1)SingPost Normal Mail will have no tracking number. Item is sent to your mailbox.
Sunnybox is NOT answerable for lost items if any, Customers pls take note before purchase.
2) Please Choose Qxpress or Registered Postage to avoid any lost postage.
3) All Free Delivery will be by Singpost Normal Postage unless otherwise stated.
4) Sunnybox will ship your order the next working days unless due to unforeseen circumstances
5) For return/exchange of items, buyer to bear all shipping and handling charges incurred
6) No return/exchange of items is allowed unless:
- Major manufacturer defects
- Wrong item sent
7) Kindly notify us for all the exchange request via email (Sunnyboxonline@gmail.com ) within 3 days upon received the product; clearly stating your order details(Cart/order No.) ,together with the photo/video evidence of the defective item.
8)Buyers will then need to send the item back for exchange.