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kopiObaby Baby Kids
kopiObaby Baby Kids SG Join Fellow
2,442 Fellows
MINISHOP RATE 90%
3.58

▶OCT▶Ins Style Baby Cap Beanie Hat Round Sun Baseball Cap Newborn Baby Boys Toddler Girls Hair


Customer who recommended this item
46
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller Jun 17, 2016
Non-receipt Claim issue (Did not receive the item) Seller Jun 17, 2016
Return & Exchange Policy Seller Jun 17, 2016
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Manufacturer/
Place of origin
Korea/China Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (13)

Customer Review (38)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 02, 2019 wiw*** (SG SG)
Netural Aug 24, 2019 yan*** (SG SG)
Highly Recommend Aug 19, 2019 ang*** (SG SG)
Highly Recommend Aug 07, 2019 rei*** (SG SG)
Highly Recommend Jul 28, 2019 utt*** (SG SG)
Highly Recommend Jul 24, 2019 ism*** (SG SG)
Highly Recommend Jul 17, 2019 lau*** (SG SG)
Highly Recommend Jul 14, 2019 woo*** (SG SG)
Highly Recommend Jul 13, 2019 win*** (SG SG)
Highly Recommend Jul 09, 2019 mar*** (SG SG)

Item Q&A(7)

Status
Question & Answer
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.
    -We will assess the claim issue with the provided picture and inform on the progress.
    kopiObaby Baby Kids
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.
    -We will check over the matter from our end.
    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    kopiObaby Baby Kids
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    kopiObaby Baby Kids
  • FAQ

    SHIPPING & DELIVERY

    -Order(s) are usually dispatched within 2 working days. -All parcels are usually delivered to your mail/letter box. -SINGPOST NORMAL MAIL delivery takes about 5 working days, sometimes longer (up to 1 month) due to festive seasons. -SMARTPAC REGISTERED MAIL delivery takes about 2-3 working days, you may track and trace your parcel with the tracking number provide in the system at http://www.singpost.com or call 1605 -All tracking will be available within 2-3 working days. FOR BULKY PARCELS -In the event no one is available to receive the (bulky) parcel during the first delivery attempt to doorstep, and if the letter box is too small/full, postman will issue a Delivery Advice. -PLEASE NOTE THAT WE ARE UNABLE TO TRACK SINGPOST NORMAL MAIL DELIVERY. -CUSTOMERS ARE RECOMMENDED TO CHOOSE SMARTPAC REGISTERED MAIL DELIVERY FOR PIECE OF MIND.
    kopiObaby Baby Kids
  • FAQ

    BUY MORE SAVE MORE OPTION

    -Most of our listings have additional items that you can purchase at a discounted price. -Simply select _none should you not wish to purchase any additional items
    kopiObaby Baby Kids
  • Answered
    Question
    blu******* 2019-06-07
    Question
    Private Enquiry
    Answer
    Private Enquiry
    kopiObaby Baby Kids 2019-06-10
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    sen******* 2019-03-12
    Question
    Hi,

    My baby is 30 months and she has a huge head circumstance of 51cm. Can she wear hat XC 09 and XC17, XF02?
    Answer
    On Qpost : Yes all the 3 design round sun hat shouldbe no issue =) Look forward to your order, thanks
    kopiObaby Baby Kids 2019-03-13
    Question
    Ok. I placed order for xc17. Tks.
    Answer
    Noted thanks
    Question
    My baby can't wear xc17 :( Can i refund?
    Answer
    sorry no refund dear
    Question
    You told me xc 17 fit my baby but it didn't. Can you advise me which hat fit my baby? Can you exchange another hat?
    Answer
    All round sun hats are of standard one size fits about 36months baby
    Question
    But it doesn't fit my baby. She can't wear it. I'm disappointed, please do something
    Answer
    Items are one size dear
    Question
    As a seller should take up the responsibility to measure the size of the hat n let me know if it fit my baby. I have given you my baby head circumfence 51cm before i buy. You gave me the wrong advice n told me it fit but it didn't. Pls. refund me.
    Question
    As a seller should take up the responsibility to measure the size of the hat n let me know if it fit my baby. I have given you my baby head circumfence 51cm before i buy. You gave me the wrong advice n told me it fit but it didn't. Pls. refund me.
    Answer
    Hi if you want a refund you have to return the item to us, as seller we can only advise customers on sizing matters.
    Question
    Ok. How do i return the item n get my refund? Can you bear the delivery and provide your return address?
    Answer
    All returne postage to be by buyer please note
    Question
    Why do i need to bear the return postage when it is not my fault? I was given the wrong advice by seller. Can you bear the return postage for this case pls.
    Answer
    Hi you're requesting for refund, item had been mailed out to you.
    Question
    Yes, I'm asking for refunds coz the hat cannot fit my baby for the wrong info given to me. I saw the tag n the dimension of the hat is up to 48cm but you din check n say it fit my baby's head which i told you she is 51cm earlier. Why do i need to pay the return postage for your mistake? Let me know your return address n when can i get my refunds pls.
    Answer
    On Qpost : My mailbox 883043 S919191
    Question
    Do you mean this is your full address for return?
    Answer
    yes
  • Answered
    Question
    way******* 2019-01-22
    Answer
    We currently operate online only
    kopiObaby Baby Kids 2019-01-23
  • Answered
    Question
    von******* 2019-01-19
    Answer
    Private Enquiry
    kopiObaby Baby Kids 2019-01-20
  • Answered
    Question
    liy******* 2019-01-07
    Answer
    Private Enquiry
    kopiObaby Baby Kids 2019-01-08
  • Answered
    Question
    red******* 2018-12-06
    Answer
    Private Enquiry
    kopiObaby Baby Kids 2018-12-06
  • Answered
    Question
    sng******* 2018-11-19
    Answer
    Private Enquiry
    kopiObaby Baby Kids 2018-11-20
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
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Policy & Notice
How to Return/Exchange