11.09

◆Authentic◆SJ Korea Summer Car Cooling Mat Seat Cushion Pad / Mattress


Customer who recommended this item
5
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 100%/100%
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Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description ◆Authentic◆SJ Korea Summer Car Cooling Mat Seat Cushion Pad / Mattress
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Review (6)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 09, 2018 kin*** (SG SG)
Highly Recommend Aug 20, 2018 jam*** (SG SG)
Highly Recommend Aug 14, 2018 mel*** (SG SG)
Netural Jun 16, 2018 jen*** (SG SG)
Highly Recommend Apr 22, 2018 lta*** (SG SG)
Highly Recommend Jan 08, 2018 jes*** (SG SG)

Item Q&A(1)

Status
Question & Answer
  • FAQ

    No exchange or return is allowed

    No exchange or return is allowed because of (1) Simple mind change (2) Box opening We accept returns within 15 days of delivery Only defective items Such return or exchange is absolutely allowed for the reason below. (1) Major defect (2) Wrong item is delivered
    Delight
  • Answered
    Question
    jes******* 2018-01-17
    Answer
    Thank you for contacting
    Please do not worry and we will do our best to help you.
    Firstly we would like to work together to solve the problem for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.
    1. Please describe the problem with your item in detail.
    2. Please send or upload us clear video of the product in good lighting on Youtube.
    Thank you for your patience collaboration.
    Best Regards
    Delight 2018-01-18
    Question
    Hi seller, thanks for replying.

    As informed earlier, part of the the liquid in the cooling mat is now crystalised like ice particles and is hard. It is not possible to take photos and show to you as it can only be feel unless I cut open the mat. Please let me know what can be done to the mat.
    Question
    Dear seller, please let me hear from you as soon as possible.
    Answer
    Thank you for contacting
    Please do not worry and we will do our best to help you.
    Firstly please take picture the crystalised ?
    Really thanks
    Question
    Dear seller, are you asking me to cut open the cooling mat in order to take a photograph of the crystalised item in the mat??? Your reply is not helping at all, you mean all this while, you have sold this item without this kind of things happened or I am the very first case. If so, how did this happen. Am I so lucky to receive this default item....
    Answer
    Hello Jessie
    We do not sell the defect item.
    Firstly we should check whether the mat has problem for investigating with manufacture in Korea.
    Could you please take picture the crystalised part ?
    Best regards
    Question
    Dear seller, I have cut open the cooling mat and attached pictures of e crystallised stone in the mat.

    Please let me hear from u why the liquid becomes crystallised after using for merely a week.

    Buyer
    Answer
    Helllo Jessie
    Thank you for contacting
    Please do not worry and we will do our best to help you.
    We forwarded your picture to the manufacture.
    Please recontact us in 3-4 business days for their reply.
    Really thanks
Ask Question
Delight KR
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Monday to Friday: 10:00 am - 5:00 pm Saturday, Sundays and holidays: Closed

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Policy & Notice
How to Return/Exchange