Trustech
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$128.00
POWER MINISHOP RATE 80%
Apple iPhone AirPods Wireless Headset丨Factory Sealed★1 Year Official Apple SG Warranty ★
34 items sold
250.00

Apple Air podsApple iPhone AirPods Wireless Headset丨Factory Sealed★1 Year Official Apple SG Warranty ★

See all Apple Air pods items

Customer who recommended this item
121 (Based on 125 reviews)
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2017-12-14
Two logistics company options Seller 2017-12-09
NOTE DELIVERY Seller 2017-12-09
Manufacturer/
Place of origin
china Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (59)

Customer Photo Review board
Dec 15, 2017
yip*******

Highly Recommend Cheaper than Apple Store

Amazingly, it is a set of genuine Apple AirPods that I received! At a good discount too. No issues no problem. Pro: genuine AirPod Con: delivery took 2 weeks.

mode:AirPods (100% Authentic factory sealed) | Magnetic AirPods Strap:no | Airpods silicon case:no thanks | Free Gift 1:waterproof pouch | Free Gift 2:Surprise Gift

+ Add this option
Dec 03, 2017
jim*******

Highly Recommend Receive in good condition

Product is good! Only a bit delay on delivery.

mode:AirPods (100% Authentic factory sealed) | Magnetic AirPods Strap:no | Airpods silicon case:no thanks | Free Gift 1:waterproof pouch | Free Gift 2:Surprise Gift

+ Add this option
Nov 30, 2017
woo*******

Highly Recommend items received

item received with thanks......

mode:AirPods (100% Authentic factory sealed)(+S$16) | Magnetic AirPods Strap:no | Airpods silicon case:no thanks | Free Gift 1:waterproof pouch | Free Gift 2:Surprise Gift

+ Add this option
Nov 13, 2017
shi*******

Highly Recommend Order on 4th received on 11th.

Order on 4th received on 11th.

mode:AirPods (100% Authentic factory sealed)(+S$16) | Magnetic AirPods Strap:no | Airpods silicon case:no thanks | Free Gift 1:waterproof pouch | Free Gift 2:Surprise Gift

+ Add this option
Nov 12, 2017
jun*******

Customer Review (125)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 15, 2017 yip*******
Highly Recommend Dec 08, 2017 rib*******
Highly Recommend Dec 06, 2017 wol*******
Highly Recommend Dec 03, 2017 jim*******
Highly Recommend Nov 30, 2017 woo*******
Recommend Nov 28, 2017 che*******
Highly Recommend Nov 24, 2017 526*******
Highly Recommend Nov 24, 2017 sha*******
Highly Recommend Nov 21, 2017 sta*******
Highly Recommend Nov 17, 2017 vie*******

Item Q&A(38)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
Any return or exchange of items request must be made within 7 days upon receiving of the item.

1. Any shortage of item or wrong item received
Provide picture of the item contents within the parcel package.
Provide picture of the parcel package with the delivery information.

2. Defective item issue
Provide picture of the defective area of the received item.
Provide video of the non-functioning of the product. (For electronic products)

Notice
Seller

Dear customer:
Tustech provide two logistics company options for your own choice.
1>>>>> Dex-i the delivery will take 5-10days normally .
2>>>>>Qxpress the delivery will take 4-8 days normally. relatively more steady.
pls note : it is estimated delivery date at ordinary time ,we dont guarantee the delivery time!!
pls note :the delivery will take more time during BIG SALE than normal
Logistics issue is a vital important link in the cross boarder shopping, Trustech will try its best to offer you a good shopping experience.
Thank you very much for your kindly support!

Notice
Seller

Dear customer,
Cause after Nov is the busy season of the cross border shopping,nearly all the logistics company are under great shortage of transportation capacity status. firstly is the insufficient freight capacity,secondly is the insufficient dispatch manpower.
PLS NOTE : the delivery will take more time than normal
PLS NOTE : we cannot guarantee the delivery limitation.
thanks alot for your understand and patient.
Regards
Trustech

Answered
2017-12-14
roy*******
User

10/12/2017. 10:00
SINGAPORE Customs Processing
10/12/2017. 04:00
SINGAPORE Estimate Flight Arrival
07/12/2017. 12:00
CHINA Intransit to Destination
07/12/2017. 09:00
CHINA Shipment Picked Up

Dex-i status not updating. May I know when will my item clear customs in Singapore and be sent to me?

User

Dear customer:
Recently is the most busy period of cross-border transportation, the logistics companys are under great great pressure. So your package may still not reach to you after placing the order for a long time.
We fully understand your anxiety and complain, and we really are trying our best to push the logistics company to deliver your package ASAP! What's more, when you find your order exchange to "delivered" ,in fact you haven't received the order yet, please do not worry. This condition is the Qoo10 SYSTEM change the delivery state as automaticly
Dear customer, we have the same anxiety as you are and please be at ease, Trustech will exert all our energies to gurarantee your order can be delivered as quick as possible. For your long waite we are relly sorry, we will unite other sellers in the Qoo10 togerther to urge the logistics company to improve their serive.
Thanks alot dear customer!

User

So is my item even in Singapore? Or it’s still in China?

User

the parcel arrived singapore

Answered
2017-12-13
boo*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-09
lks*******
User

I tried to use the $128 off $500 but says cannot.
Also there aren’t the $11 or $30 coupons available you said previously

User

the $128 off $500 dont fit this item

Answered
2017-12-08
lks*******
User

Can’t seem to use the shop coupons.

User

dear customer:
you need apply the shop coupon $11 and the cart coupon $30

Answered
2017-11-14
xia*******
User

Hi Seller, any possibility tat if i order now i can receive my item by 17th Nov morning? Would like to buy this as a farewell present for someone leaving by 17th Nov

User

the delivery may takes 4-6 days

Answered
2017-11-08
ter*******
User

Hi, I check my Airpods serial number on Apple website. It shows “Please activate your iPhone” message without any warranty period. Is this normal? How do I check for my coverage warranty date? You mention this on your website, didn’t mention how to activate the Airpods.

Please advise. Thank you.

User

could you provide your photo of the package to show the serial number

Answered
2017-11-04
lym*******
User

My order shipping status is pending SG custom clearance, how long does it take and how soon can I receive it?

User

the delivery may takes about 4-6 days

Answered
2017-11-04
wxx*******
User

Can I know what’s the status of my parcel? It’s out for delivery according to the status. Thanks.

User

04 Nov 2017 02:00 SINGAPORE Shipment Out for Delivery
pls make sure your addre is right
and make sure there is persom at this address.
thanks

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