myfashionstory.com
myfashionstory.com SG Join Fellow
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POWER MINISHOP RATE 90%
Best Quality / Best Selling Glass Water Bottle/ BPA free borosilicate glass bottle
20 items sold
10.50

Best Quality / Best Selling Glass Water Bottle/ BPA free borosilicate glass bottle


Customer who recommended this item
94
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Notification to Buyers Qoo10 customer center May 13, 2015
Return Exchange Policy (2) Seller May 04, 2016
Return Exchange Policy (1) Seller May 04, 2016
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Manufacturer/
Place of origin
Oversea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (51)

Show My List

Customer Review (53)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 05, 2019 eq1*** (SG SG)
Highly Recommend Apr 03, 2019 swe*** (SG SG)
Highly Recommend Apr 02, 2019 xcy*** (SG SG)
Not Recommend Mar 14, 2019 den*** (SG SG)
Highly Recommend Mar 13, 2019 chu*** (SG SG)
Recommend Mar 13, 2019 ash*** (SG SG)
Not Recommend Jan 18, 2019 she*** (SG SG)
Highly Recommend Dec 27, 2018 nic*** (SG SG)
Highly Recommend Dec 20, 2018 spw*** (SG SG)
Highly Recommend Dec 16, 2018 yue*** (SG SG)

Item Q&A(10)

Status
Question & Answer
  • Notice

    Notification to Buyers

    Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.
    Qoo10 customer center
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    myfashionstory.com
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    myfashionstory.com
  • Notice

    Shipping & Delivery

    Delivery options
    1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
    2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Friday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
    Qxpress Tel. No.: +65-6434-8400
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    myfashionstory.com
  • Notice

    Refund Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
    myfashionstory.com
  • Notice

    Exchange Policy


    Dear Customers ,

    1)Please check all items purchased from us upon receiving.

    2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

    3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

    4)Exchange items must be mailed to address stated at the back of our envelope.

    5)Buyer will pay for all additional shipping costs.

    6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

    7)Free Gifts from our promotion are not entitled to any Warranty.

    myfashionstory.com
  • Answered
    Question
    the******* 2019-04-05
    Answer
    yes. thanks
    myfashionstory.com 2019-04-06
  • Answered
    Question
    cry******* 2019-03-08
    Answer
    Hi, pls take video. thanks
    myfashionstory.com 2019-03-10
    Question
    See attached
    Answer
    Hi, we have to check stock for this item 1st.
    Question
    Ok. Thanks!
    Answer
    sorry have to wait for new shippment to arrive in 2wks ok?
    Question
    Ok. Let me know again thanks!
    Answer
    ok thanks
    Question
    Hi has new shipping arrive?
    Answer
    yes, can we have yr order no? thanks
    Question
    290824050
    Answer
    when you want to exchange it? location at hougang. thanks
    Question
    Tomorrow evening 8pm ok? let me know the location . Thanks
    Question
    He my number is 81260012. Text me when u can make it. Thanks
    Answer
    pls sms in charge at 81616767.thanks
  • Answered
    Question
    blu******* 2019-02-23
    Answer
    Private Enquiry
    myfashionstory.com 2019-02-24
  • Answered
    Question
    tan******* 2018-11-24
    Answer
    sorry promo ended, thanks
    myfashionstory.com 2018-11-24
  • Answered
    Question
    cha******* 2018-11-15
    Answer
    Hi, we will resend to you again. thanks
    myfashionstory.com 2018-11-16
  • Answered
    Question
    Mag******* 2018-11-13
    Answer
    Hi, we will resend to you again. thanks
    myfashionstory.com 2018-11-14
  • Answered
    Question
    sml******* 2018-11-11
    Answer
    will check with supplier
    myfashionstory.com 2018-11-11
  • Answered
    Question
    kar******* 2018-11-08
    Answer
    Private Enquiry
    myfashionstory.com 2018-11-08
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Policy & Notice
How to Return/Exchange