21.59

Bidet World Korea SM-100 Smart Portable Bidet Toilet / Made in Korea


Customer who recommended this item
77
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Korea Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description ◆Sale Event◆MICRO SMART KOREA SM-100 Smart Portable Bidet / Toilet / Made in Korea
BOOKMARK 1 2 3 4 5 6 7

Customer Review (75)

Customer Review board
Rating Feedback Date Written by
Netural Jul 06, 2019 wha*** (SG SG)
Highly Recommend Jun 17, 2019 wbu*** (SG SG)
Highly Recommend May 31, 2019 men*** (SG SG)
Highly Recommend May 26, 2019 tie*** (SG SG)
Highly Recommend May 12, 2019 and*** (SG SG)
Highly Recommend Apr 10, 2019 Ted*** (SG SG)
Highly Recommend Feb 17, 2019 ton*** (SG SG)
Highly Recommend Jan 24, 2019 emi*** (SG SG)
Recommend Jan 12, 2019 gst*** (SG SG)
Highly Recommend Jan 10, 2019 cre*** (SG SG)

Item Q&A(12)

Status
Question & Answer
  • FAQ

    No exchange or return is allowed

    No exchange or return is allowed because of (1) Simple mind change (2) Box opening We accept returns within 15 days of delivery Only defective items Such return or exchange is absolutely allowed for the reason below. (1) Major defect (2) Wrong item is delivered
    Delight
  • Answered
    Question
    hua******* 2019-01-14
    Answer
    Hello
    Thank you for contacting and really really apologize for the inconvenience caused to you.
    Please do not worry and we will do our best to help you.
    Firstly we would like to work together to resolve the issue for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.

    - Please take the picture of the product in good lighting.

    Thank you for your patience collaboration.
    Best Regards
    Delight 2019-01-14
    Question
    I have sent the photos of the attachment 3 times
    Question
    Send me my attachment part please
    Answer
    Hello
    We will resend you the new one part.
    First of all, as a result of inquiring to the manufacturer, the water leaking has no relation with the parts.
    But we will send one because the buyer wants it.
    Really thanks
  • Answered
    Question
    vid******* 2019-01-01
    Answer
    Dear customer
    This message is already answered to you.
    Because repetitive answer is it can be confusing to CS.
    We would appreciate your comments only in one window.
    Thank you for your patience collaboration.
    Best Regards
    Delight 2019-01-03
  • Answered
    Question
    vid******* 2019-01-01
    Answer
    Dear customer
    This message is already answered to you.
    Because repetitive answer is it can be confusing to CS.
    We would appreciate your comments only in one window.
    Thank you for your patience collaboration.
    Best Regards
    Delight 2019-01-03
  • Answered
    Question
    chq******* 2018-12-12
    Answer
    Hello
    Thank you for contacting and really really apologize for the inconvenience caused to you.
    Please do not worry and we will do our best to help you.
    Firstly we would like to work together to resolve the issue for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.
    1. Please describe the problem with your item in detail.
    2. Please upload clear video of the product in good lighting or Youtube without voice.
    Thank you for your patience collaboration.
    Best Regards
    Delight 2018-12-17
    Question
    Here’s the video
    Answer
    Hello
    pls send us order number and your correct full name.
    Thanks
    Question
    278387189
    Gary Quek
    Answer
    Gary Quek (SGP138163284) 2018/10/10 12:01:09

    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards
  • Unanswered
    Question
    lil******* 2018-12-08
    Answer
    Private Enquiry
    Delight 2018-12-10
    Question
    Private Enquiry
    Question
    Private Enquiry
  • Answered
    Question
    alb******* 2018-06-26
    Answer
    Hello
    Could you please find all detail picture on the product page.
    Really thanks
    Delight 2018-06-27
  • Answered
    Question
    enq******* 2018-04-23
    Answer
    Hello Grace
    Thank you for contacting and really apologize for the inconvenience caused to you.
    Please do not worry and we will do our best to help you.
    Firstly we would like to work together to resolve the issue for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.
    1. Please describe the crack part in detail.
    2. Please upload clear picture of the some views in good lighting
    Thank you for your patience collaboration.
    Best Regards
    Delight 2018-04-24
    Question
    Hi seller, thanks for the reply. The item came broken when it is supposed to be joined together. The attached photo shows the center part is broken. Please refer to the picture to see the broken portion. I hope this picture is clearer for you to see the damage.
    Please let me know how to settle this. Thanks.
    Question
    Hi seller, thank you for your response. The item received was already broken when it is supposed to be in one piece. Please see attached photo for the damage portion. I hope this picture is clear enough for you to see. Thanks.
    Answer
    Hello Grace
    Thank you for contacting and really apologize for the inconvenience caused to you.
    We will resend you the new one for free in Tomorrow.
    Best regards
    Question
    Thank you seller for your response. We are eagerly waiting for the replacement unit. Thank you very much.
    Answer
    Hello Grace
    Thank you for contacting
    We sent it to the sort center in Today.
    Thanks
    Question
    Thank you seller for sending a unit to replace the defective item. The new item works well.
    Answer
    My pleasure
    We will do best help you.
    Delight Store
  • Answered
    Question
    oge******* 2018-02-27
    Answer
    Hello
    Thank you for inquiry.
    Could you please let us know the part name of the components on the product page.
    All of the buyers in Singapore do not have problem to install so far.
    Really thanks
    Delight 2018-02-27
Ask Question
Delight KR
Available during
Monday to Friday: 10:00 am - 5:00 pm Saturday, Sundays and holidays: Closed

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How to Return/Exchange