Warranty Claims At Service Center
- After 7 days from receipt date (Qxpress orders)
- After 14 days from shipping date (SingPost Normal Mail orders).
- All Store Pickup orders
Return & Exchange
Within 7 days from delivery for all orders except Store Pickup orders. No return & exchange for Store Pickup orders.
Please check warranty period for each item before filing claim.
We will not entertain any request to pick-up item at customer's address regardless of circumstances.
For more information on the return, exchange & warranty claims policy, please send us a Qpost message.