The Honey Store
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★ Buy 2 Free Shipping ★ Sweet Nature/ SuperFarm 9 Types Honey 500G PROMO!
345 items sold
11.28

Sweet Nature★ Buy 2 Free Shipping ★ Sweet Nature/ SuperFarm 9 Types Honey 500G PROMO!

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Customer who recommended this item
428 (Based on 447 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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  • $11.28
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Notice

Subject Register Date
Return/Exchange Policy Seller 2016-05-09
Manufacturer/
Place of origin
Nature Nutrition / Australia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Premium-Grade Multifloral Honey from Western Australia, this honey is time tested favourite of the locals. SuperFarm proudly brings this delightful honey with a host of health benefits to you.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (243)

Customer Review (447)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 21, 2018 war***
Highly Recommend Jul 21, 2018 war***
Highly Recommend Jul 21, 2018 war***
Highly Recommend Jul 21, 2018 war***
Highly Recommend Jul 21, 2018 war***
Highly Recommend Jul 21, 2018 war***
Highly Recommend Jul 21, 2018 rub***
Recommend Jul 19, 2018 bla***
Highly Recommend Jul 18, 2018 Can***
Highly Recommend Jul 17, 2018 Fmo***

Item Q&A(14)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims
    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer end

    5. How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    The Honey Store
  • Answered
    Question
    ker******* 2018-07-04
    Answer
    Hi there,

    Thank you for your interest!
    I have added in kid's honey into this listing again.

    Hope this helps.
    The Honey Store 2018-07-05
  • Answered
    Question
    hea******* 2018-05-28
    Answer
    Hello,

    We do have plenty of stocks available.
    There must have been a glitch in the system, I have since corrected it.
    Feel free to place your order now.

    Thank you for your interest!
    The Honey Store 2018-05-28
  • Answered
    Question
    loc******* 2017-12-01
    Answer
    Hi,

    My apologies for this, it must have been damaged during shipping.
    Please do send me images for the cracked honey and I will send out replacements to you. However, there is a chance they will not arrive tomorrow though.
    So sorry for this once again.
    The Honey Store 2017-12-01
    Question
    here's the picture. appreciate your speedy reply. thanks
    Answer
    Hi,

    Yes it seems from the picture that the condition of the honey received is unacceptable, my apologies for that.
    I will allow a refund, kindly file a return request and I will accept it.
    Question
    hi, how should I file one?
    Answer
    Hi there,

    Go to My qoo10 , click on the order number, click on the cancel/refund tab, select the order, then click on return.
  • Answered
    Question
    lem******* 2017-11-23
    Answer
    Hi there,
    Current batch for the xmas box honey expires in june 2021.
    Hope this helps.
    The Honey Store 2017-11-23
  • Answered
    Question
    bob******* 2017-11-14
    Answer
    Hi,
    Please do check with qoo10 to have the shipping refunded to you.
    I will confirm with them to refund the shipping.
    The Honey Store 2017-11-16
  • Answered
    Question
    cla******* 2017-11-14
    Answer
    Hi there,
    Thank you for your interest.
    There are creamed honey listed here, creamed clover, creamed honey for kids and the wildflower lemon. They are not raw and they have undergone a creaming process however the creaming process does not expose them to high temperatures or cause the loss of its nutrients.
    Hope this helps.
    The Honey Store 2017-11-14
  • Answered
    Question
    lee******* 2017-11-11
    Answer
    Hi Stanley,
    Thank you so much for your support.
    I have arranged for your order to be shipped directly by us.
    Please let me know when it is good time to deliver it.
    To answer your enquiry, our current batch only of Superfarm honey only expires in June 2021, guaranteed to be fresh.
    The Honey Store 2017-11-13
  • Answered
    Question
    ell******* 2017-09-13
    Answer
    Hi there,
    Thanks for your interest, the current batch expires in June 2021.

    Hope this helps
    The Honey Store 2017-09-13
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Address
3021 UBI AVENUE 2

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Policy & Notice
How to Return/Exchange