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[CNY SPECIAL] [MIX AND MATCH] BRANDS Essence of Chicken (Cordyceps/Tangkwei/American Gin
67 items sold
63.30

BRANDS[CNY SPECIAL] [MIX AND MATCH] BRANDS Essence of Chicken (Cordyceps/Tangkwei/American Gin

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Customer who recommended this item
991
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Delivery Related Enquiries Seller Oct 17, 2018
Change Order Information Seller Oct 17, 2018
Return and Exchange Policy Seller Aug 16, 2016
Manufacturer/
Place of origin
Brands / Malaysia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(1800 732 4748 / customercare_sg@brands-suntory.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description BRANDS HERBAL RANGE
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (668)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 18, 2019 jac*** (SG SG)
Highly Recommend Feb 14, 2019 ver*** (SG SG)
Highly Recommend Feb 13, 2019 eli*** (SG SG)
Netural Feb 12, 2019 kit*** (SG SG)
Highly Recommend Feb 02, 2019 yeo*** (SG SG)
Highly Recommend Jan 30, 2019 kho*** (SG SG)
Recommend Jan 30, 2019 ala*** (SG SG)
Highly Recommend Jan 26, 2019 jan*** (SG SG)
Highly Recommend Jan 25, 2019 fre*** (SG SG)
Highly Recommend Jan 25, 2019 ody*** (SG SG)

Item Q&A(104)

Status
Question & Answer
  • Notice

    Delivery Related Enquiries

    Dear Customers,

    With regards to enquiry for delivery (delivery timing, tracking of parcel), kindly contact Qexpress at Tel: 66619100 directly with your tracking number.

    Delivery of goods will be made within 3 to 5 working days.

    During peak period, we seek for your understanding that delivery may take slightly longer.

    Thank you!
    BRANDS Official Store
  • Notice

    Change Order Information

    Dear Customers,

    For all information changes on orders, customers will need to cancel and reorder. We are UNABLE to make any changes on our end.

    Changes include:
    1. Change of Delivery Address
    2. Change of Items - Quantity/Type
    3. If customer did not select the free gift - request to add in, we are unable to do so as well

    We seek for your kind understanding.

    Thank you!

    BRANDS Official Store
  • Notice

    Return and Exchange Policy

    Dear Customers,

    By purchasing from BRAND'S, you accept and agree to be bounded by and comply to our policies.

    We do not accept the following refund cases:
    1. The item has been received over 7 days
    2. If items are open, used or damaged
    3. Sending the items without prior contact to BRAND'S Suntory Asia

    If you wish to be refunded or return an item, you may contact us at customercare@brands-suntory.com or 1800 732 4748. Our return address is at 18 Cross Street #12-01/08 China Square Central Singapore 048423

    How to submit return or exchange from the buyer's end? -
    Log into your account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We'll assess the claim issue with the provided picture and inform on the progress.
    BRANDS Official Store
  • Answered
    Question
    wor******* 2019-02-08
    Answer
    Hi, thank you for your feedback.
    BRANDS Official Store 2019-02-08
  • Answered
    Question
    max******* 2019-02-05
    Answer
    Private Enquiry
    BRANDS Official Store 2019-02-07
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    may******* 2019-01-28
    Answer
    Private Enquiry
    BRANDS Official Store 2019-01-29
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    jus******* 2019-01-27
    Answer
    Hi,

    The expiry for the products are as below:
    BRANDS Essence of Chicken with Cordyceps 6+1 – Nov 2021
    BRANDS Essence of Chicken with Tang Kwei 6+1 – Sep 2021
    BRANDS Essence of Chicken with Ginseng 6+1 – Aug 2021

    Thanks!
    BRANDS Official Store 2019-01-28
  • Answered
    Question
    ham******* 2019-01-26
    Answer
    Hi,

    The expiry for the products are as below:
    BRANDS Essence of Chicken with Cordyceps 6+1 – Nov 2021
    BRANDS Essence of Chicken with Tang Kwei 6+1 – Sep 2021
    BRANDS Essence of Chicken with Ginseng 6+1 – Aug 2021

    Thanks!
    BRANDS Official Store 2019-01-28
  • Answered
    Question
    kym******* 2018-11-24
    Answer
    Dear Customer, this is for 68ml bottles. Thanks!
    BRANDS Official Store 2018-11-24
  • Unanswered
    Question
    gpc******* 2018-11-09
  • Answered
    Question
    gpc******* 2018-11-02
    Answer
    Dear Customer,

    Thank you for the note.
    We have since responded to you via email and will be closing this thread.
    Have a good day.
    BRANDS Official Store 2018-11-02
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Address
CHINA SQUARE CENTRAL 18 CROSS STREET #12-01/08

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