Min. $500.00 Purchase~2018.02.28
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Dex-i - Free
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Submission of claims Any return or exchange of items request must be made within 7 days upon receiving of the item.1. Any shortage of item or wrong item received Provide picture of the item contents within the parcel package.Provide picture of the parcel package with the delivery information.2. Defective item issue Provide picture of the defective area of the received item.Provide video of the non-functioning of the product. (For electronic products)
Dear customer：Tustech provide two logistics company options for your own choice. 1>>>>> Dex-i the delivery will take 5-10days normally . 2>>>>>Qxpress the delivery will take 4-8 days normally. relatively more steady. pls note : it is estimated delivery date at ordinary time ,we dont guarantee the delivery time!!pls note ：the delivery will take more time during BIG SALE than normalLogistics issue is a vital important link in the cross boarder shopping, Trustech will try its best to offer you a good shopping experience. Thank you very much for your kindly support!
Dear customer,Cause after Nov is the busy season of the cross border shopping,nearly all the logistics company are under great shortage of transportation capacity status. firstly is the insufficient freight capacity,secondly is the insufficient dispatch manpower.PLS NOTE : the delivery will take more time than normalPLS NOTE : we cannot guarantee the delivery limitation.thanks alot for your understand and patient.RegardsTrustech
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Received in good conditions
COLOR:white | Remoter:FREE Remoter for Yeelight (in the box)
Haven't installed yet but box is not crushed or crumpled by delivery. Efficient delivery too.
Happy with my first purchase and hence bought another one. Delivery was rather slow, it takes about a week to arrive. If need it urgently will have to consider.
Seller shipped out fast. Box in good condition upon arrival.
Good Stuff! Received in good condition. Thanks Seller.
Cause after Nov is the busy season of the cross border shopping,nearly all the logistics company are under great shortage of transportation capacity status. firstly is the insufficient freight capacity,secondly is the insufficient dispatch manpower.
PLS NOTE : the delivery will take more time than normal
PLS NOTE : we cannot guarantee the delivery limitation.
thanks alot for your understand and patient.
Hi,I tried to update the firmware but I'm not able to connect to the light. It always timeout during connection. Kindly assist as the light keeps blinking every 5 seconds.
Process for warranty 1. Please send a Qpost inquiry with the affected order number together with photo evidence or video evidence.>>> Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.Exchange/Return Policies
Hi l, I've bought 2 Xiaomi Yeelights Ceiling lights from you. My contractor just help me install the 2 lights but both keep blinking every 5 secs.I tried to reset but can't resolve the issue. Kindly assist. Thanks.
1. Please send a Qpost inquiry with the affected order number together with photo evidence or video evidence.>>> Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
I've sent you the qpost inquiry however video upload is not allowed by Qoo10.
Please send a Email inquiry with the affected order number together with video evidence to email@example.com
Which is brighter, the xiaomi yeelight or the Philips? I would like to place it in my bedroom about 12 sq metre. Thank you.
Philips is bigger and fit for bigger roomthe sale will end tonight ,pls dont miss the channce
Hi. Do your company provide installation service.? Not really good in wires. Or can i just fix over my current old light.?
dear customer：we dont provide installation service，and it is easy installregarss trustech
Hard for self installation?
dear customer :it is easy intstall than noraml ceiling lamp
The light flickers. Just installed due to new house renovation.
Process for warranty1. Please send a Qpost inquiry with the affected order number together with photo evidence.
Hi, can I still get these for $83.30 each if get 3? thanks.
dear customer：the sale is end
There isn’t any posted question about item.