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Back Flow Incense Burners/Meditation and Aid-sleeping Effect/Natural stress relievers/ Stay Healthy
8 items sold
7.25

Back Flow Incense Burners/Meditation and Aid-sleeping Effect/Natural stress relievers/ Stay Healthy


Customer who recommended this item
345
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above US$43.92 in a cart.
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Notice

Subject Register Date
All our shop item 100% have Qxpress delivery Option Seller Jul 26, 2018
Strictly No Exchange or Refund for under garment/Inner wear Seller Jul 10, 2018
Don't use normal mail if you don't trust or doubt our shop Seller Oct 27, 2017
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Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (190)

Customer Review (356)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 12, 2019 kel*** (SG SG)
Recommend Sep 03, 2019 tan*** (SG SG)
Highly Recommend Aug 26, 2019 eli*** (SG SG)
Highly Recommend Aug 17, 2019 tyu*** (SG SG)
Highly Recommend May 14, 2019 sur*** (SG SG)
Highly Recommend May 14, 2019 jas*** (SG SG)
Highly Recommend May 10, 2019 sta*** (SG SG)
Highly Recommend May 01, 2019 xit*** (SG SG)
Highly Recommend Apr 13, 2019 ang*** (SG SG)
Highly Recommend Feb 24, 2019 Edm*** (SG SG)

Item Q&A(45)

Status
Question & Answer
  • Notice

    All our shop item 100% have Qxpress delivery Option

    Since we put up normal mail delivery risk and keep encourage buyer to use only Qxpress if cannot take risk or rather you don't buy so sure 100% there is Qxpress option.
    We all see all sort of people giving us problem lately. We have even invite Qoo10 to step in investigate and we have know the outcome. Make this very simple if you cannot find or die die also cannot find or use Qxpress and unhappy with normal mail Please do not buy from our shop. We had enough of people just because not happy everyday come and scold us, threaten and even insult us. Please do not force us we will take all the SS evidence and report to the police and if needed we will take legal action.
    Secret Life
  • Notice

    Strictly No Exchange or Refund for under garment/Inner wear

    Dear Customer,

    Due to hygiene purpose under garment/inner wear items are strictly no exchange/no refund.
    While we do believe and trust everyone of our customer/buyer that you didnt wear it or just change of mind.
    But please kindly respect this policy. This will definitely gives everyone peace of mind and sure that the goods are 100% brand new and clean.
    Thank you so much and Thank you for your kind understanding.
    Secret Life
  • Notice

    Don't use normal mail if you don't trust or doubt our shop

    Dear Customer, if you are 1st time buying online or at our shop or don't trust any seller got sent out your items goods. PLEASE DO NOT USE NORMAL MAIL DELIVERY !! Please use Qxpress which cost only $3.99 and our shop also have purchase min $40 in our shop get FREE Qxpress delivery !! Qxpress comes with Tracking number and delivery 1-2days only Inc weekend but exclude PH
    Secret Life
  • Notice

    Incorrect or Missing unit number

    Dear Customer, please double check and make sure your input delivery address is correct. If you have select normal mail delivery likely will ended up in singpost Mail room if you are lucky it will return back to us (We have return label at the back) if not we are not not responsible for the lost.
    Secret Life
  • Notice

    Please treat our staff as you would want to be treated

    Do not abuse our staff. Treat us as you wanted to be treated. Don't threaten us Eg. This is my 1st and last time buy from your shop/ This shall be my last order. I going to report police. I going to make small claim. SG have law, i reserve my right and i can sue you ! Well we will be happy to shortlist you too.
    Secret Life
  • Notice

    Normal Mail Delivery Policy Acceptance When Purchase

    Dear Customer, we have explain normal mail delivery is a non standard mail parcel which delivery may take up to 4weeks for the unlucky one. But many cannot believe or accept this. Please note if you select normal mail delivery it will mean you have accept the normal mail policy and in the event of long delay you are willing to wait. If no kindly please choose Qxpress. Qxpress is very cheap courier door to door delivery which cost only $3.99 and fast delivery leadtime 1-2days (Include Sat/Sun) unlike other courier delivery eg taqbin $7 lead time 2-3 days (Include Sat/Sun) Its come with tracking number so no worries no headache no lost track. Thank you
    Secret Life
  • Notice

    Do not use Non Residential address for Normal mail !

