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Brand New Original Samsung Galaxy Tab S4 Book Cover Keyboard. Local SG Stock and warranty !!
196.18

Brand New Original Samsung Galaxy Tab S4 Book Cover Keyboard. Local SG Stock and warranty !!

  • Q-Price
    S$196.18
  • Benefits
    Payment Benefit
    0% Interest Instalment Plan
  • Shipping From
    Singapore
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    Shipping RateOverseas

    Qprime - S$6.99

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Manufacturer/
Place of origin
Samsung Condition New Product
Shipping From From Overseas (Singapore)
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Brief Description Brand New Original Samsung Galaxy Tab S4 Book Cover Keyboard. Local SG Stock and warranty !!.
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Item Q&A(1)

Status
Question & Answer
  • Answered
    Question
    was******* 2015-03-20
    Answer
    Brand is Hylin. Item is imported from USA. Like all products, made in china. Thank you.
    e-products 2015-03-20
    Question
    Do you have the actual photo of the agility ladder? I only saw the ladder by the brand SLKZ on this page.

    Thank You!
    Answer
    That is the brand. Hylin-SLKZ.. It is by Hylin sports. Very sorry. No other pictures.
    Question
    Hi,

    ok! I've placed an order for the longer version of it!
    Thanks!
    Answer
    Noted. Order will be sent to warehouse for processing on Monday. Weekend office is closed. Thank you.
    Question
    Hi,

    I've received the product and it is not the item that I expected.

    The brand is Kylin Sport, by Nantong Kylin Sporting Industrial Co.ltd. The company is based in China. I was expecting the product to be produced by SLKZ, which wasn't in this case. You have mentioned to me that it is produced by HYLIN-SLKZ, which is false information to me.

    As such, I've filed for a return claim. Please kindly follow up to it.
    In fact, I do note your return mailing address and would like to physically return it if possible to avoid the postage charges.

    Thank You.
    Answer
    The item, as mentioned, is Imported from USA as we import other items from our supplier in the USA. It is however, as mentioned, made in China/Hong Kong.

    We cannot refund however what we can do is allow you to exchange for any other product(s) from our store. It can be multiple items to add up to the amount you paid for this ladder. If it exceeds the amount by not too much, we will not charge you extra.

    Our store policy is as stated under shop info . Link is provided below :

    http://www.qoo10.sg/shop-info/e-products?global_yn=N

    Goods sold are not returnable.

    Please email our admin at e.products2001@gmail.com and she will assist you further. Thank you for your kind understanding.
    Question
    Hi,

    You assured me that the agility ladder is produced by a company brand name Hylin-SLKZ, which does not exist. The actually product turned out to be produced by a company from China named Kylin Sport. The actual product delivered does not match the information provided by you. The label on the product is Kylin Sport , not Hylin or SLKZ. This is clearly a mismatch of information and I did not receive the good I thought I will be purchasing. I believed I have been misled into purchasing the agility ladder that is produced by SLKZ, after receiving your assurance previously.

    I will be raising this up to the q100 resolution center for follow up.
    I do not wish to have any exchange for this product other than a refund as I do not require any other items form your shop.

    Thank you.
    Answer
    We will respond accordingly. Our store policy is very clear. Thank you.
    Question
    Sure. Will await your reply. I have emailed the email as stated by you previously.
    Misled me into making the purchase for a agility ladder that is not by SLKZ.
    Answer
    If you need assistance with your item, please kindly email our customer service admin at e.products2001@gmail.com and she will gladly assist you. Please do not forget to state (1) your qoo10 order number, (2) what you ordered. Thank you very much..
    Question
    Hi,

    Case resolved.

    Thanks
    Answer
    Cool ! Thanks for the update.
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