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[WELLNESS BUNDLE] BRAND’S Essence of Chicken with American Ginseng + BRAND’S Ginseng Birds Nest
128.4

BRANDS[WELLNESS BUNDLE] BRAND’S Essence of Chicken with American Ginseng + BRAND’S Ginseng Birds Nest

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Customer who recommended this item
21
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Related Enquiries Seller Oct 17, 2018
Change Order Information Seller Oct 17, 2018
Return and Exchange Policy Seller Aug 16, 2016
Manufacturer/
Place of origin
Thailand Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(1800 732 4748 / customercare@cerebos.com.sg)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description BRANDS Bird Nest with Rock Sugar, SKIN RADIANCE, CLEANSE LUNGS, REGULATES RESPIRATORY SYSTEM
BOOKMARK 1 2 3 4 5 6 7

Photo Review (9)

Customer Review (17)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 24, 2019 hon*** (SG SG)
Highly Recommend Dec 11, 2018 aiy*** (SG SG)
Highly Recommend Nov 06, 2018 ire*** (SG SG)
Highly Recommend Oct 29, 2018 aud*** (SG SG)
Highly Recommend Mar 04, 2016 ogh*** (SG SG)
Highly Recommend Feb 26, 2016 cla*** (SG SG)
Recommend Feb 18, 2016 lin*** (SG SG)
Highly Recommend Feb 12, 2016 ogh*** (SG SG)
Highly Recommend Jan 29, 2016 yew*** (SG SG)
Highly Recommend Jan 27, 2016 mwh*** (SG SG)

Item Q&A(3)

Status
Question & Answer
  • Notice

    Delivery Related Enquiries

    Dear Customers,

    With regards to enquiry for delivery (delivery timing, tracking of parcel), kindly contact Qexpress at Tel: 66619100 directly with your tracking number.

    Delivery of goods will be made within 3 to 5 working days.

    During peak period, we seek for your understanding that delivery may take slightly longer.

    Thank you!
    BRANDS Official Store
  • Notice

    Change Order Information

    Dear Customers,

    For all information changes on orders, customers will need to cancel and reorder. We are UNABLE to make any changes on our end.

    Changes include:
    1. Change of Delivery Address
    2. Change of Items - Quantity/Type
    3. If customer did not select the free gift - request to add in, we are unable to do so as well

    We seek for your kind understanding.

    Thank you!

    BRANDS Official Store
  • Notice

    Return and Exchange Policy

    Dear Customers,

    By purchasing from BRAND'S, you accept and agree to be bounded by and comply to our policies.

    We do not accept the following refund cases:
    1. The item has been received over 7 days
    2. If items are open, used or damaged
    3. Sending the items without prior contact to BRAND'S Suntory Asia

    If you wish to be refunded or return an item, you may contact us at customercare@brands-suntory.com or 1800 732 4748. Our return address is at 18 Cross Street #12-01/08 China Square Central Singapore 048423

    How to submit return or exchange from the buyer's end? -
    Log into your account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We'll assess the claim issue with the provided picture and inform on the progress.
    BRANDS Official Store
  • Answered
    Question
    lee******* 2018-11-26
    Answer
    Hi

    The expiry date is as below:

    Bird’s Nest with Ginseng – Nov 2019
    Essence of Chicken with American Ginseng – April 2020

    Thanks!
    BRANDS Official Store 2018-11-26
  • Answered
    Question
    kia******* 2018-11-10
    Answer
    Dear Customer,

    Unfortunately we are unable to do so.

    For Mix and Match of Essence of Chicken Herbal Range, you may like to purchase from this listing instead!(https://www.qoo10.sg/g/422099245)

    Thanks!
    BRANDS Official Store 2018-11-10
  • Answered
    Question
    sha******* 2016-01-12
    Answer
    Hi,

    The expiry date is Oct 2016.

    Thanks!
    BRANDS Official Store 2016-01-13
Ask Question
Address
CHINA SQUARE CENTRAL 18 CROSS STREET #12-01/08

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Policy & Notice
How to Return/Exchange