SHICARA - Beauty Outlet
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POWER MINISHOP RATE 90%
19.90

BOTANISTJapan Best Selling Haircare! Botanist Smooth / Botanist Moist Shampoo and Treatment.

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Group Buy Pricehelp
$48.00 $19.90
Deal is ON!100%
Purchased208 Purchased
Time left

Customer who recommended this item
331
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Store Pickup Seller Feb 14, 2018
Qxpress Shipping - Change of Address / Failed Delivery Seller Jan 05, 2016
Manufacturer/
Place of origin
Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Japan Best Selling Haircare! Botanist Smooth / Botanist Moist Shampoo and Conditioner.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (123)

Customer Review (297)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 14, 2018 rub***
Highly Recommend Nov 14, 2018 sup***
Highly Recommend Nov 09, 2018 las***
Highly Recommend Nov 09, 2018 soh***
Recommend Oct 28, 2018 gir***
Highly Recommend Oct 26, 2018 teo***
Recommend Oct 25, 2018 hui***
Highly Recommend Oct 24, 2018 jer***
Highly Recommend Oct 23, 2018 lim***
Highly Recommend Oct 23, 2018 yun***

Item Q&A(34)

Status
Question & Answer
  • Notice

    Store Pickup

    Store Pickup location: 40 EMERALD HILL ROAD , S(229316)

    Collection Timing: Between 11am-6pm on weekdays, excluding weekends & PH.

    Please inform prior to collection.

    Email: enquiry@shicara.com
    Call / SMS / Whatsapp: 9006 1210
    SHICARA - Beauty Outlet
  • Notice

    Qxpress Shipping - Change of Address / Failed Delivery

    Once item is picked up by Qxpress, tracking code will be generated and buyers can view the tracking status from their order. If there is a failed delivery, Qxpress will make a second delivery attempt. To change address or request for redelivery, please call Qxpress at 6434 8400 or email to info@qxpress.sg and quote the tracking no.
    SHICARA - Beauty Outlet
  • Answered
    Question
    ade******* 2018-11-12
    Answer
    Hi, it's due to the high traffic occur during 11/11 period. Unfortuantely this is something that is out of our control. Thanks
    SHICARA - Beauty Outlet 2018-11-12
  • Answered
    Question
    mim******* 2018-11-04
    Answer
    Moist Treatmeent: Water, Cetyl Alcohol, Glycerin, Behentrimonium Chloride, Oleyl Oleate, Dimethicone, Phenoxyethanol, Fragrance, Isopropyl Alcohol, Macadamia Integrifolia Seed Oil, Hydroxypropyl Arginine Lauryl/Myristyl Ether Hcl, Cetearyl Alcohol, Alcohol, Butylphenyl Methylpropional, Benzyl Salicylate, Limonene, Aminopropyl Dimethicone, Benzyl Benzoate, Linalool, Malic Acid, Citronellol, PEG-30 Phytosterol, Arginine, Phytic Acid, Behentrimonium Methosulfate, C10-40, Isoalkylamidopropylethyldimonium Ethosulfate, Silver Oxide, PPG-4-Ceteth-20, Butylene Glycol, Sodium Dilauramidoglutamide Lysine, Dipropylene Glycol, Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid, Ceramide NG, Hydrolyzed Collagen.



    Moist Shampoo: Water, Cocamidopropyl Betaine, Sodium Methyl Cocoyl Taurate, Glycerin, Sodium Laureth-4 Carboxylate, Cocamide MEA, Phenoxyethanol, Fragrance, Polyquaternium-10, Disodium EDTA, Malic Acid, Decyl, Glucoside, Lauramidopropyl Betaine, Sodium Lauroyl Sarcosinate, Arginine, PEG-30 Phytosterol, Sodium Cocoyl Glutamate, Ceteareth-60, Myristyl Glycol, Phytic Acid, Alcohol, Silver Oxide, Dipotassium, Glycyrrhizate, PPG-4-Ceteth-20, Butylene Glycol Dipropylene Glycol, Hydrolyzed Hyaluronic Acid, Ceramide NG, Hydrolyzed Collagen, Saccharum Officinarum (Sugar Cane) Extract, Benzyl Benzoate, Hexyl Cinnamal, Butylphenyl Methylpropional, Limonene, Linalool.
    (Nov 05, 2018 18:59)

    Scalp Shampoo

    Water, cetyl alcohol, macadamia nut oil, shea butter, hyaluronic acid Na, hydrolyzed keratin (wool), rosemary leaf water, sesame seed oil, sesame oil, sesame oil, Glycyrrhizic acid 2K, horsetail extract, hop extract, red pine spruce extract, lemon fruit extract, rosemary extract, clara root extract, Sennichu rhizome extract, apricot seed extract, Kawara yoyogi flower extract, peony root extract, ethanol, BG, methyl isothi Azolinone, methylchloroisothiazolinone, fragrance

    (Nov 05, 2018 19:01)
    SHICARA - Beauty Outlet 2018-11-05
  • Answered
    Question
    edk******* 2018-10-27
    Answer
    Hi, you can put in the memo section for Qxpress to take note. Do note that not all requests are accomodated based on our experience. You can arrange with them separately if they called you when you are not around.
    SHICARA - Beauty Outlet 2018-10-29
  • Answered
    Question
    tan******* 2018-10-18
    Answer
    Hi, it depends on the cause of your oily scalp. It can be due to dry scalp which your body produces more oil to keep scalp moisturised. You can try the new scalp shampoo from Botanist, this is targeted at dry scalp to keep scalp moisturised. Thank you.
    SHICARA - Beauty Outlet 2018-10-18
  • Answered
    Question
    6li******* 2018-10-10
    Answer
    Private Enquiry
    SHICARA - Beauty Outlet 2018-10-11
  • Answered
    Question
    cha******* 2018-10-01
    Answer
    Hi, you can come down to our premise for an exchange, provided the item is unused and in the same condition as you received it. Let us know if this is ok for you? Thank you.
    SHICARA - Beauty Outlet 2018-10-01
    Question
    Thank u, I havent collect the item yet, still with u
    Question
    Hi Seller, believe i can pick-up item any time from today? Do not receive yr E ticket voucher. So i just print out confirmation of purchase will do right?
    Answer
    Hi, as you did not opt for self collection for your intial order, there is no eticket voucher. We are accepting this exchange out of goodwill. So i believe you have recevied your item? you can bring the received tem down to our premise at 40 Emerald Hill Road on weekdays from 11am to 6pm. Please inform us via whatsapp at 90061210 when you are on the way. Just show us your order details via the qoo10 app will do. Thank you.
    Question
    Thank u Seller.
    Answer
    Welcome. Please make sure that the item is unused and in good condition. Thank you.
  • Answered
    Question
    goh******* 2018-09-17
    Answer
    Hi , you can opt for moist shampoo as we are restocking the refill pack. Thanks
    SHICARA - Beauty Outlet 2018-09-17
  • Answered
    Question
    fan******* 2018-08-25
    Answer
    Hi, sure you can collect this week. Just show us the order on your app. You have received the whatsapp message from us correct?
    SHICARA - Beauty Outlet 2018-08-27
    Question
    Hi, thank you for accomodating! Can i collect on wednesday?
    Also, i did not receive any whatsapp message from you.
    Thanks!
    Answer
    Hi Claudia, msg was sent out to your whatsapp on 13 Aug 1243pm. Do come by on Wednesday for collection. Thankyou!
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Policy & Notice
How to Return/Exchange