JessCloset
JessCloset Join Fellow
22,354 Fellows
30%
POWER MINISHOP RATE 90%
12.90

Basic wear dresses / tops / cardigan / jacket / blazer

  • Retail Price
    $79.00
    Q-Price
    $12.90
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    • Pick a delivery time
    Overseas Shipping
    United States -$26.30~ See more
  • Item Qty
    plus count minus count
  • Item Type
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    • -----------------------------------------------------------
    • BA
    • BB
    • BC
    • BD
    • BE
    • BF
    • BG
    • BH
    ∙ Color code
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    • -----------------------------------------------------------
    • [Please choose the above option first.]
    ∙ Size
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  • Currently unavailable

Customer who recommended this item
182 (Based on 200 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (59)

Customer Photo Review board

Highly Recommend Nice

Material soft and light. Fast delivery.

Type:BF | Color code:10 | Size:FREE SIZE(+S$1)

+ Add this option
Sep 26, 2017
ivy*******
Jul 09, 2017 1
sow*******
Dec 12, 2015
cju*******
Jan 09, 2015
low*******
Dec 28, 2014
ela*******

Customer Review (200)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 26, 2017 ivy*******
Recommend Aug 08, 2017 Sha*******
Recommend Jul 09, 2017 sow*******
Highly Recommend Oct 26, 2016 cho*******
Recommend Dec 12, 2015 cju*******
Highly Recommend Nov 19, 2015 lan*******
Recommend Feb 20, 2015 swe*******
Recommend Jan 17, 2015 ire*******
Recommend Jan 09, 2015 low*******
Highly Recommend Dec 28, 2014 ela*******

Item Q&A(11)

Status
Question & Answer
Date
Member
Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

Singpost - delivery usually takes 2-3 working days
Qxpress - delivery usually takes 1-2 working days
Ninja Van - delivery usually takes 1-2 working days
if you have any question about shipping,please e-mail us.
E-mail :jessclosetcs @ gmail.com / 674 250 01

Notice
Seller

Please forward all queries and replies to JessclosetCS@gmail.com.
Kindly do not send your requests via Shopping Talk as we're unable to receive them.
Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.
Thanks for your understanding, JessCloset

Notice
Seller

* It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.
* Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.

Notice
Seller

Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.
Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days.
Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.
Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.

Notice
Seller

While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.

FAQ
Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ
Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ
Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ
Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ
Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ
Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ
Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ
Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ
Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ
Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ
Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

Answered
2014-11-21
jan*******
User

Not yet receive my item, i've been waiting for a month already..

User

Hi
Your message isn't tagged with an order number. Could you email your order number and query to JessclosetCS@gmail.com so that we can check the purchase details? Regards, Jesscloset

Answered
2014-10-17
zan*******
User

Is the material stretchable? currently own a f21 peplum in M, measuring 90cm across. is L or XL better for me? my chest is ~96cm. thanks

User

Hi
The material is quite stretchy. We would recommend the XL to you. Please double check the measurements here before making your selection: http://list.qoo10.sg/g/419822592
Regards, JessCloset

Answered
2014-10-17
joa*******
User

Before I place an order, please confirm that these items are in stock. Thank You:-
- BC-20 - Large
- BE-2 - Large
- BC - 6 - 2XL

User

Hi
I'm sorry but we're only able to verify the quantity when we return to the warehouse on Monday. Could you email us at JessClosetCS@gmail.com in the meantime? We'll send you the details once we have them. Regards, JessCloset

Answered
2014-10-17
fuy*******
User

hi seller, anymore stocks for bc-16 size s?

User

Hi
Thanks for your query. This size is still available. Regards, JessCloset

Answered
2014-10-16
ahl*******
User

hi,


item BA 1 can fit UK8 just nice or loose fit? can i have the waist measurements too, thanks

User

Hi
As international sizes (US/EUR) can differ depending on which size chart one refers to, we recommend that you check the actual measurements in cm shown on the page. The cutting is fairly straight so the waist measurement is similar to the bust measurement (with a tolerance of +/- 3cm). Regards, JessCloset

User

is the measurements for bust areaprovided- a round measurement or one side? thanks

User

Hi
It is a round measurement. Regards, JessCloset

Answered
2014-09-11
iro*******
User

i have received a long-sleeve top instead of a sleeveless one as shown that i ordered. pls advice how you would be rectifying your mistake.
thanks!

User

Hi
Thanks for your message. I am very sorry about that - we must have pulled out the wrong item by mistake. I will exchange this for you. Please email an image showing the wrong item to JessClosetCS@gmail.com and I will send you details for the exchange. Please include your order number and details of your request in your email, so I can process this quickly.
Sorry again for the mistake. I will fix this for you asap.
Thanks,
Joey

Answered
2014-09-11
joc*******
User

Can you provide the size chart for above?

User

Hi
Thanks for your query. We're still in the process of updating the measurements for this item. Could you email us in the meantime? We'll send you the measurements as soon as we have them. Regards, JessCloset

Answered
2014-09-09
may*******
User

Hi seller,

Receive items with black stains.

Can u resend a good item.

User

Hi, Thank you for your message and sending the picture. I am very sorry your item came a little dirty. Sometimes these are just some dirt marks on the surface due to shipping. Are you able to wash the item to see if the stains can be removed? If they do not come out after washing then we will exchange your item right away. Please do let me know at JessClosetCS@gmail.com and I can give you further exchange details. Kindly include your order number in the email. Thank you, JessCloset

User

Hi,

I tried but the stains still there.
Can I have a replacement?

Thanks.

User

Hi
I'm sorry to hear this. Please email your order number and request to JessClosetCS@gmail.com so that we can send you the exchange details. Regards, JessCloset

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BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
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