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ApramoApramo Helios Baby Car Seat ( ULTRA SIDE IMPACT PROTECTION )


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Subject Register Date
Return Exchange Policy (2) Seller Apr 29, 2016
Return Exchange Policy (1) Seller Apr 29, 2016
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(0)

Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end

    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end

    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
  • FAQ

    When is the re-stock for the "out of stock" items? I couldn't purchase the items that i want from the item listing(s).

    In general, it takes about 1 month later for the items to be re-stock as the shipment is arriving from overseas. If you would like to check on the approximate date, pls contact Raymond directly at +65-8268-6829.
  • FAQ

    I need an answer urgently.

    Pls contact Raymond directly at +65-8268-6829, so as to expedite on the response to your inquiry details.
  • FAQ

    Can i arrange for a specific delivery time for my parcel to be deliver to me?

    Sorry, we wouldn't be able to assist on the arrangement of the parcel delivery time, as this will be handled by the courier service end.
  • FAQ

    My order(s) is unable to track and order status is currently "On Delivery" or "Delivered" status.

    Your parcel is dispatched to our courier service and will be on the way to you. Estimated delivery of parcel to your end, will takes about 3-5 working days. If you are still not receiving your parcel by than, pls contact Raymond directly at +65-8268-6829, so as to check on your parcel details.
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11 CHANGI NORTH STREET 1 #02-05/07
Policy & Notice
How to Return/Exchange