- All items are new, factory sealed and checked for defects before dispatch.
- Most orders will be dispatch within 3 working days upon receiving of order.
- It is crucial to note that DE.HEAL.HYDRATE will not be held liable for any lost or damaged parcels should customers opt for Singpost Normal Mail, as it has no tracking facilities attached to it. We will not be able to provide proper tracking for Singpost Normal Mail parcels as well. By opting for Singpost Normal Mail, customers undertake the risks involved on their own accord. We do not re-send the items or refund when parcels are lost; to ensure that the parcels arrive safely, please select Registered Mail.
- Singpost is a third party delivery company, by opting for this, you are bound to the terms of engagement as provided by them.