baby raincoat / toddler rain coat / outing / picnic / outdoor
4 items sold
5.0

baby raincoat / toddler rain coat / outing / picnic / outdoor


Customer who recommended this item
502
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Part 2 Seller Apr 20, 2016
Return & Exchange Policy Part 1 Seller Apr 20, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (62)

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Customer Review (174)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 08, 2019 loh*** (SG SG)
Highly Recommend Jan 12, 2019 hlg*** (SG SG)
Highly Recommend Nov 19, 2018 qif*** (SG SG)
Highly Recommend Nov 14, 2018 fel*** (SG SG)
Highly Recommend Nov 13, 2018 fel*** (SG SG)
Highly Recommend Nov 06, 2018 ame*** (SG SG)
Recommend Oct 29, 2018 inc*** (SG SG)
Highly Recommend Oct 17, 2018 tiu*** (SG SG)
Highly Recommend Oct 13, 2018 qui*** (SG SG)
Highly Recommend Oct 12, 2018 chr*** (SG SG)

Item Q&A(57)

Status
Question & Answer
  • Notice

    Return & Exchange Policy Part 2



    4) Any change of mind from buyer's end: Would like to change to other available products
    or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused
    with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end.
    Shipping fee will be incurred from buyer's end.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    B@B
  • Notice

    Return & Exchange Policy Part 1

    1) Submission of claims: Any return of exchange of items will be applicable within 7 days
    upon receipt of the item.
    2) Any shortage of item
    or wrong item received: Provide picture of the item contents within the parcel package
    Provide picture of the parcel package with the delivery information.
    Shipping fee will be incurred from seller end.

    3) Defective item issue: Provide picture of the defective area of the received item
    Provide video of the non-functioning of the product. (For electronic products)
    Shipping fee will be incurred from seller end.
    B@B
  • Answered
    Question
    Shi******* 2018-11-19
    Answer
    hi, for qxpress delivery guide line is 2-4 working days after they have pick up at our warehouse. thank you.
    B@B 2018-11-19
  • Answered
    Question
    tiu******* 2018-11-01
    Answer
    Private Enquiry
    B@B 2018-11-02
  • Answered
    Question
    haz******* 2018-10-26
    Answer
    hi, we are located at 196, pandan loop pantech business hub. #02-33 singapore 128384. our operation hours is monday to saturday 9.30am-11am and 1.30pm-5pm. please help to avoid 11am-1.30pm. please help to contact us at 9170 7643 before coming. thank you.
    B@B 2018-10-29
  • Answered
    Question
    Jea******* 2018-10-15
    Answer
    hi, restocking period take 5-6 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you
    B@B 2018-10-16
  • Answered
    Question
    yue******* 2018-09-24
    Answer
    Private Enquiry
    B@B 2018-09-24
  • Answered
    Question
    bre******* 2018-09-07
    Answer
    hi, sorry we dont sell rain boots. thank you
    B@B 2018-09-07
    Question
    Thanks.
    Answer
    hi, welcome.
  • Answered
    Question
    chr******* 2018-07-17
    Answer
    hi, we have already shipped out the item today. do allow some time for singpost to deliver the item to u. thank u
    B@B 2018-07-17
  • Answered
    Question
    jim******* 2018-04-30
    Answer
    hi, so sorry for getting back late. please help to mail it back and enclosed a postage paid envelope for us to mail the exchanged item back to u. please leave a note inside the parcel with the size and colour that u would like to change. our return address is 196 pandan loop #02-33 pantech business hub s128384. thank u
    B@B 2018-05-01
Ask Question
Address
PANTECH BUSINESS HUB 196 PANDAN LOOP #02-33
Available during
MON-SAT: 9:30am ~11 am; 1.30- 5:30 pm SUN, PH: closed

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How to Return/Exchange