kopiObaby Baby Kids
kopiObaby Baby Kids Join Fellow
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GOOD MINISHOP RATE 90%
8.90

★BTO SALE★ Mr Mrs Always Right Sofa/Couch Throw Cushion Cover/Pillow Case Home Decor Housewarming


Customer who recommended this item
167
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller Jun 17, 2016
Non-receipt Claim issue (Did not receive the item) Seller Jun 17, 2016
Return & Exchange Policy Seller Jun 17, 2016
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Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (60)

Customer Review (199)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 31, 2018 par***
Netural Jul 10, 2018 fuz***
Highly Recommend Jun 30, 2018 mel***
Highly Recommend Jun 29, 2018 bun***
Highly Recommend Jun 08, 2018 nor***
Recommend Apr 28, 2018 sha***
Highly Recommend Apr 03, 2018 nic***
Highly Recommend Feb 06, 2018 jez***
Highly Recommend Feb 03, 2018 ang***
Highly Recommend Feb 01, 2018 lee***

Item Q&A(42)

Status
Question & Answer
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.
    -We will assess the claim issue with the provided picture and inform on the progress.
    kopiObaby Baby Kids
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.
    -We will check over the matter from our end.
    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    kopiObaby Baby Kids
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    kopiObaby Baby Kids
  • FAQ

    SHIPPING & DELIVERY

    -Order(s) are usually dispatched within 2 working days. -All parcels are usually delivered to your mail/letter box. -SINGPOST NORMAL MAIL delivery takes about 5 working days, sometimes longer (up to 1 month) due to festive seasons. -SMARTPAC REGISTERED MAIL delivery takes about 2-3 working days, you may track and trace your parcel with the tracking number provide in the system at http://www.singpost.com or call 1605 -All tracking will be available within 2-3 working days. FOR BULKY PARCELS -In the event no one is available to receive the (bulky) parcel during the first delivery attempt to doorstep, and if the letter box is too small/full, postman will issue a Delivery Advice. -PLEASE NOTE THAT WE ARE UNABLE TO TRACK SINGPOST NORMAL MAIL DELIVERY. -CUSTOMERS ARE RECOMMENDED TO CHOOSE SMARTPAC REGISTERED MAIL DELIVERY FOR PIECE OF MIND.
    kopiObaby Baby Kids
  • FAQ

    BUY MORE SAVE MORE OPTION

    -Most of our listings have additional items that you can purchase at a discounted price. -Simply select _none should you not wish to purchase any additional items
    kopiObaby Baby Kids
  • Answered
    Question
    yro******* 2018-11-12
    Answer
    Got your order as the 3 options above, please be informed that A41 is OOS, would you liko change to other designs? Await your reply, thank you so much =)
    kopiObaby Baby Kids 2018-11-12
  • Answered
    Question
    lee******* 2018-06-21
    Answer
    Please be informed that postage takes about 3-5 working days and it’s usually letterbox delivery hence do help to clear the letterbox and look out for any delivery notice in case of unsuccessful delivery. There may be slight delay due to the recent public holiday. Thank you For your kind understanding
    kopiObaby Baby Kids 2018-06-21
  • Answered
    Question
    kat******* 2018-06-19
    Answer
    Yes about
    kopiObaby Baby Kids 2018-06-21
  • Answered
    Question
    yel******* 2018-05-13
    Answer
    Private Enquiry
    kopiObaby Baby Kids 2018-05-15
  • Answered
    Question
    shi******* 2018-04-04
    Answer
    would you like to preorder? each 10pc or..?
    kopiObaby Baby Kids 2018-04-06
  • Answered
    Question
    cec******* 2018-02-15
    Answer
    As shown
    kopiObaby Baby Kids 2018-02-21
    Question
    They look the same to me that’s why I wrote in to enquire
    Answer
    different supplier/manufacturing bathc
  • Answered
    Question
    tre******* 2018-01-23
    Question
    Private Enquiry
    Answer
    Private Enquiry
    kopiObaby Baby Kids 2018-01-24
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    pom******* 2017-11-05
    Answer
    no you may get it from IKEA
    kopiObaby Baby Kids 2017-11-06
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Policy & Notice
How to Return/Exchange