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LOreal Professional Dulcia Advanced Perm Lotion 2x100ml - Treating and Protective Long-Lasting Perm
10 items sold
13.3

BEAUTYGRACELOreal Professional Dulcia Advanced Perm Lotion 2x100ml - Treating and Protective Long-Lasting Perm


Customer who recommended this item
31
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
PLS READ: NO EXCHANGE; NO REFUND Seller Jan 25, 2018
Normal Mail Seller Sep 24, 2015
Manufacturer/
Place of origin
Loreal Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (11)

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Customer Review (20)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 29, 2018 any*** (SG SG)
Highly Recommend Dec 10, 2018 awe*** (SG SG)
Recommend Oct 27, 2018 Van*** (SG SG)
Recommend Aug 12, 2018 iam*** (SG SG)
Highly Recommend Jun 30, 2018 Eey*** (SG SG)
Highly Recommend Jun 20, 2018 pon*** (SG SG)
Highly Recommend Apr 29, 2018 sam***
Recommend Apr 01, 2018 dli***
Highly Recommend Mar 31, 2018 Eey***
Highly Recommend Feb 06, 2018 Tan***

Item Q&A(15)

Status
Question & Answer
  • Notice

    PLS READ: NO EXCHANGE; NO REFUND

    Dear buyers,

    Due to additional manpower cost incurred in dealing with returns, we regret to inform you that all exchange/refund of items will NOT be allowed upon order confirmation & receipt. Kindly double check before submitting your orders.

    In the event of seller's error, all return and re-delivery expenses will be absorbed by seller.

    We seek your kind understanding in helping us streamline our processes.

    Beautygrace
    BeautyGrace
  • Notice

    Normal Mail

    Dear Buyers,

    We seek your understanding on the following:

    We are NOT liable for any delays or lost NORMAL mails. Use normal mail at your own risk as normal mail does not come with any tracking number. In the event of any delays or lost, we are unable to check with Singpost. We highly encourage and recommend you to use Qxpress. Based on our experience, ~3% of normal mail are misplaced, untraceable and take >2 weeks to arrive. Buyers are encouraged to opt for registered shipping to avoid distressed from your shopping experience.

    Beautygrace
    BeautyGrace
  • Answered
    Question
    jes******* 2019-01-21
    Answer
    Hi buyer, 0 is for resistant hair, 1 for natural hair, and 2 for sensitised /damaged hair. If your hair is stubborn, hard to perm, select 0. If you have previously permed your hair, coloured or did other chemical treatment, please select 2. Otherwise, please choose 1 for normal hair. Thank you.
    BeautyGrace 2019-01-22
  • Answered
    Question
    Jan******* 2018-07-10
    Answer
    Hi buyer, no there is no 1000ml size. Thank you.
    BeautyGrace 2018-07-10
  • Answered
    Question
    che******* 2018-05-12
    Answer
    Hi buyer, you will need to use with curling rod. There are instructions on the box as well. Thank you.
    BeautyGrace 2018-05-15
    Question
    The curling rod need not be heated ( hot perm) right? Just normal plastic curling rod rolled and have lotion to set the curl?
    Question
    The curling rod need not be heated ( hot perm) right? Just normal plastic curling rod rolled and have lotion to set the curl?
    Answer
    Hi buyer, yes just plastic rods will do. Thank you.
  • Answered
    Question
    yeo******* 2018-03-31
    Answer
    HI buyer, no, item only includes solution 2x100ml. Thank you.
    BeautyGrace 2018-04-01
  • Answered
    Question
    Jan******* 2018-03-10
    Answer
    Hi buyer, we do not have it available in 1000ml, only in 2x400ml packs. Kindly let us know if you are still keen. Thank you.
    BeautyGrace 2018-03-13
  • Answered
    Question
    mwe******* 2018-02-06
    Answer
    Hi buyer, the expiry is 5 years from manufacturing date. Hence item is not expiry and still suitable for use and for sale. However, do not worry, as we have sold many more since then, our current stocks are of later dates. Thank you. Also, all our products sold on our page are definitely authentic.Thank you.
    BeautyGrace 2018-02-07
  • Answered
    Question
    nur******* 2017-08-29
    Answer
    Hi buyer, sorry we do not have any self pick up location. Please purchase via qxpress delivery for speedy delivery. All products dulcia 1-3 are in stock. Thank you.
    BeautyGrace 2017-08-29
  • Answered
    Question
    bec******* 2017-07-08
    Answer
    Noted. Thank you. Sorry for the inconvenience caused. Item will be restocked in 2 weeks time.
    BeautyGrace 2017-07-11
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Policy & Notice
How to Return/Exchange