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POWER MINISHOP RATE 90%
6.0

*BUY 2 FREE 1 GIFT*Travel 3D Luggage Protector Cover|Elastic Suitcase Bag Cover**MANY DESIGN**

Group Buy Pricehelp
US$37.20 US$6.00
Deal is ON!100%
Purchased474 Purchased
Time left

Customer who recommended this item
2001
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(shopsmart2012@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Customer Review (1,669)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 19, 2019 qia*** (SG SG)
Highly Recommend Feb 15, 2019 dkh*** (SG SG)
Recommend Feb 13, 2019 aco*** (SG SG)
Highly Recommend Feb 07, 2019 fio*** (SG SG)
Recommend Feb 04, 2019 cyn*** (SG SG)
Highly Recommend Feb 03, 2019 nor*** (SG SG)
Highly Recommend Feb 02, 2019 joa*** (SG SG)
Highly Recommend Feb 02, 2019 han*** (SG SG)
Highly Recommend Feb 02, 2019 vin*** (SG SG)
Highly Recommend Jan 29, 2019 ya-*** (SG SG)

Item Q&A(65)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    Shop Smart
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shop Smart
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    Shop Smart
  • Notice

    Refund Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
    Shop Smart
  • Notice

    Shipping & Delivery

    Delivery options
    1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox.
    2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Friday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html
    Qxpress Tel. No.: 6661-9100
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    Shop Smart
  • Notice

    Why choose ShopSmart?

    1) We offer value-for-money deals. Feel free to compare prices.
    2) We ship your item fast. Same-day to next-day shipping.
    3) We have ready stock in Singapore.
    4) Bulk orders available. Pls email to enquire.
    5) We provide fast turnaround for returned and exchanged items.
    6) We accept self-collection of items at our Office, pls email to enquire.
    7) We accept direct exchanges of defective items at our Office, pls email for more details.
    8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping.
    9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more!
    10) We have no purchase limit qty (as long as stock is available)

    Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!
    Shop Smart
  • FAQ

    Why choose ShopSmart?

    1) We offer value-for-money deals. Feel free to compare prices. 2) We ship your item fast. Same-day to next-day shipping. 3) We have ready stock in Singapore. 4) Bulk orders available. Pls email to enquire. 5) We provide fast turnaround for returned and exchanged items. 6) We accept self-collection of items at our Office, pls email to enquire. 7) We accept direct exchanges of defective items at our Office, pls email for more details. 8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping. 9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more! 10) We have no purchase limit qty (as long as stock is available) Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!
    Shop Smart
  • FAQ

    Shipping & Delivery

    Delivery options 1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. 2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html Qxpress Tel. No.: 6661-9100 Qxpress Email: info@qxpress.sg Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    Shop Smart
  • Unanswered
    Question
    she******* 2019-02-19
  • Unanswered
    Question
    zub******* 2019-02-18
  • Answered
    Question
    lin******* 2019-02-08
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Shop Smart 2019-02-10
  • Answered
    Question
    may******* 2018-12-13
    Answer
    Private Enquiry
    Shop Smart 2018-12-14
  • Answered
    Question
    joa******* 2018-11-28
    Answer
    Hi,

    Your item has already been shipped and is still on delivery by SingPost. Please allow more time as you opted for free Singpost normal mail (non-registered mail i.e. no tracking number). We have no control over SingPost normal mail delivery. For faster delivery, we advise to order by Qxpress Courier next time. Thank you for your kind understanding!

    Regards,
    ShopSmart
    Shop Smart 2018-11-28
  • Answered
    Question
    jer******* 2018-11-24
    Answer
    Private Enquiry
    Shop Smart 2018-11-25
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    cze******* 2018-11-19
    Answer
    Private Enquiry
    Shop Smart 2018-11-20
  • Answered
    Question
    poh******* 2018-11-19
    Answer
    Hi,

    If you choose qxpress delivery, you can receive on tomorrow or after tomorrow. By singpost normal is without control. Sometime can upto 3weeks. Thanks!

    Regards,
    ShopSmart
    Shop Smart 2018-11-19
    Question
    OK, thanks.
    Answer
    You are welcome.Thanks!

    Regards,
    ShopSmart
    Question
    Hi,

    I've placed my order. Chose qexpress delivery, hope to receive by Thur, coz flying off on Friday. This.
    Answer
    Hi,
    Ok, Will ship out asap.Thanks!

    Regards,
    ShopSmart
    Question
    Thanks
    Answer
    You are welcome.Thanks!

    Regards,
    ShopSmart
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Policy & Notice
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