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[NEW] Shiseido Professional Airy Flow for Unruly Hair - Shampoo Treatment Refiner Intensive Effector
30 items sold
22.40

BEAUTYGRACE[NEW] Shiseido Professional Airy Flow for Unruly Hair - Shampoo Treatment Refiner Intensive Effector


Customer who recommended this item
139
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Subject Register Date
PLS READ: NO EXCHANGE; NO REFUND Seller Jan 25, 2018
Normal Mail Seller Sep 24, 2015
Manufacturer/
Place of origin
Shiseido Japan / Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Customer Review (112)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 09, 2019 dgr*** (SG SG)
Recommend Feb 01, 2019 sie*** (SG SG)
Highly Recommend Jan 12, 2019 lim*** (SG SG)
Highly Recommend Jan 10, 2019 sha*** (SG SG)
Highly Recommend Jan 06, 2019 she*** (SG SG)
Highly Recommend Jan 04, 2019 pan*** (SG SG)
Highly Recommend Dec 20, 2018 sha*** (SG SG)
Highly Recommend Dec 19, 2018 pei*** (SG SG)
Highly Recommend Dec 13, 2018 but*** (SG SG)
Highly Recommend Dec 04, 2018 pan*** (SG SG)

Item Q&A(20)

Status
Question & Answer
  • Notice

    PLS READ: NO EXCHANGE; NO REFUND

    Dear customers,

    Due to additional manpower cost incurred in dealing with returns, all exchange/refund of items will NOT be allowed upon order confirmation. Please kindly ensure your order is correct before checking out as no modification of orders is possible after order is placed.

    Please be informed of the following Qoo10 shopping guidelines:

    1. Order/Shipping Status
    - Shipping requested : Payment is completed & Order info is transferred to the system.
    - Shipping scheduled : System confirmed order & enter shipping phase. (Cancellation no longer possible)
    - Shipping on delivery : Order shipped & it is on the way to you.

    2. For any shortage of items/ wrong items/ defective items received:
    Kindly retain the parcel in original condition (external + internal packaging) and contact us within 7 days upon receipt.

    We seek your kind understanding in helping us streamline our processes.

    /Beautygrace/
    BeautyGrace
  • Notice

    Normal Mail

    Dear Buyers,

    We seek your understanding on the following:

    We are NOT liable for any delays or lost NORMAL mails. Use normal mail at your own risk as normal mail does not come with any tracking number. In the event of any delays or lost, we are unable to check with Singpost. We highly encourage and recommend you to use Qxpress. Based on our experience, ~3% of normal mail are misplaced, untraceable and take >3 weeks to arrive. Buyers are encouraged to opt for registered shipping to avoid distressed from your shopping experience.

    Beautygrace
    BeautyGrace
  • Answered
    Question
    sus******* 2019-02-09
    Answer
    Hi buyer, the shampoo is not, but the treatment (conditioner) is sulfate free. Thank you.
    BeautyGrace 2019-02-11
  • Answered
    Question
    joy******* 2019-01-08
    Answer
    Hi buyer, please check your Live10 app to view the image of the ingredient list we have sent. Thank you
    BeautyGrace 2019-01-09
  • Answered
    Question
    joj******* 2018-09-23
    Answer
    HI buyer, yes we have these in 1000ml. Kindly search product code: 553603895, and select from the drop down list. Thank you.
    BeautyGrace 2018-09-24
  • Answered
    Question
    mar******* 2018-08-12
    Answer
    Private Enquiry
    BeautyGrace 2018-08-13
  • Answered
    Question
    seh******* 2018-07-24
    Answer
    Hi buyer, yes it is suitable for perm fine frizzy hair. Thank you.
    BeautyGrace 2018-07-24
  • Answered
    Question
    sup******* 2018-07-18
    Answer
    Hi buyer, after shampoo, pat dry hair with towel. Apply 1 tube of intenisve effector and leave on for 10-15 mins before rinsing off. With or without heat/steam is the same. Hope this clarifies. Thank you.
    BeautyGrace 2018-07-20
    Question
    After the effector, do I need to use conditioner? Thanks.
    Answer
    Hi buyer, if you have the Conditioner, we recommend that you leave on the intensive effector for 10-15mins,and then layer it with the conditioner (treatment). And leave on for another 10 mins before rinsing off. This way, you will be replicating the in-salon treatment. Otherwise, just the intensive effector for 10-15mins is fine as well. Hope this clarifies. Thank you.
    Question
    Thanks. Just to check, the effector in small tubes (home use) is the same as the big bottle (salon use)?

    How often to use?
    Answer
    Hi buyer, yes it is the same item. In fact we stock both 6x20g and 200g. Once a week will do. Thank you.
  • Answered
    Question
    ccn******* 2018-06-19
    Answer
    Hi buyer, for dry and coloured hair, use Luminogenic. For thinning hair, use Adenovital. You can probably select Adenovital shampoo and Luminogenic conditioner. Thank you.
    BeautyGrace 2018-06-20
  • Answered
    Question
    ang******* 2018-04-28
    Answer
    Hi buyer, unfortunately we do not have any stocks and are not able to confirm restock date. Shampoo is also in limited quantites too. Thank you.
    BeautyGrace 2018-04-30
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