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Aukey【Lowest Price】AUKEY PowerBank Desktop Chargers Wall Chargers Car Chargers USB Cables -


Customer who recommended this item
108
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Warranty Policy Seller Sep 01, 2017
Shipping Policy Seller Jul 10, 2016
Aftersales Service Promise Seller Jun 30, 2016
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Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description AUKEY Products - Chargers, Cables, PowerBank
BOOKMARK 1 2 3 4 5 6 7

Photo Review (48)

Show My List

Customer Review (102)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 20, 2019 dan*** (SG SG)
Highly Recommend Jan 17, 2019 jen*** (SG SG)
Recommend Nov 15, 2018 med*** (SG SG)
Highly Recommend Nov 03, 2018 Roy*** (SG SG)
Highly Recommend Oct 13, 2018 lai*** (SG SG)
Highly Recommend Sep 18, 2018 gyv*** (SG SG)
Highly Recommend Sep 02, 2018 qui*** (SG SG)
Recommend Jul 22, 2018 sl5*** (SG SG)
Recommend Jun 18, 2018 fir*** (SG SG)
Highly Recommend Jun 07, 2018 bou*** (SG SG)

Item Q&A(14)

Status
Question & Answer
  • Notice

    Warranty Policy

    Warranty Policy

    Defective Item(s) -
    Photo of the defective area of item(s) required
    Video of defective function(s) or item(s) required for electronic item(s)

    Warranty Item(s) -
    When the Item(s) is verified to be defective during warranty period, there will be 1 to 1 exchange at no cost to the customer
    Buyer has to come down to seller's premises to do the exchange or by mailing
    Mailing warranty item(s) has to be shipped and received by the seller before the replacement product is shipped out
    Shipping costs will be borne by the buyer if mailing warranty option is chosen

    Functional Defects -
    Warranty will only be processed if there is a functional issue
    Cosmetics claim do not automatically qualify; case by case basis

    Best regards,
    DnL
    DnL SG
  • Notice

    Shipping Policy

    Dear Valued Customers,

    We strongly advise and encourage to use Qxpress as your shipping choice.

    Should you prefer to use SingPost Non-Registered Mail, we will not be responsible for any delays, lost mails or damaged products. We will not re-send any items due to delays, lost mails or damaged products.

    By purchasing our product(s), you will hereby agree to this shipping policy.

    Best regards,
    DnL
    DnL SG
  • Notice

    Aftersales Service Promise

    Dear valued customers,

    We believed in repeating customers, hence we are committed in providing the best after-sales service to our valued customers who trust us.

    We strongly advise all items to be inspected and tested upon receiving.

    Should you have any questions, concerns or even facing difficulties on the product, please do not hesitate to contact us.

    As we are dealing with humans & not products, all customers will be "VIP" treatment.

    Please do not leave us negative or unfair review before contacting us for your concerns.

    We can be reached at aftersales@dnl.com.sg with your order number as the header to ensure we serve you faster.

    All emails will be replied as soon as possible every day.

    Last but not least, thank you for your business & support!

    Best regards,
    DnL
    DnL SG
  • Notice

    Service Delivery & Quality Control Promise

    Dear Valued Customers,

    Efforts will be made to ensure your purchased items are qc-ed & shipped out to you within our fastest possible frame to meet the postal company's pickup timing.

    Here are our Service Delivery Promise -

    - Weekday orders received before 8pm will be processed and shipped out the next business day.
    - Weekend orders received before 8pm Sunday will be processed and shipped out the next business day.
    - Public Holidays orders received before 8pm will be processed and shipped out the next business day.

    Quality Check -
    - All items will be checked and tested before shipping out.

    Best regards,
    DnL
    DnL SG
  • Notice

    Exchange & Refund Policy

    Exchange & Refund Policy

    This policy is applicable within 3 days upon receiving of the item(s)

    Wrong Item(s) or Qty -

    Photo of the item contents required
    Photo of the packaging w/ delivery address

    Defective Item(s) -

    Photo of the defective area of item(s) required
    Video of defective function(s) or item(s) required for electronic item(s)
    Shipping costs will be borne by seller

    Refund Item(s)
    Buyer has to send item back at their cost
    Refund amount will be the item pricing at the time of purchase, exclude shipping fees
    15% handling fees of total price paid will be charged to buyer for refund

    Exchange -
    Buyer has to come down to seller's premises to do the exchange or by mailing
    Mailing exchange item(s) has to be shipped & received before the replacement is shipped out
    Shipping costs will be borne by the buyer if mailing is chosen

    Best regards,
    DnL
    DnL SG
  • Answered
    Question
    li_******* 2018-11-23
    Answer
    Private Enquiry
    DnL SG 2018-11-23
  • Answered
    Question
    ahk******* 2018-11-12
    Answer
    Dear Sir,

    Thanks for your order and enquiry.

    From what i am aware of, all type C charging requires Type C power delivery.

    This charger has Qualcomm Quick Charge 3.0 but this is not the same as Type C Delivery.

    If the device has QC 3.0, yes for sure you are able to charge at full speed.

    Hope this clarifies,

    Best regards,
    DnL
    DnL SG 2018-11-12
    Question
    OK.noted.thanks.
  • Answered
    Question
    xav******* 2018-02-27
    Answer
    Dear Mr. Lee,

    As per discussion, we will proceed from there.

    Best regards,
    DnL
    DnL SG 2018-02-27
  • Answered
    Question
    edw******* 2018-02-03
    Answer
    Private Enquiry
    DnL SG 2018-02-03
  • Answered
    Question
    mis******* 2017-12-10
    Answer
    Private Enquiry
    DnL SG 2017-12-10
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    jol******* 2017-11-28
    Answer
    Private Enquiry
    DnL SG 2017-11-28
  • Answered
    Question
    jos******* 2017-11-11
    Answer
    Hello Sir/Mdm,

    Thanks for interest in our product.

    The 5port with Type C is the OEM model.

    Only 1 Port is QC 3.0 For that model.

    Best regards,
    DnL
    DnL SG 2017-11-11
  • Answered
    Question
    jas******* 2017-10-28
    Answer
    Hello Mr. Jason,

    We will contact you via WhatsApp shortly.

    Best regards,
    DnL

    Hello Mr. Jason,

    We will contact you via WhatsApp shortly.

    Best regards,
    DnL

    (Oct 28, 2017 19:09)
    DnL SG 2017-10-28
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