CRAZY SALES!!  Aesop Parsley Seed Anti-Oxidant Serum 3.4oz/100ml
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AesopCRAZY SALES!! Aesop Parsley Seed Anti-Oxidant Serum 3.4oz/100ml

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Customer who recommended this item
553
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller Jan 27, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Item Q&A(33)

Status
Question & Answer
  • Notice

    100% Guarantee Authentic and Brand New Products

    100% Guarantee Authentic & Brand New Products
    Cosmede
  • Answered
    Question
    jos******* 2019-01-02
    Answer
    Dear valued customer,

    Thank you for your message.

    Your order was dispatched on 26-Dec, the estimated international delivery time is 5-8 business days (exclude weekend and public holiday) after the parcel dispatched. Therefore you may receive the parcel within 3 to 8 Jan.

    Please kindly note that all parcel need to go through custom clearance and courier is not able to update the tracking information unless it was cleared.

    Please kindly check the status at http://www.singpost.com/ with you tracking number, RP206306514SG later.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Cosmede 2019-01-03
    Question
    Ok thanks. I asked because I kept getting reminders from Qoo10 to accept delivery. And this is the longest delivery time taken compared to my other 2 purchases from you.
    Answer
    Dear valued customer,

    Thank you for your reply.

    Please kindly note that we have listed all information ( will ship by registered mail, estimated delivery date is 5-8 business and tracking number will be provided) in the item information clearly.

    If you want your orders were deliver by DHL, please kindly purchase over SGD$150 and send message to us once you have placed order, then we can find it out and change the courier for you. Please note that since the Qoo10 system got some different with our backend system, so we are not allow to set some rules to change the courier for you automatically, please remember to inform us you have placed order over the amount every time.

    Sorry for any inconvenience caused.

    Hope you understand that we are trying our best to serve all our customers.

    Please do not hesitate to contact us if you have further inquiries.

    Best Regards,
    COSME-DE.COM
  • Answered
    Question
    fla******* 2018-12-23
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    The expiry date of this item in our stock is 2021 July.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM

    Cosmede 2018-12-24
  • Answered
    Question
    tkl******* 2018-12-11
    Answer
    Private Enquiry
    Cosmede 2018-12-12
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    poo******* 2018-10-25
    Answer
    Dear valued customer,

    Thank you for your message.

    We regret that we are not sure about this, please kindly ask your doctor with the ingredient list for further checking.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM

    Cosmede 2018-10-26
  • Answered
    Question
    shi******* 2018-10-25
    Answer
    Dear valued customer,

    Thank you for your message.

    Aesop Parsley Seed Anti-Oxidant Serum is an anti-oxidant rich, daily-use serum moisturizer for normal to combination and sensitive skin. Enhanced with efficacious Aloe Vera, Grape and Parsley Seed extracts, the medium-weight textured Aesop Parsley Seed Anti-Oxidant Serum hydrates, softens and fortifies skin, while leaving a floral, herbaceous aroma. An appealing alternative to cream or oil-based hydrators.

    And it is for hydration not brightening.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-10-25
  • Answered
    Question
    dot******* 2018-09-07
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    We regret that we could not provide the manufacturing date as we are not sure which batch of product you will receive. The expiry date of this item in our stock is 2021 Jan
    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-09-07
  • Answered
    Question
    sy_******* 2018-08-15
    Answer
    Dear valued customer,

    Thank you for your message.

    We regret that we are not sure since the promotion plan is not set by us.

    Sorry for any inconvenience caused.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM

    Cosmede 2018-08-16
  • Answered
    Question
    lin******* 2018-07-31
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    This item is available now.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-07-31
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