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Diapers.com.sg
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POWER MINISHOP RATE 90%
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GOONJapan Diapers/Pants 4-Pack Deal!

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Customer who recommended this item
19715
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return Exchange Policy (2) Seller Apr 27, 2016
Return Exchange Policy (1) Seller Apr 27, 2016
Manufacturer/
Place of origin
JAPAN Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Japan Version Diapers/Pants 4 Packs Deal! Choice of GOO.N Swim Pants/ Baby Wipes Bundle!
Delivery Delivery will be carried out by SingParcel Courier Service
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4,722)

Customer Review (19,870)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 20, 2018 Shi***
Highly Recommend Sep 20, 2018 evi***
Highly Recommend Sep 20, 2018 gel***
Highly Recommend Sep 20, 2018 cqy***
Recommend Sep 20, 2018 edl***
Highly Recommend Sep 19, 2018 juz***
Highly Recommend Sep 19, 2018 xyn***
Highly Recommend Sep 19, 2018 Haz***
Highly Recommend Sep 19, 2018 lis***
Highly Recommend Sep 19, 2018 qoo***

Item Q&A(1,463)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    Diapers.com.sg
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    Diapers.com.sg
  • Answered
    Question
    Joy******* 2018-09-20
    Answer
    Private Enquiry
    Diapers.com.sg 2018-09-20
  • Answered
    Question
    yin******* 2018-09-19
    Answer
    Please check with Qoo10 Customer service.

    Thanks
    Diapers.com.sg 2018-09-19
  • Answered
    Question
    xsl******* 2018-09-18
    Answer
    Hi,

    Your package is out for delivery today.

    Thank you.
    Diapers.com.sg 2018-09-19
  • Answered
    Question
    zhi******* 2018-09-13
    Answer
    Private Enquiry
    Diapers.com.sg 2018-09-14
  • Answered
    Question
    oli******* 2018-09-10
    Answer
    Hi,

    L54
    Diapers.com.sg 2018-09-11
    Question
    Hi i mean the packaging. Can i have a picture? Thanks
    Answer
    Hi,

    We have 2 type of packaging,which one are you refering to?
    Question
    Sorry if i was not clear. I meant for the tape version. Do you have a picture of the packaging of the current batch before delivery?
    Answer
    Hi,

    There are currenlty 2 packaging,new and old packaging which 2 will be picked randomly and ship out.
    Question
    Got it. Thanks’
    Answer
    Welcome!
  • Answered
    Question
    Kil******* 2018-09-10
    Answer
    Hi ,

    Sorry not possible
    Diapers.com.sg 2018-09-11
  • Answered
    Question
    t.a******* 2018-09-06
    Answer
    Private Enquiry
    Diapers.com.sg 2018-09-07
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    tia******* 2018-09-06
    Answer
    Hi,

    Qoo10 system does not allow us to do that.
    Diapers.com.sg 2018-09-07
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Address
21 Bukit Batok Crescent #13-74 WCEGA Tower

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Policy & Notice
How to Return/Exchange