New Moon Singapore
New Moon Singapore Join Fellow
13,752 Fellows
POWER MINISHOP RATE 90%
BEST SELLER! New Moon Thai Hom Mali Rice (2 x 5kg)
334 items sold
34.90

New MoonBEST SELLER! New Moon Thai Hom Mali Rice (2 x 5kg)

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Customer who recommended this item
1893 (Based on 1946 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
New Moon / Thailand Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Bundle Deal-Twin Pack. NEW MOON Premium Fragrant Rice (Thai Hom Mali)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,001)

Customer Photo Review board

Highly Recommend Premium Thai Hom Mali Rice

Value for money, will order again

Rice Pack:2 pkts of New Moon Thai Hom Mali Rice (5kg) | PASTE Add Ons:None | OIL Add Ons:None | SAUCE Add Ons:None

Apr 24, 2018
woa*******

Highly Recommend Taste quality

I don’t know first time buying.......

Rice Pack:2 pkts of New Moon Thai Hom Mali Rice (5kg) | PASTE Add Ons:None | OIL Add Ons:None | SAUCE Add Ons:None

Apr 24, 2018
law*******

Highly Recommend Super fast delivery

Item package nicely, no need carry. Good!

Rice Pack:2 pkts of New Moon Thai Hom Mali Rice (5kg) | PASTE Add Ons:None | OIL Add Ons:New Moon Sunflower Oil 2L(+S$5.95) | SAUCE Add Ons:None

Apr 24, 2018
won*******

Highly Recommend Good value . Cheaper than supermarket

Good value during sale. Rice sent to doorstep.

Rice Pack:2 pkts of New Moon Thai Hom Mali Rice (5kg) | PASTE Add Ons:None | OIL Add Ons:None | SAUCE Add Ons:None

Apr 24, 2018
sho*******

Highly Recommend Good deal for high quality rice.

Good deal for high quality rice.

Rice Pack:2 pkts of New Moon Thai Hom Mali Rice (5kg) | PASTE Add Ons:None | OIL Add Ons:None | SAUCE Add Ons:None

Apr 23, 2018
whi*******

Customer Review (1,946)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 24, 2018 woa*******
Highly Recommend Apr 24, 2018 law*******
Highly Recommend Apr 24, 2018 eil*******
Highly Recommend Apr 24, 2018 won*******
Highly Recommend Apr 24, 2018 kya*******
Highly Recommend Apr 24, 2018 fun*******
Highly Recommend Apr 24, 2018 sho*******
Highly Recommend Apr 23, 2018 cin*******
Highly Recommend Apr 23, 2018 whi*******
Highly Recommend Apr 23, 2018 yok*******

Item Q&A(92)

Status
Question & Answer
Date
Member
Answered
2018-04-17
Lyn*******
User

How fast is the dwlivwry uf irder today befirw 5pm

User

We will try to arrange delivery within this week. Latest Saturday. thank you

Answered
2018-04-13
tig*******
User

Hi seller, would you be restocking it soon?

User

hi, sorry for the inconvenience caused. we have restock the rice.
Thank you

Answered
2018-04-13
sul*******
User

When will be selling again?

User

Pls follow us closely. thank you

Answered
2018-04-10
jer*******
User

i only receive 2 packets of rice. miss out 2 more packet of rice. i bought 2 set and only got one set .

User

Hi, we are sorry for the mistake. We will send 2x5kg rice and the sunflower oil to you. thank you

User

ok thanks

User

We will pass to courier today and arrange delivery latest Sat.
Thank you

Answered
2018-03-27
kei*******
User

Dear Seller, if i order now, can it be deliver after 3/4/18, because this weekend no one is at home.

User

Hi, yes we can arrange. pls drop us your order number after ordering. Thank you

User

Dear Seller, my cart no. 117773233 . Kindly send on 3/4/18.

User

Hi, well noted. Thank you

Answered
2018-02-03
les*******
User

27 Jan 2018 Order No: 245461057

Hi

Please advice the delivery status of my order on 27 Jan 2018. Shipping date: 31/1/18 and no delivery to date.

Thanks

User

Hi, as mentioned from previous post. thank you.

User

Please expedite the delivery of my order as it is long overdue from January 27, 2018. Your delivery guy does not respond to enquiry. Thanks

User

Hi, I receive a confirmation with courier. Their CS will contact you to arrange delivery. Thank you

User

Hi,

My order from December 27, 2018 have yet to be delivered!

The delivery have been rescheduled by your courier from January 3 to today January 7, 2018. No calls or SMS was given for the No Show!

Despite my frustration of contacting and waiting for your CS and your company, there was NO SHOW again today!

If New Moon does not want to honour your Sales Commitment, you should not be selling on Q0010 .

User

Hi, we are sorry for the delay and confusion caused. We are in contact with the delivery company on this issue to understand what is happening. Thank you

User

There is No Confusion regarding the Non Delivery by your delivery company. Refer to the attached documents. As per IFleet tracking, my order is still in the delivery process from Feb 3 to 7, 2018!

New Moon should have my order delivered by QExpress and settled the non delivery issue with IFleet.

The customer should not be the party on the receiving end of this issue.

User

Hi, noted sorry. We will send a new parcel down using another courier. This courier has operational issues. thank you and sorry for the inconvenience.

User

Thank you for your assistance. Please update the delivery status as I cannot waste my time waiting as I have to be out with cny round the corner.

User

Hi, I just handed parcel to HonestBee and request next day delivery. Sorry for the inconvenince caused. Thank you
HBS00260002259
https://www.honestbee.sg/en/goodship/track-order

User

Thanks for your assistance. Looking forward to the delivery.

User

Hi, honestbee is preparing to ship. Thank you
HBS00260002259
https://www.honestbee.sg/en/goodship/track-order


Already answered inquiry. If you have another any question, please contact to us.
(Feb 10, 2018 12:25)

User

Hi, please follow up with Honestbee rdg my delivery. Current status : preparing to ship. Thanks

Hi, Please check with Honest bee regarding my delivery. Honest bee just updated their status to DELIVERED ON FEB 10, 2018.

I was home the whole day and there was no delivery.

Honest bee tracking status showed "preparing to ship" from Saturday to Monday at 9 am plus this morning.

Honest bee is definitely not HONEST as they have not delivered the item and there was no SMS sent prior and after their Delivery!

User

Hi, Im really sorry.
We tried our best to arrange. Let me check and revert asap. Thank you

User

Hi, I have just checked, it now show preparing for shipment. Could be a system error.

Please expedite my delivery. Thanks

Hi, I just heard from my family as I am out that your item have finally arrived.

My gratitude and thanks for your assistance. THANK YOU.

Gong Xi Fa Cai.

User

Thank you for updating us. I'm so sorry for the inconvenince caused. Wishing you a happy new year. Thank you!

Answered
2018-01-28
esu*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2018-01-17
thi*******
User

Secret Inquiry

User

Secret Inquiry

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