Hi there, we always prioritize giving complete satisfaction to all our customers and make sure that the orders reach them within the specified time. For this time, we regret to inform you that your item will be delayed than originally estimated at the time of your order due to overwhelming response for the promotion.
We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such delays in shipping products will not occur in future. To ensure that this crisis does not take place again, we have taken all precautionary steps.
Once again we apologise for all the trouble caused. We would appreciate your support and understanding on this matter.
Let me know if there’s anything we can assist you with.
Thank you and we look forward to your continued support