    Normal mail encounters Risk of Lost mail and higher risk if you put Business/School/Hostel/Shop address for delivery, please kindly put residential address for delivery, Buyer have to take responsibility for the risk due to your selected choice of normal mail delivery. (Normal mail deliver to mailbox only, not Door to Door and delivery company is by Singpost). If you have no other choice please use tracking delivery Qxpress for non residential address. Thank you very much
    Secret Life
  • Notice

    Normal Mail Delivery Time2/2

    Alot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail.

    2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%.

    3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all receveid within 3-5days but yours now over 5days still not recevied ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time.

    So please even if stated 2-5 workings afew % might recevied up to 3weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself singpost contact 1605 (24/7 Customer Care Hotline) Thank you


    Secret Life
  • Notice

    Normal Mail Delivery Time1/2

    Here we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY.

    Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local


    Secret Life
  • Notice

    Did not receive the item?

    Non-receipt Claim issue (Did not receive the item )
    All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.html
    Please make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to recevied it. We will investigate the issue with Qxpress, your email maybe require for follow up case.

    For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.
    Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.


    Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.
    Secret Life
  • Notice

    Return & Exchange Policy

    Submission of claims
    Any return or exchange of items will be applicable within 14 days upon receiving of the item

    Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package
    Contact seller thru Q&A, redelivery for exchange will be arrange

    Defective item issue
    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end.
    Return the defective item if seller request otherwise the defective item do not need to return
    Secret Life
  • Answered
    Question
    jes******* 2019-04-10
    Answer
    Nope no longer bring in the type S.
    Secret Life 2019-04-11
    Question
    I won the auction for 3pcs but I would like to buy 3 different types, how to make the purchase as I can only choose 3 of same type from the buying option?
    Answer
    You can indicate in the memo. If there is a price different i can show the link to do topup by QPay to our shop.
  • Answered
    Question
    nit******* 2019-03-03
    Answer
    This is a special type of incense make for this burner to flow back way :)
    Secret Life 2019-03-04
  • Answered
    Question
    cho******* 2019-01-23
    Answer
    Is under purchase with purchase and there is pwp1,pwp2 and pwp3 which mean can buy up to 3qty of incense.
    Secret Life 2019-01-23
  • Answered
    Question
    kat******* 2019-01-19
    Answer
    No this item is like a porcelain and using incense to burn. You can check on the video :)
    Secret Life 2019-01-20
  • Answered
    Question
    lsw******* 2019-01-03
    Answer
    All the 3 purchase with purchase are for backflow burner. There is 3 chance to buy under pwp1 pwp2 pwp3.
    Secret Life 2019-01-03
    Question
    Ok, so what does the prices means? $5.90, $4.90 and $3.90
    Answer
    You have to scroll down the item listing below you can find the attach image flavor type for each incense some cost higher and some are lower.
    Question
    Oh! So is corresponding to this. Okok
    Answer
    Ya :)
  • Answered
    Question
    jen******* 2018-12-05
    Answer
    Private Enquiry
    Secret Life 2018-12-05
  • Answered
    Question
    jan******* 2018-12-05
    Question
    I want to place order for A3 (yellow) and C5 (lu). Please guide me on how to do that as when I click on A3, it is always telling me not enough quantity and I can't place separate order too.
    Answer
    Ok because auction got some control selection issue. You can select 2qty of C5 and indicate in the memo for 2nd one A3. There is an option price different you can topup by Qpay to our shop. I will attach on the Guide to make the payment. Please update us here when you have make the payment so that i can prepare your orders as your order is a special case.
    Secret Life 2018-12-05
  • Answered
    Question
    lin******* 2018-07-31
    Answer
    Dear Customer, the restock not yet plan yet as currently there are many stocks for other type. thank you
    Secret Life 2018-07-31
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