Baby & Mum (Singapore)
Baby & Mum (Singapore) SG Join Fellow
11,914 Fellows
POWER MINISHOP RATE 90%
❤️BABYGANICS ❤️Hand Sanitizer❤️SUNSCREEN LOTION❤️INSECT REPELLENT❤️TOOTHPASTE❤️ECZEMA CREAM❤️
104 items sold
8.9

babyganics❤️BABYGANICS ❤️Hand Sanitizer❤️SUNSCREEN LOTION❤️INSECT REPELLENT❤️TOOTHPASTE❤️ECZEMA CREAM❤️

  • Retail Price
    US$14.00
    Q-Price
    US$8.90
  • Benefits
    Payment Benefit
    0% Interest Instalment Plan
  • Shipping From
    Domestic
    Shipping To
    view
    Search Close
    • -----------------------------------------------------------
    • Arab Emirates
    • Austria
    • Australia
    • Belgium
    • Canada
    • Switzerland
    • China
    • Germany
    • Denmark
    • Spain
    • Finland
    • France
    • South Korea
    • Macau
    • Malaysia
    • Netherland
    • Norway
    • New Zealand
    • Oman
    • Ireland
    • India
    • Italy
    • Greece
    • Portugal
    • Qatar
    • Saudi Arabia
    • Sweden
    • Thailand
    • Turkey
    • United States
    • Vietnam
    • Singapore
    • Japan
    • Indonesia
    • Hong Kong
    • Taiwan
    • United Kingdom
    • Russia
    • Philippines
    Shipping RateDomestic Express
    • Pick a delivery time
  • Item Qty
  • Item Type
    ∙ Model

  • Add to Cart [Buy] Wish List

Customer who recommended this item
181
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
babyganics Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Babyganics Sunscreen and Insect Repellent
BOOKMARK 1 2 3 4 5 6 7

Photo Review (67)

Customer Review (121)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 17, 2019 moo*** (SG SG)
Highly Recommend Jun 15, 2019 eve*** (SG SG)
Highly Recommend Jun 12, 2019 Wan*** (SG SG)
Highly Recommend Jun 12, 2019 mic*** (SG SG)
Highly Recommend Jun 10, 2019 Coo*** (SG SG)
Highly Recommend Jun 10, 2019 lak*** (SG SG)
Highly Recommend Jun 10, 2019 61c*** (SG SG)
Highly Recommend Jun 07, 2019 Eey*** (SG SG)
Highly Recommend Jun 06, 2019 3gh*** (SG SG)
Highly Recommend Jun 02, 2019 fei*** (SG SG)

Item Q&A(12)

Status
Question & Answer
  • Answered
    Question
    ham******* 2019-05-28
    Answer
    Chose Qxpress, will ship tmr and delivery on Thursday.

    SingPost is 3-7 working day, we cannot guarantee the delivery.
    Baby & Mum (Singapore) 2019-05-28
    Question
    Awesome thanks!
    Question
    You do not have the spf30 sun screen?
    Answer
    I have but it’s not listed because we are too busy ^^

    If you buy any other item we can add in for you for $14 118g
    Question
    Hi I have purchased the toothpaste, please add in the spf30 sunscreen. Do let me know how to top up the difference? Thanks for expediting :)
    Answer
    PayNow 90906893 $14 or buy the babyganics toy cleaner $14 in Qoo under singpost
    Question
    I have paynowed :)
    Answer
    Recieved good night
  • Answered
    Question
    ger******* 2019-05-17
    Answer
    Private Enquiry
    Baby & Mum (Singapore) 2019-05-17
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Joa******* 2019-05-13
    Answer
    Private Enquiry
    Baby & Mum (Singapore) 2019-05-13
  • Answered
    Question
    ste******* 2019-05-11
    Answer
    Private Enquiry
    Baby & Mum (Singapore) 2019-05-13
  • Answered
    Question
    squ******* 2019-05-10
    Answer
    Private Enquiry
    Baby & Mum (Singapore) 2019-05-10
  • Unanswered
    Question
    ste******* 2019-05-10
    Answer
    You may submit a non-reciept claim for a refund. We are not keen on re-sending based on your behavior so far. All babyganics are authentic and come with cap and original babyganics tape.
    Baby & Mum (Singapore) 2019-05-13
    Question
    Hi. To made myself clear, I’m irritated and displeased because of your behavior of leaving out the cap intentionally, based on your additional effort to tape the transparent scotch tape across the spray nozzle (if that’s what you referring to as an original babyganics tape, I seen the other picture from the reviews, they do have a cap but not mine). If you are implying that I took off the cap myself and spray the repellent all over including those that spreading it out so evenly in the ziplock bag as shown in the picture. The picture was taken before unwrap the plastic. The oil was all over even on the outer layer of the plastic, this can be justified as you can see on my hand. I have then never seen a seller with such a behavior in replying in my over 10 years of being a Qoo10 customer by far. I have made thousand of purchases and this will be my first refund claim. The fact that you have replied others but not my query even though I gave all evidence, I’m not the one in the wrong. Lastly, I have never said your product is not authentic. You have to go back to your staff to check on their competency in packing the item properly, without giving out an incomplete product. This is my worst purchase thus far. Thank you.
    Answer
    1. We do not open any original packaging and then apply tape on it. 2. We have checked all our existing stock, all came with cap. If indeed this is a one off case, you had accused us of delibrately selling you one without cap and taped with our own tape. 3. You messaged us on Friday night, we are rarely active over the weekends to reply unless there is Super Sales going on. We did not ignore your message, but you had already got angry. Based on the above, we decided not to follow up on this case and just issue a refund.
    Question
    May I know which part of my first message that I “accused” you for sending me one without a cap - that caused you decided not to follow up on the case? Your reply indicating on “my behavior” that led me to confirm the case. Your shop hours indicated that you are operating from 9am to 11pm from Monday to Friday as per attached. I checked your Q&A regularly. The person sent in query after me was answered but not my query. It proved that the work hours is correct so you can’t blame me for being “angry” after I received an incomplete product. If that is the case, I suggest you do a update on your shop hours.
    Answer
    //QTE Can’t believe you would send out an item without a cap..? And you even put a scotch tape over it. //UNQTE
    Question
    Yes. Because I received the bottle of item without a cap, literally. (?!) And the scotch tape is different from how others shown in their review. It didn’t stick across the bottle to the cap, it only stick across the nozzle. Even if this is one off case, it proved that there was no check prior sending out the item.
  • Answered
    Question
    men******* 2019-03-29
    Answer
    Yes can be refilled
    Baby & Mum (Singapore) 2019-04-03
  • Answered
    Question
    gun******* 2019-03-23
    Answer
    June/2020 + -
    Baby & Mum (Singapore) 2019-03-27
Ask Question
Available during
MON~FRI : 9:00am ~ 11:00pm SAT : 9:00am ~ 12:00pm SUN, Holiday : day off

Recommended by Smart Shopping Assistant

Policy & Notice
How to Return/Exchange