.
    Answer
    Hi ,
    Parcel was shipping out to your address on 12th Nov 2018 (3-4 working days excludes Saturdays, Sundays and public holidays.)Would you please give check if there is any note left in your postbox by postman?
    If you have any question or concern about your order, please feel free to email us to solve it directly and shortly.
    We will try our best to reply all e-mails within 24 hours. /48 hours delay in receiving our response after weekends or holiday
    regards
    ELIFESTORE 2018-11-26
    Question
    Hey now is already 27 Nov and I have yet to receive it. You claimed sent out on 12 Nov, are you lying to me? I am very Frustrated!! After seeing other queries by other customers, your service is very scary!! If I still don’t receive what shall I do? Please advise whether to make a police report to claim.
    Answer
    Would you please give check if there is any note left in your postbox by postman? If there is no note or package in your mail box,could you please find if it is on the top of the mail boxes cabinet?
    Question
    Nothing, I am at home whole day and gone for marketing in morning and evening buying dinner. There is nothing at all. What do you want me to do?
    Question
    I will make a police statement this Saturday at neighbourhood police post to make a claim on your item sent. If it is ok with you.
    Question
    How can I contact you or reach you? What the numbers in case I am at the police post and if they asked.
    Answer
    Sorry for that trouble would you like us to resent a new one to the same address? Looking for your reply regards
    Question
    Ok to resent. If resent how long will it take ? Are you able to ensure that I will receive it? Is very scary to order online
    Answer
    If resend, it will take 3-4 working days excludes Saturdays, Sundays and public holidays to reach you. thank you
    Do you want a replacement or refund?
    Question
    I prefer refund. I will buy from outside after so long delay
    Question
    My son is still waiting for this brace, he said to resend as his back is painful.
    Question
    Are you going to send out? Please return call to me
    Answer
    Thanks for your confirmation ,refund requests may take up to 2 hours to process,please check it then.Usually it takes 3-7 working days to appear in your bank card.
    Question
    Aiyoh
    Answer
    You are welcome
  • Answered
    Question
    pat******* 2018-11-21
    Answer
    Sorry order has shipped out,can not change address now, hope you understand
    ELIFESTORE 2018-11-22
    Question
    i checked the tracking detail show to me, returned to sender on 19/11/2018.

    can i self collected my item? please provide me your address.
    Answer
    Sorry already shipped out, address can not change now, hope you understand
    Question
    Courier status.

    TRACKING NO. STATUS POSTING DATE STATUS DATE
    SM601767028SG Returned to Sender 15/11/2018 19/11/2018



    Question
    attached herewith my courier status, please check.

    can i self collect or apply refund for this item?
    Answer
    Already refunded, please check it
  • Answered
    Question
    pat******* 2018-11-20
    Answer
    Sorry ca I know you order number please?
    ELIFESTORE 2018-11-21
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