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Wella SP Balance Clear Scalp Luxe Color Shine Smoothen Hydrate Repair - Shampoo Conditioner Mask
17 items sold
37.3

BEAUTYGRACEWella SP Balance Clear Scalp Luxe Color Shine Smoothen Hydrate Repair - Shampoo Conditioner Mask

   

Customer who recommended this item
27
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Subject Register Date
PLS READ: NO EXCHANGE; NO REFUND Seller Jan 25, 2018
Normal Mail Seller Sep 24, 2015
Manufacturer/
Place of origin
Wella / Germany Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (12)

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Customer Review (20)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 02, 2019 jam*** (SG SG)
Highly Recommend Dec 12, 2018 jac*** (SG SG)
Highly Recommend Nov 16, 2018 hoy*** (SG SG)
Highly Recommend Sep 11, 2018 tbl*** (SG SG)
Highly Recommend Sep 06, 2018 mqq*** (SG SG)
Highly Recommend Aug 20, 2018 hoy*** (SG SG)
Highly Recommend Aug 05, 2018 irr*** (SG SG)
Highly Recommend Jul 19, 2018 mai*** (SG SG)
Highly Recommend Jul 16, 2018 jun*** (SG SG)
Highly Recommend Jul 07, 2018 tbl*** (SG SG)

Item Q&A(4)

Status
Question & Answer
  • Notice

    PLS READ: NO EXCHANGE; NO REFUND

    Dear customers,

    Due to additional manpower cost incurred in dealing with returns, all exchange/refund of items will NOT be allowed upon order confirmation. Please kindly ensure your order is correct before checking out as no modification of orders is possible after order is placed.

    Please be informed of the following Qoo10 shopping guidelines:

    1. Order/Shipping Status
    - Shipping requested : Payment is completed & Order info is transferred to the system.
    - Shipping scheduled : System confirmed order & enter shipping phase. (Cancellation no longer possible)
    - Shipping on delivery : Order shipped & it is on the way to you.

    2. For any shortage of items/ wrong items/ defective items received:
    Kindly retain the parcel in original condition (external + internal packaging) and contact us within 7 days upon receipt.

    We seek your kind understanding in helping us streamline our processes.

    /Beautygrace/
    BeautyGrace
  • Notice

    Normal Mail

    Dear Buyers,

    We seek your understanding on the following:

    We are NOT liable for any delays or lost NORMAL mails. Use normal mail at your own risk as normal mail does not come with any tracking number. In the event of any delays or lost, we are unable to check with Singpost. We highly encourage and recommend you to use Qxpress. Based on our experience, ~3% of normal mail are misplaced, untraceable and take >3 weeks to arrive. Buyers are encouraged to opt for registered shipping to avoid distressed from your shopping experience.

    Beautygrace
    BeautyGrace
  • Answered
    Question
    sus******* 2019-02-09
    Answer
    Hi buyer, yes it is the same. Thank you!
    BeautyGrace 2019-02-09
    Question
    Is there no promo for wella luxe hair oil exlir? I wanna get the oil, emulsion n mask together n u can save on deliveries multiple times!!!
    Question
    One more question. I wanna get 1 hair mask and 2 emulsion but selection is restricted to one emulsion. Any chance that I can get 2 pls? Thanks.
    Answer
    Hi buyer, sorry as my colleague is still on leave now. I will raise the request on Monday. Thank you!
    Question
    Oh no ! I actually intend to make use of the $30 coupon for $200 purchases and coupon expires on Monday
    Ok hope u have proper sales then
    Answer
    I have checked with my colleague, it is not possible to purchase individual emulsion as the listing is limited to 20 options only now. Any changes to the drop down list will result in many other series not listed. Hope this clarifies. As for sales price, there are no sales lined up this week in conjunction with Qoo10 coupon. Sorry for any inconvenience caused.
    Question
    Thanks. I hv since placed order. Cheers!
    Answer
    Most welcome! Thank you for shopping with us!
  • Answered
    Question
    chi******* 2018-11-28
    Answer
    Private Enquiry
    BeautyGrace 2018-11-29
  • Answered
    Question
    chi******* 2018-11-27
    Answer
    Hi buyer, sorry for the delay. After checking, we are out of stock for Hydrate Shampoo 1000ml. Would you like to change to Shampoo of another series? Or we can process a cancellation. Do let us know how you would like to proceed. Thank you. Sorry for the inconvenience caused.
    BeautyGrace 2018-11-28
  • Answered
    Question
    xin******* 2018-06-01
    Answer
    Hi buyer, we just checked with the supplier. As Wella has 2 factories, one in Germany and one in Thailand. Certain series are now produced in Thailand. Rest assure that our supplies are from authentic sources. You may verify at any Wella Salons for this Balance Scalp Mask 400ml. Hope this clarifies. Thank you. Have a good weekend!
    BeautyGrace 2018-06-03
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