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Cafe Arabica Low calories 100% Arabica coffee bean Premium 3 in 1 Instant Coffee or Black

AtomyCafe Arabica Low calories 100% Arabica coffee bean Premium 3 in 1 Instant Coffee or Black

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Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Subject Register Date
Received of faulty items Seller Mar 22, 2016
Refund Policy & Exchange Policy Seller Mar 22, 2016
Shipping & Delivery Seller Mar 22, 2016
Place of origin
atomy / Korea Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Cafe Arabica Low calories 100% Arabica coffee bean Premium 3 in 1 Instant Coffee or Black
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 18, 2018 hui*** (SG SG)
Recommend Feb 17, 2017 lay***

Item Q&A(0)

Question & Answer
  • Notice

    Received of faulty items

    Dear Customers ,

    1)Please check all items purchased from us upon receiving.

    2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

    3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

    4)Exchange items must be mailed to address stated at the back of our envelope.

    5)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

    6)Free Gifts from our promotion are not entitled to any Warranty.
  • Notice

    Refund Policy & Exchange Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value. Items of higher value will require top-up by Bank Transfer. Customers who like to exchange have to bear the shipping charges. Items more than $20 had to be send by registered mail or exchange in person at Jurong West area.
    Please take note before purchasing. Thanks!
  • Notice

    Shipping & Delivery

    Shipping within Singapore By:
    1. Singapore Post Normal Mail
    Delivery time: 3-5 working days after it has been processed for delivery.
    Delivery hours: Monday to Friday before 6pm
    Deliver to: Mailbox
    Tracking: No
    *Note: If the parcel can't fit into your mailbox, you may have to collect it from the post office.
    We will not responsible for any parcel that is damaged or lost in transit

    2. Qxpress delivery
    Delivery time: 2 working days after it has been processed for delivery.
    Delivery hours: Monday to Saturday
    Deliver to: Doorstep
    Tracking: Yes
    *Deliveryman will try to contact buyer before delivery
  • FAQ

    Why my normal mail package has not arrived?

    Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402
  • FAQ

    What are the risks with the use of SingPost normal mail shipping?

    1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility. 2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress. 3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item. 4. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 weeks because SingPost do not prioritize the delivery of returned mails.
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Policy & Notice
How to Return/Exchange