Min. $500.00 Purchase~2018.02.28
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Qxpress - $5.99 ~
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Submission of claims Any return or exchange of items request must be made within 7 days upon receiving of the item.1. Any shortage of item or wrong item received Provide picture of the item contents within the parcel package.Provide picture of the parcel package with the delivery information.2. Defective item issue Provide picture of the defective area of the received item.Provide video of the non-functioning of the product. (For electronic products)
Dear customer：Tustech provide two logistics company options for your own choice. 1>>>>> Dex-i the delivery will take 5-10days normally . 2>>>>>Qxpress the delivery will take 4-8 days normally. relatively more steady. pls note : it is estimated delivery date at ordinary time ,we dont guarantee the delivery time!!pls note ：the delivery will take more time during BIG SALE than normalLogistics issue is a vital important link in the cross boarder shopping, Trustech will try its best to offer you a good shopping experience. Thank you very much for your kindly support!
Dear customer,Cause after Nov is the busy season of the cross border shopping,nearly all the logistics company are under great shortage of transportation capacity status. firstly is the insufficient freight capacity,secondly is the insufficient dispatch manpower.PLS NOTE : the delivery will take more time than normalPLS NOTE : we cannot guarantee the delivery limitation.thanks alot for your understand and patient.RegardsTrustech
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Took almost 2 weeks for delivery but Seller keeps sending messages to update you on status. SG local delivery took 4 days to send to me after custom clearance.
Product is genuine Apple Airpods & I receive free gifts too! They work well!
Highly recommend this Seller but urge them to change logistics company.more review
mode:AirPods (100% Authentic factory sealed) | Magnetic AirPods Strap:White(+S$7) | Airpods silicon case:Grey(+S$5.90) | Free Gift 1:waterproof pouch | Free Gift 2:Surprise Gift
Amazingly, it is a set of genuine Apple AirPods that I received! At a good discount too. No issues no problem.
Pro: genuine AirPod
Con: delivery took 2 weeks.
mode:AirPods (100% Authentic factory sealed) | Magnetic AirPods Strap:no | Airpods silicon case:no thanks | Free Gift 1:waterproof pouch | Free Gift 2:Surprise Gift
Product is good! Only a bit delay on delivery.
item received with thanks......
mode:AirPods (100% Authentic factory sealed)(+S$16) | Magnetic AirPods Strap:no | Airpods silicon case:no thanks | Free Gift 1:waterproof pouch | Free Gift 2:Surprise Gift
Order on 4th received on 11th.
mode:AirPods (100% Authentic factory sealed) | Magnetic AirPods Strap:White(+S$7) | Airpods silicon case:no thanks | Free Gift 1:waterproof pouch | Free Gift 2:Surprise Gift
mode:AirPods (100% Authentic factory sealed) | Magnetic AirPods Strap:no | Airpods silicon case:Blue(+S$4.90) | Free Gift 1:waterproof pouch | Free Gift 2:Surprise Gift
10/12/2017. 10:00SINGAPORE Customs Processing 10/12/2017. 04:00SINGAPORE Estimate Flight Arrival 07/12/2017. 12:00CHINA Intransit to Destination 07/12/2017. 09:00CHINA Shipment Picked UpDex-i status not updating. May I know when will my item clear customs in Singapore and be sent to me?
Dear customer：Recently is the most busy period of cross-border transportation, the logistics companys are under great great pressure. So your package may still not reach to you after placing the order for a long time. We fully understand your anxiety and complain, and we really are trying our best to push the logistics company to deliver your package ASAP! What's more, when you find your order exchange to "delivered" ,in fact you haven't received the order yet, please do not worry. This condition is the Qoo10 SYSTEM change the delivery state as automaticly Dear customer, we have the same anxiety as you are and please be at ease, Trustech will exert all our energies to gurarantee your order can be delivered as quick as possible. For your long waite we are relly sorry, we will unite other sellers in the Qoo10 togerther to urge the logistics company to improve their serive. Thanks alot dear customer!
So is my item even in Singapore? Or it’s still in China?
the parcel arrived singapore
I tried to use the $128 off $500 but says cannot. Also there aren’t the $11 or $30 coupons available you said previously
the $128 off $500 dont fit this item
Can’t seem to use the shop coupons.
dear customer：you need apply the shop coupon $11 and the cart coupon $30
Hi Seller, any possibility tat if i order now i can receive my item by 17th Nov morning? Would like to buy this as a farewell present for someone leaving by 17th Nov
the delivery may takes 4-6 days
Hi, I check my Airpods serial number on Apple website. It shows “Please activate your iPhone” message without any warranty period. Is this normal? How do I check for my coverage warranty date? You mention this on your website, didn’t mention how to activate the Airpods.Please advise. Thank you.
could you provide your photo of the package to show the serial number
My order shipping status is pending SG custom clearance, how long does it take and how soon can I receive it?
the delivery may takes about 4-6 days
Can I know what’s the status of my parcel? It’s out for delivery according to the status. Thanks.
04 Nov 2017 02:00 SINGAPORE Shipment Out for Delivery pls make sure your addre is right and make sure there is persom at this address.thanks
There isn’t any posted question about item.