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Banila Co.[banila co]★Make up secret of Jessica★[banilaco] korea NO.1 CC cream/Primer

See all Banila Co. items

Customer who recommended this item
49 (Based on 52 reviews)
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
BANILACO Condition New Product
Shipping From From Overseas (South Korea)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (12)

Customer Review (52)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 24, 2016 eun*******
Highly Recommend Dec 30, 2015 Pup*******
Recommend Dec 28, 2015 mir*******
Highly Recommend Dec 20, 2015 ger*******
Recommend Dec 05, 2015 lyn*******
Highly Recommend Sep 02, 2015 917*******
Recommend Jun 18, 2015 ade*******
Highly Recommend Feb 23, 2015 ach*******
Highly Recommend Feb 23, 2015 Jas*******
Highly Recommend Feb 16, 2015 teq*******

Item Q&A(4)

Status
Question & Answer
Date
Member
Answered
2016-04-07
iza*******
User

hi, may i know when is the expiry date of the current item? Thank you!

User

Good morning. July 2018 is valid until July 20. Thank you.

Answered
2016-01-13
cai*******
User

Hi, I am wondering do u do wholesaling for your product?

User

Hello. Sorry. The quantity of products not much. Thank you.

Answered
2014-08-26
mia*******
User

Hello, I have written to you about my order and the Banila Co CC Cream you have shipped to me is wrong. It is not the same as your picture on your listing. There are 2 versions of CC Cream from Banila Co (please see my photo attached). The CC Cream on the left is the one I have received and it is not the same as the photo on your listing. This left one is called "Banila Co Natural Face CC Cream" and it has 2 different colors available.The CC cream on the right photo is the correct item which called "Banila Co it Radiant CC Cream" and this is what you should ship to me.These 2 products are both from Banila Co. but 2 different versions. Do you understand? Please advise how I can exchange my Banila Co Natural Face CC Cream which I have wrongly received to the Banila Co it Radiant CC Cream which is the correct one same as your listing. Hope to hear from you soon. Thank you. -Michelle-

User

Hello. Sorry, please feel free to send us your product. Post Office, Small Packets, please send Non- registered. After sent, please put the receipt. After confirmation receipt, we will immediately ship. Refund after confirmation receipt, your shipping is paid. However, a post office, small packets, other than Non- registered postage is not refundable. Thank you.

Answered
2014-05-22
phi*******
User

Dear Seller,

for the past few days, I have been waiting for your reply regarding the missing item (LIRIKOS Marine Triple Treatment 140ml) & the wrong item (I ordered Banila Co IT Radiant CC cream but received Laneige CC Cream) in my parcel that was sent to me.

Yes I know you have replied after few days but can you make yourself clear in your reply because I cannot understand what are you trying to tell me. This is what you replied:

[Re] Non-receipt claim Order no.(42507941)
Good afternoon. We're sorry. Visit the post office, small package, Non-registered, please send cash on delivery. Please send me pictures of the invoice. We will ship immediately after confirmation. Sorry to bother fo. Thank you.

what exactly are you trying to say?! Please be specific and clear. Thank you. I have also attached photo of the wrong item and the parcel received.

User

Good afternoon. The invoice is not received. Sent, and then ask for an invoice sent. Thank you.

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