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★Authentic★Hello Kitty Secret Mirror Case★iPhoneX/XS/XR/Max8/7/6/Plus/Galaxy Note 9/8/S9/S8/Plus
1 items sold
14.2

★Authentic★Hello Kitty Secret Mirror Case★iPhoneX/XS/XR/Max8/7/6/Plus/Galaxy Note 9/8/S9/S8/Plus


Customer who recommended this item
22
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ★Authentic★Hello Kitty Secret Mirror Case★iPhoneX/XS/XR/Max8/7/6/Plus/Galaxy Note 9/8/S9/S8/Plus
BOOKMARK 1 2 3 4 5 6 7

Photo Review (8)

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Customer Review (17)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 16, 2018 Law*** (SG SG)
Highly Recommend Sep 11, 2018 che*** (SG SG)
Highly Recommend Aug 31, 2018 che*** (SG SG)
Highly Recommend Aug 15, 2018 fee*** (SG SG)
Highly Recommend Jul 09, 2018 oce*** (SG SG)
Highly Recommend Jun 04, 2018 ann*** (SG SG)
Highly Recommend Jun 01, 2018 jen*** (SG SG)
Highly Recommend May 31, 2018 Nur*** (SG SG)
Highly Recommend May 30, 2018 ljh*** (SG SG)
Recommend May 27, 2018 mas*** (SG SG)

Item Q&A(2)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Answered
    Question
    oce******* 2018-08-02
    Question
    May I get a reply from you? I just need to know when exactly did you post the items out? Is it in a plastic envelope or a paper envelope?
    Question
    Hi, I have bought 1 case from you previously and it is a good experience. This time round I bought 3 casings but it turned out to be very disappointing as there is no response from you at all despite my messages to you. I just need to know the answer from you so that I can know whether indeed my package is lost in transition or perhaps you have forgotten to mail it out despite indicating it as shipped or you have posted it out on a later date than the one you have indicated in the order. It is not a difficult question I hope.
    Answer
    Hi Customer,
    Sorry. Shipping status updated due to error. Item has not been shipped yet. The hot pink color you ordered is out of stock. We waited because the goods would be restocked soon. But it seems that the restocking time is taking too long. I'm sorry I did not let you know early. Currently, Only red and navy colors are in stock. Can you change the color? We look forward to your prompt reply. Sorry for the inconvenience. Thanks.
    Q-commerce 2018-08-06
    Question
    Hi there, thanks for the reply. Much appreciated. I ordered 1 Navy, 1 Hot Pink and 1 Lime. Is Lime also out of stock? If it is only Hot Pink which is out of stock, I can ask my friend is she mind to change colour. If both Hot Pink and Lime are out of stock, likely we will eant to wait for restock. Please let me know. Also, how can I top up to pay for registered mail instead?
    Answer
    Hi Customer,
    You ordered a Mint color for the LG V30 model. And I ordered hot pink and navy colors for the iPhone X model. Currently, only hot pink color for iPhone X models is sold out. Can you change the color?
    Question
    Hi

    LG V30 - Mint
    iPhone X - Navy
    iPhone X - Hot Pink out of stock - Ok to change to RED

    How can I ask for Registered Mail instead?
    Answer
    Hi Customer,
    Ok. I will change the color of the product to red color. If you want to change the shipping method to Qxpress, please connect to this link and pay an additional amount ($ 2.91). Thanks.

    https://www.qoo10.sg/g/476237253
    Question
    Hi, I top up $2.91 already. Please let me have the tracking number once it is sent out. Thank you.
    Answer
    Hi customer,
    Shipping fee payment has been confirmed. We will change the shipping method and send it to Qxpress. The shipping tracking number is SGP135357469. Thanks
  • Answered
    Question
    Tro******* 2018-03-13
    Answer
    Hi Customer,
    We apologize for the delay in delivery. The hot pink color you ordered is out of stock. We are waiting for restocking. Once the order is confirmed daily, we buy merchandise from the store and send it to the customer. Therefore, we will know later whether the item is out of stock. Please understand. We waited because the goods would be restocked soon. But it seems that the restocking time is taking too long. Currently, Only baby pink and mint colors are in stock. You seem to need to cancel order or change the color of the product. Can you change the color? We look forward to your prompt reply. Sorry for the inconvenience. Thanks.
    Q-commerce 2018-03-13
    Question
    Please change to baby pink. Thank u
    Answer
    Hi Customer,
    Thank you for your reply. Today we will change the color and send the goods. Thanks.
    Question
    Ok thank u
    Answer
    Hi Customer,
    Today we have changed your order and shipped it. Thank you for shopping with Q-commerce :)
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Address
UBI TECHPARK 10 UBI CRESCENT #05-42C Singapore
Policy & Notice
How to Return/Exchange