To All Our Valued Customers,
We have genuine cases every month that mail was not receive (Believe Postman lost the mail during transit from post office to post office or drop to wrong letterbox such as neighbour's letterbox due to fast finger etc).
We STRONGLY RECOMMEND AND ENCOURAGE all our customers to select registered shipping option (eg. Qxpress, TAQBIN, Singpost Registered Mail) to ensure safe and timely delivery of your orders. Normal Mail may be an affordable shipping option, however you will be exposed to the risk of damaged/lost orders. Normal Mail DOES NOT have any tracking number, thus Singpost will not be responsible and will not be able to track your orders.