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BRAUN[ Genuine ] Braun Thermoscan 7 IRT6520 Thermometer Age Precision (Official Singapore Distributor )

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Customer who recommended this item
1720
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Refund Policy Seller Apr 14, 2019
Mutual Respect Seller Apr 14, 2019
Manufacturer/
Place of origin
Germany Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (676)

Customer Review (1,118)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 24, 2019 lee*** (SG SG)
Highly Recommend Jun 23, 2019 eve*** (SG SG)
Highly Recommend Jun 23, 2019 inf*** (SG SG)
Recommend Jun 22, 2019 van*** (SG SG)
Highly Recommend Jun 21, 2019 gra*** (SG SG)
Highly Recommend Jun 21, 2019 wat*** (SG SG)
Highly Recommend Jun 21, 2019 wei*** (SG SG)
Highly Recommend Jun 20, 2019 joe*** (SG SG)
Highly Recommend Jun 20, 2019 Dia*** (SG SG)
Highly Recommend Jun 20, 2019 viv*** (SG SG)

Item Q&A(181)

Status
Question & Answer
  • Notice

    Return & Refund Policy

    We aim to provide quality product and service for the enjoyment of your new purchases.

    Sometimes you have changed your mind or plan, please do not be afraid to tell us, we are here to help ! You can return the item within 7 days of purchase.

    Items must be returned in the original manufacturer's packaging with seal, including instruction manuals and all accessories. The item must be in re-sellable condition, which is unworn, unopened and unused.

    All refund / exchange must be done at 50 Gambas Crescent, #10-36, S757022. Please contact us to make appointment in advance.

    We reserve the right not to offer an exchange or refund if the above conditions are not met.
    Esther Store
  • Notice

    Mutual Respect

    Mutual Respect:

    Mutual respect is a very simple concept. It means that we treat others in a thoughtful and courteous way and avoid treating each other in rude and disrespectful ways.

    Our Team are committed to treating everyone with utmost respect and we expect our customers to show respect too. We thrive by being well-mannered and polite.

    However in the event that if we need to exert our rights, we shall reserved the rights to cease providing service & communications with individuals whom convey messages in demeaning or hostile manner.

    In other words, we go limp when you start misbehaving.

    Spread the love.
    Esther Store
  • Unanswered
    Question
    kai******* 2019-06-24
  • Unanswered
    Question
    mac******* 2019-06-24
  • Answered
    Question
    Jul******* 2019-06-21
    Answer
    Private Enquiry
    Esther Store 2019-06-21
  • Answered
    Question
    fio******* 2019-06-14
    Answer
    Hi Buyer, You don't have any sales history. Do you have a sale order number??
    Esther Store 2019-06-14
    Question
    126489738
    Question
    126489738
    Answer
    Hi dear, Please take a short video showing the product quality issue or any defective parts. Our product engineer will look into the matter and prepare your service. Thanks for your cooperation, Esther Store.
    Question
    You see the battery status is always empty. But when I on its showing 3bars (full) before selection of age. After selection of age, the battery status goes to empty. Once u take a reading, it sometimes randomly auto shuts within 2secs upon taking reading. Leaving us unable to see the reading. I've changed the batteries too. Still the same.
    Answer
    Dear customer, Thanks for the photo and video information. We have already forwarded to our product engineer to trouble shoot and check. He will prepare all the documents and equiptment at our customer service center for your service. Mond - Frid 9:00 am - 6:00 pm. Sat. 9:00 am - 12:00 pm. Proxima @ Gambas 50 Gambas Ave, #10-36. S757022. Thanks and have a nice day.
  • Unanswered
    Question
    Nin******* 2019-06-12
    Answer
    HI Buyer, there's no sales history, do you have a sale order number?
    Esther Store 2019-06-12
    Question
    Pls refund or send a new one
    Question
    At first the tip I put in the cap it stated can’t error now totally can’t on
    Answer
    Hi dear, Please take a short video showing the product quality issue or any defective parts. Our product engineer will look into the matter and prepare your service. Thanks for your cooperation, Esther Store.
    Question
    Can’t on at all Pls send a new one
    Answer
    Hi Buyer, this is a sound clip?
    Question
    Yes how?? When u going to mail mi a new one??
    Question
    Why no reply
    Answer
    Hi Buyer, still waiting for hte video
    Question
    I already Send the video how many time I need to send n text u
    Question
    How Long I need u need to send mi a new one
    Answer
    Hi Buyer, You sent a sound clip
    Question
    Hello seller did u click into the video watch everything ?? Pls watch not just reply saying nonsense pls
    Question
    How many time I need to send u
    Question
    Pls send mi a new one ASAP
    Question
    If u have click into the video n see through all the video u should be able to see yet u did not then keep claiming ask mi to this n that
    Answer
    Hi Buyer, still waiting for hte video
    Question
    Is a video clip how Long n how many time u need to ask
    Question
    Is video clip u requested
    Answer
    Sorry still no video. send to laurence@airbot.sg
    Question
    What no video I can view the video so many time
    Question
    What service is this
    Answer
    Dear customer, Thanks for the photo and video information. We have already forwarded to our product engineer to trouble shoot and check. He will prepare all the documents and equiptment at our customer service center for your service. Mond - Frid 9:00 am - 6:00 pm. Sat. 9:00 am - 1:00 pm. Proxima @ Gambas 50 Gambas Ave, #10-36. S757022. Thanks and have a nice day.
    Question
    I keep uploading n the video is not faulty yet u can’t read it
  • Answered
    Question
    Mae******* 2019-06-11
    Answer
    Private Enquiry
    Esther Store 2019-06-12
  • Unanswered
    Question
    car******* 2019-06-11
    Answer
    Private Enquiry
    Esther Store 2019-06-12
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
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    Private Enquiry
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    Private Enquiry
    Answer
    Private Enquiry
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    Private Enquiry
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    Private Enquiry
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    Private Enquiry
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    Private Enquiry
  • Answered
    Question
    yvo******* 2019-06-10
    Question
    Isit 100% original?
    Answer
    HI Buyer, yes authentic from Braun, it comes with 3 months local warranty
    Esther Store 2019-06-10
    Question
    Ok. Thanks. Ald done order
    Answer
    ok thanks
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Policy & Notice
How to Return/Exchange