Kimberly Clark Official Store
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[Bundle Promo]Kleenex Ultra Soft Toilet Tissue 3PLY [20 rolls x 2] (Cottony Clean/Aloe Clean/Aroma)
180 items sold
19.10

Kleenex[Bundle Promo]Kleenex Ultra Soft Toilet Tissue 3PLY [20 rolls x 2] (Cottony Clean/Aloe Clean/Aroma)

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Customer who recommended this item
2588
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (2,007)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 18, 2019 joa*** (SG SG)
Highly Recommend May 17, 2019 joj*** (SG SG)
Highly Recommend May 17, 2019 ngq*** (SG SG)
Highly Recommend May 07, 2019 ein*** (SG SG)
Highly Recommend May 07, 2019 lee*** (SG SG)
Highly Recommend May 05, 2019 kel*** (SG SG)
Highly Recommend May 04, 2019 ser*** (SG SG)
Recommend May 03, 2019 sye*** (SG SG)
Highly Recommend May 02, 2019 ail*** (SG SG)
Highly Recommend May 02, 2019 jea*** (SG SG)

Item Q&A(114)

Status
Question & Answer
  • Answered
    Question
    jos******* 2019-05-07
    Answer
    Private Enquiry
    Kimberly Clark Official Store 2019-05-08
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ben******* 2019-04-10
    Answer
    Private Enquiry
    Kimberly Clark Official Store 2019-04-10
  • Answered
    Question
    pre******* 2019-03-27
    Answer
    Hi there. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days later through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP144309085. Thank you and have a great day.



    Regards,
    Endrew
    Kimberly Clark Official Store 2019-03-27
    Question
    please add the Tracking number into your Qoo10 system as i cannot see the Status of delivery using your provided link
    Answer
    Dear customer,
    We have updated the tracking number in Qoo10. Kindly check via your recent orders.


    Regards,
    Endrew
    Question
    see attached photo on my Order Numbers in Qoo10 from 292701605 to 292701610 which do Not have Delivery Status . Have you Really sent out my Orders via Qxpress?
    Question
    see attached photo on my Order Numbers in Qoo10 from 292701605 to 292701610 which do Not have Delivery Status . Have you Really sent out my Orders via Qxpress?
    Answer
    Dear Customer,
    We are very sorry for the inconvenience caused. We will check again with out logistics team and will get back to you as soon as possible. Thank you and have a nice day.

    Best Regards,
    Kumar

    Dear customer,
    Your parcel is indeed shipped to the courier. You may want to check with Qoo1o team on this matter too. Do revert if there is anything else we can assist you with.



    Regards,
    Endrew
    (Mar 29, 2019 16:16)
    Question
    YOU SHOULD INPUT THE TRACKING NUMBER INTO THE SYSTEM FOR ME TO VIEW THE STATUS OF DELIVERY , NOT QOO10 TEAM.
    I have NOT Come across a Irresponsible Seller like you in the past. KIMBERLY CLARK is the WORST SELLER I ENCOUNTERED.
    Answer
    Dear customer,
    We are afraid you have mistaken us. We have uploaded the tracking system into Qoo10 for YOUR reference. We recommended you to check with Qoo10 team if you encountered any error. Hope this clarified. Do revert if there is anything else we can assist you with.



    Regards,
    Endrew
  • Answered
    Question
    swe******* 2019-03-12
    Answer
    Hi thank you for reaching us. How can we assist you with?

    Regards,
    Endrrew
    Kimberly Clark Official Store 2019-03-12
    Question
    Not enough of quantity then what’s the purpose of having the group buy?
    Answer
    Hi there,
    Very sorry the item quota we placed for group price is fully sold out as of now. Do check our page often to get updated for upcoming promotions.



    Regards,
    Endrew

    Regards,
    Endrew
  • Answered
    Question
    yao******* 2019-03-02
    Answer
    Hi there, apologies on missing out the item. Do allow us 3-5 working days we will resend the missing item to you using courier SF Express. Kindly be prepared as they would contact beforehand to ensure smooth delivery process. Appreciate your kind patience on this matter. Thank you.



    Regards,
    Endrew
    Kimberly Clark Official Store 2019-03-04
  • Answered
    Question
    782******* 2019-03-01
    Answer
    Hi there,
    Thank you for reaching us! How can we assist you with?


    Regards,
    Endrew
    Kimberly Clark Official Store 2019-03-04
  • Answered
    Question
    lqy******* 2019-03-01
    Answer
    Private Enquiry
    Kimberly Clark Official Store 2019-03-04
  • Answered
    Question
    ver******* 2019-02-28
    Answer
    Dear Veron,

    Currently, your parcel has been picked and packed and is ready to be shipped out. We apologize for the unexpected delays. We will check with the logistics team and expedite the delivery for you. Your patience on this matter is highly appreciated. Thank you for your support.

    Regards,
    Ash
    Kimberly Clark Official Store 2019-02-28
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