JOLLY SG
JOLLY SG Join Fellow
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MINISHOP RATE 90%
9.50

Big Kids Pyjamas /Children Family Couple Pyjamas Set Up to size 180cm Boys Girls


Customer who recommended this item
157 (Based on 172 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Received of faulty items Seller 2016-03-22
Refund Policy & Exchange Policy Seller 2016-03-22
Shipping & Delivery Seller 2016-03-22
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(sales@ez-styles.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Kids/Children Family Pyjamas Set Up to size 180cm age 14
BOOKMARK 1 2 3 4 5 6 7

Photo Review (46)

Customer Photo Review board
Feb 13, 2018
col*******
Feb 12, 2018
ekg*******
Feb 10, 2018
vir*******
Feb 07, 2018
xia*******
Jan 30, 2018
hop*******

Customer Review (172)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 21, 2018 kkr*******
Highly Recommend Feb 13, 2018 col*******
Recommend Feb 12, 2018 ekg*******
Highly Recommend Feb 10, 2018 vir*******
Highly Recommend Feb 09, 2018 lia*******
Recommend Feb 07, 2018 xia*******
Highly Recommend Jan 30, 2018 hop*******
Highly Recommend Jan 29, 2018 aah*******
Recommend Jan 25, 2018 ell*******
Not Recommend Jan 18, 2018 shu*******

Item Q&A(20)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customers ,

1)Please check all items purchased from us upon receiving.

2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

4)Exchange items must be mailed to address stated at the back of our envelope.

5)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

6)Free Gifts from our promotion are not entitled to any Warranty.

Notice
Seller

All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value. Items of higher value will require top-up by Bank Transfer. Customers who like to exchange have to bear the shipping charges. Items more than $20 had to be send by registered mail or exchange in person at Jurong West area.
Please take note before purchasing. Thanks!

Notice
Seller

Shipping within Singapore By:
1. Singapore Post Normal Mail
Delivery time: 3-5 working days after it has been processed for delivery.
Delivery hours: Monday to Friday before 6pm
Deliver to: Mailbox
Tracking: No
*Note: If the parcel can't fit into your mailbox, you may have to collect it from the post office.
We will not responsible for any parcel that is damaged or lost in transit

2. Qxpress delivery
Delivery time: 2 working days after it has been processed for delivery.
Delivery hours: Monday to Saturday
Deliver to: Doorstep
Tracking: Yes
*Deliveryman will try to contact buyer before delivery

FAQ
Seller

Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402

FAQ
Seller

1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility. 2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress. 3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item. 4. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 weeks because SingPost do not prioritize the delivery of returned mails.

Answered
2018-01-12
ade*******
User

Hi seller
Thanks to expedite my orders 242722027, 242722028,
242722029 & 242722030
Thank u

User

Noted

User

Before CNY arrival thanks

User

Np

Answered
2018-01-11
ade*******
User

Hi
Thanks to expedite my orders 242621313 & 242621314
Thank u

User

Hi,
Had sms you. Thanks

Answered
2017-11-24
goh*******
User

Hi I have received notification my item with SingPost tracking no already dispatch on 17th Nov but when I search it at SingPost it not traceable.

User

Hi,

Sorry for the delay due to 1111, you should be able to see the tracking this few days and receive by next week.
If you are not home at the time of delivery, it will be place in your mailbox. We will check to see if there is any return mail too.

Thanks

User

Still not yet arrive?

User

Hi,

Had checked with Singpost, you should be able to receiving by tuesday. Thanks

Answered
2017-08-20
a_k*******
User

Seller,
I'm keen on the followings:
- Group PBS, Code 02, Size 110 cm (dino)
- Group PJO, Code 02, Size 110 cm
- Group PJN, Code 16, Size 110 cm (zebra)

#1. Are the above available?
#2. Cannot purchase bcoz Electronic Address is required; What is that?
#3. Can I buy them if you have any shop location(s)?

Thanks
Buyer AL

User

Hi,

We have stock coming in every few days, if you have no urgent as in need than next 1-2 days should not be a problem. Under electronic address, you can just key in anything such as -. We do not have a physical store. Thanks

User

Seller,
I'm keen on the followings:
- Group PBS, Code 02, Size 110 cm (dino)
- Group PJO, Code 02, Size 110 cm
- Group PJN, Code 16, Size 110 cm (zebra)

Are the above available for me to order now?
Thanks.

Buyer

User

Hi,

You can order and delivery in a week. Thanks

Answered
2017-06-04
shi*******
User

If I order on Monday, June 5 for 2 sets of family pjs mum & girl, when can you send my order? Because I see the desired shipping date is June 11. Does it mean June 11 you send it out or I receive?

User

We usually send out next time if item on ready stock cos we have items coming in every few days. Let me know your interested item and I can check for u

User

Thanks! Please help to check if there are ready stock for these.
*PJF8 - size 12 (child) and M (mum)
*PJF3 - size 12 (child) and M (mum)
*PGS19 - size 150cm

User

Hi,

Only PGS19-150 on ready stock.

User

Thanks! When will the stock be coming in for the Family PJs I wanted? Meanwhile which model of Family PJs are available for size 12 child and M mum?

User

Hi, family pj usually not on ready stock due to many different sizes. However, restock are fast. Thanks

Answered
2016-09-19
shr*******
User

Is there an issue? I can't add item to cart

User

Hi,

For any interested products, please email to sales@ez-styles.com
Thanks

Answered
2016-01-30
cyn*******
User

Hi ,would like to know when can I receive if I order today?Looking at family pyjamas. Tks.

User

as stated some items no stock. for family pj can only send out after 15 Feb

Answered
2016-01-19
neo*******
User

Hi,

My cart number is 100053221 (order no 160514344). It was indicated that the item was shipped on 12 Jan. I thought it should be faster using Qexpress since it is more expensive than normal mail. However, I have not received till now. Appreciate if you cld advise when will I be able to receive.

Many thanks

Best regards
Jess

User

hi u will receive today or tomorrow. thanks

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