Eight & Crate
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EIGHT & CRATE🇸🇬👙Free Delivery👙 Swimsuit New Arrival Swim Wear Rashguard Korean design

See all EIGHT & CRATE items

Customer who recommended this item
70
Customer Satisfaction Score
90%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(94892649)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description 2018 SWIMSUIT update
00000 00000
BOOKMARK 1 2 3 4 5 6 7

Photo Review (24)

Customer Review (70)

Customer Review board
Rating Feedback Date Written by
Netural Oct 16, 2018 ang***
Highly Recommend Oct 15, 2018 sam***
Highly Recommend Oct 13, 2018 kri***
Highly Recommend Oct 04, 2018 Che***
Highly Recommend Sep 19, 2018 zza***
Highly Recommend Sep 18, 2018 dea***
Netural Sep 17, 2018 Fcb***
Highly Recommend Sep 17, 2018 jam***
Recommend Sep 15, 2018 jan***
Highly Recommend Sep 13, 2018 pas***

Item Q&A(17)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    Question
    jei******* 2018-09-11
    Answer
    Private Enquiry
    Eight & Crate 2018-09-13
  • Answered
    Question
    jac******* 2018-08-20
    Answer
    Private Enquiry
    Eight & Crate 2018-08-21
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    jac******* 2018-08-08
    Answer
    ok, but pls come in during 1-5pm (monday to fri)
    sat 10-12 noon
    Eight & Crate 2018-08-08
  • Answered
    Question
    lin******* 2018-08-06
    Question
    i am 158cm; 48kg but i have big hips. which size do u recommend?
    Answer
    Dear Customer,

    yes, is ready stock, and you are able to select size from the drop down list..
    Size M or L will be suitable for you, any way, you may consider the pick up option and can direct exchange upon collection, Thanks
    Eight & Crate 2018-08-06
  • Answered
    Question
    ade******* 2018-07-09
    Answer
    Dear Customer,

    XL may be alright for u, u may choose for stock pick up and can do the change upon collection if size is not right for u..
    Eight & Crate 2018-07-11
    Question
    Do u have the size measurement chart D3301? Any actual pic or more pic of the swimwear? Cos there is no measurement chart and pic in your page thanks
    Answer
    Just updated and insert the missed out chart for SD3301, you can check it on the content now, thanks
  • Answered
    Question
    eve******* 2018-03-22
    Answer
    Private Enquiry
    Eight & Crate 2018-03-22
  • Answered
    Question
    ste******* 2017-07-27
    Answer
    Dear Customer,

    Restock of 6640 yellow will not be so soon.. no iformation on when to restock yet.. : (
    Eight & Crate 2017-07-27
  • Answered
    Question
    dev******* 2017-04-04
    Answer
    pls see attached

    and

    2nd photo

    see here

    Hi, it seen like can only attached 1 photot in this system, can i have your contact no. ?

    2nd photo
    Eight & Crate 2017-04-05
    Question
    Hi, sorry for late reply. My number 92339479. Do you mind also measuring the width of the panty, waist and the bottom. Sorry ar. I am in between size S and M now. I bought another set of the tankini before but it was too tight. I love this set and hope it fits well. Don't wish to waste $ again
    Answer
    pls refer to our phone message .. : )
Ask Question
Address
WCEGA TOWER 21 BUKIT BATOK CRESCENT 02-75
Available during
MON~FRI : 2pm ~ 5pm Sat, Sun & Public Holiday day: off

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Policy & Notice
How to Return/Exchange