3.18

★Baby Sleep Positioner / Car Seat Neck Cushion / Travel Neck Pillow★ 2019 Spring Sale 80% OFF


Customer who recommended this item
73
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Non-receipt Claim issue Seller May 03, 2016
Return & Exchange Policy (Buyer Chose Wrongly) Seller May 03, 2016
Return & Exchange Policy (Defective / Wrong Item Received) Seller May 03, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (18)

Customer Review (87)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 11, 2018 lau*** (SG SG)
Recommend Jun 21, 2018 mar*** (SG SG)
Highly Recommend Mar 03, 2018 psa*** (SG SG)
Highly Recommend Jul 02, 2016 eug*** (SG SG)
Recommend Jun 08, 2016 cry*** (SG SG)
Highly Recommend Dec 31, 2015 yan*** (SG SG)
Highly Recommend Dec 22, 2015 hoe*** (SG SG)
Recommend Nov 11, 2015 fel*** (SG SG)
Recommend Sep 16, 2015 yu_*** (SG SG)
Recommend Jun 30, 2015 jol*** (SG SG)

Item Q&A(8)

Status
Question & Answer
  • Notice

    Non-receipt Claim issue

    Non-receipt Claim Issue (Buyer did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please email us at service@3princess.com with your order number within 7 days.
    -We will check over the matter from our end
    -Upon valid, you can inform whether you would like us to re-send the item to you or proceed for refund
    -Shipping fee will be incurred on seller end
    DreamCloset
  • Notice

    Return & Exchange Policy (Buyer Chose Wrongly)

    Change of mind from buyer's end

    -Would like to change to other available products/size or does not want the item anymore
    -Item must remain in their original condition, unused/unworn/unopen with their original packaging/tags/labels/seals intact
    -Provide picture of the item to seller
    -Shipping fee will be incurred from buyer's end

    Note: Bra/Underwear is NOT exchangeable once sold for hygiene reasons.

    How to submit return or exchange request?

    -Please email us at service@3princess.com with your order number, photo of the item, and indicate which design / size to change to.
    -We will assess the issue with provided photo and inform buyer on the exchange procedure.
    DreamCloset
  • Notice

    Return & Exchange Policy (Defective / Wrong Item Received)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item
    -Please email us at service@3princess.com with your order number and photo of the item


    Shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end

    Note: Please do NOT give negative review, contact us instead to get it exchanged. Once negative review is given, no further service would be provided. Thank you for kind understanding.
    DreamCloset
  • Answered
    Question
    ern******* 2017-10-05
    Answer
    Hi, purple support cushion is sold out, all the other three colours are available, you may choose Support Cushion SC17 from the selection box. Thanks.
    DreamCloset 2017-10-06
  • Answered
    Question
    sie******* 2015-03-24
    Answer
    Hi, I don't think we can restock in the near future. There's only one NP009 left, you may consider. Thanks.
    DreamCloset 2015-03-24
  • Answered
    Question
    sie******* 2015-03-23
    Answer
    Hi, the neck pillow is still in stock. Thanks.
    DreamCloset 2015-03-23
  • Answered
    Question
    nen******* 2014-05-30
    Answer
    We will restock at end of June. Thanks.
    DreamCloset 2014-05-31
  • Answered
    Question
    lyn******* 2014-05-29
    Answer
    Dear customer.
    Your inquiry will soon be confirmed and answered by the seller.
    ※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.
    Thanks & Best regards.
    P.S. The information is also sent to the seller to meditate this case.

    Hi, we will restock this design at end of June. Thanks.
    DreamCloset 2014-05-30
  • Answered
    Question
    viv******* 2014-04-26
    Answer
    Hi, we will restock next month, 2-3 weeks. Thanks.
    DreamCloset 2014-04-27
  • Answered
    Question
    ble******* 2013-11-03
    Answer
    Hi, yes it's machine washable. Thanks.
    DreamCloset 2013-11-03
    Question
    Ok Thks :)
    Answer
    Thanks.
  • Answered
    Question
    ble******* 2013-11-02
    Answer
    Hi, sorry it's out of stock. Thanks.
    DreamCloset 2013-11-03
    Question
    Can preorder?
    Answer
    Hi, sorry we do not provide pre-order, all our items are ready stock. Thanks.
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Policy & Notice
How to Return/Exchange