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Diapers.com.sg
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GOON[Apply Qoo10 Cart Coupon] Japan Diapers/Pants 4-Pack Deal! Free GOO.N Baby Wipes Large Thick 70s

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Customer who recommended this item
18898 (Based on 19300 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return Exchange Policy (2) Seller 2016-04-27
Return Exchange Policy (1) Seller 2016-04-27
Manufacturer/
Place of origin
JAPAN Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Japan Version Diapers/Pants 4 Packs Deal! Choice of GOO.N Swim Pants/ Baby Wipes Bundle! Free GOO.N Baby Wipes Large Thick 70s
Delivery Delivery will be carried out by SingParcel Courier Service
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4,462)

Customer Review (19,300)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 22, 2018 rei***
Highly Recommend Jul 22, 2018 tse***
Highly Recommend Jul 22, 2018 tan***
Highly Recommend Jul 22, 2018 han***
Highly Recommend Jul 21, 2018 viv***
Highly Recommend Jul 21, 2018 kay***
Highly Recommend Jul 21, 2018 kay***
Highly Recommend Jul 21, 2018 sha***
Highly Recommend Jul 21, 2018 lin***
Netural Jul 21, 2018 De0***

Item Q&A(1,431)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    Diapers.com.sg
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    Diapers.com.sg
  • Unanswered
    Question
    cho******* 2018-07-21
  • Unanswered
    Question
    joc******* 2018-07-20
  • Answered
    Question
    eli******* 2018-07-18
    Answer
    Hello,

    Yes it is.
    Diapers.com.sg 2018-07-20
  • Answered
    Question
    son******* 2018-07-18
    Answer
    Hi,

    Sorry,the promotion is set by Qoo10.We are not very sure as well.
    Diapers.com.sg 2018-07-20
  • Answered
    Question
    Sti******* 2018-07-17
    Answer
    Hi,

    Sorry Qoo10 system does not allow us to do that.
    Diapers.com.sg 2018-07-17
  • Answered
    Question
    sai******* 2018-07-10
    Answer
    Private Enquiry
    Diapers.com.sg 2018-07-11
  • Answered
    Question
    jan******* 2018-07-09
    Answer
    Hi,

    We will send out a sample for the S size but you will receive the sample via normal mail as we will be sending out from our office.
    Diapers.com.sg 2018-07-10
    Question
    Hi thank you very much! You have all my details and address? Do you need my order number?
    Answer
    Hi,

    No worries we do have your mailing address.
    Question
    Hi I received my orders yesterday but there is no sample pack inside as agreed :(
    Answer
    Hi,

    As previous replied.We will send out from our office via normal mail instead.Please refer to the previous replied.
    Question
    Oh alright I forgotten your reply. Thanks! Can I also have 1pc of the newborn sample? Tyvm!
    Answer
    Sure.We will send new born sample to you.
  • Answered
    Question
    xin******* 2018-07-06
    Question
    I really need the diapers very urgently!!! When can you ship it out?
    Answer
    Order has been cancelled .
    Diapers.com.sg 2018-07-09
    Question
    Hi, will you be refunding the money into my account?
    Answer
    Hi,

    We are not the one refunding the monies,please check with Qoo10 CS.
    Thank you.
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Address
21 Bukit Batok Crescent #13-74 WCEGA Tower

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Policy & Notice
How to Return/Exchange