Hi, firstly we are sorry to hear that you received your item with stain on it. However, we did not recall seeing this stain when we remove the label for packing. Based on your photos, the small fade stain are washable and it is in the interior of the dress, it did not affect the exterior appearance of the dress when wearing it. We are sorry that we are unable to refund for this order as we have stated clearly in our listing that for minor stain smaller than 20cents coin size (especially for light colour clothes), is not consider as a defect, furthermore this is washable "stain". Nonetheless, we allow a one-to-one exchange out of goodwill for this in order not to disappoint your CNY mood. Thank you.