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【BUY 3 GET 1 FREE】 26/38 PCS 10th /13th Gen Vince Klein Healthy Underwear / Magnetic Brief for Men
38 items sold
4.80

【BUY 3 GET 1 FREE】 26/38 PCS 10th /13th Gen Vince Klein Healthy Underwear / Magnetic Brief for Men


Customer who recommended this item
806 (Based on 908 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Notification to Buyers Qoo10 customer center 2015-05-13
Return Exchange Policy (2) Seller 2016-05-04
Return Exchange Policy (1) Seller 2016-05-04
more
Manufacturer/
Place of origin
Oversea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Vince Klein Healthy Underwear / Magnetic Brief for Men
BOOKMARK 1 2 3 4 5 6 7

Photo Review (314)

Customer Review (908)

Customer Review board
Rating Feedback Date Written by
Not Recommend Jun 21, 2018 eun***
Netural Jun 16, 2018 hsp***
Highly Recommend Jun 13, 2018 sky***
Highly Recommend Jun 08, 2018 che***
Highly Recommend May 29, 2018 wee***
Highly Recommend May 25, 2018 ail***
Highly Recommend May 22, 2018 HOO***
Netural May 17, 2018 sur***
Netural May 17, 2018 hij***
Recommend May 09, 2018 hij***

Item Q&A(57)

Status
Question & Answer
  • Notice

    Notification to Buyers

    Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.
    Qoo10 customer center
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    myfashionstory.com
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    myfashionstory.com
  • Notice

    Shipping & Delivery

    Delivery options
    1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
    2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Friday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
    Qxpress Tel. No.: +65-6434-8400
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    myfashionstory.com
  • Notice

    Refund Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
    myfashionstory.com
  • Notice

    Exchange Policy


    Dear Customers ,

    1)Please check all items purchased from us upon receiving.

    2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

    3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

    4)Exchange items must be mailed to address stated at the back of our envelope.

    5)Buyer will pay for all additional shipping costs.

    6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

    7)Free Gifts from our promotion are not entitled to any Warranty.

    myfashionstory.com
  • FAQ

    Can I put what I want in the memo?

    We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.
    myfashionstory.com
  • FAQ

    Why my normal mail package has not arrived?

    Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402
    myfashionstory.com
  • FAQ

    Ops! I made a mistake in my order! I want to change the size/color/shipping address/qty (or whatever!) . What should I do?

    When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out). The following policy is introduced by Qoo10 that sellers are : - not allowed to change shipping address of customers - are only allowed to ship exactly what is being ordered in the system. Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.
    myfashionstory.com
  • Answered
    Question
    sha******* 2018-05-23
    Answer
    Hi, supplier changed the name, item and quailty is correct. hence no worries. thanks
    myfashionstory.com 2018-05-24
    Question
    supplier change name? what proof can you show this? then how come got 1 buyer post feedback on 22nd may, the underwear he/she received is vinceklein. no, i want the correct spelling one, if not i will apply for refund.
    Answer
    Hi, all is the same name. thanks
    Question
    you dont just brush off me with such answers. either you change the items for me, if not i want refund, now i will write to qoo10 on this
    Question
    btw, all those feedbacks from other buyers, i have aldy save it as proof. i can simply email to qoo10 in-order for me to apply for refund
    Answer
    ok all current stocks are the same, if you cant accept it pls mai it back. thanks
    Question
    now is your fault, why should i mail it back to you on my own expenses.
    Answer
    Hi, we will refund you $1.70 for the normal postage fee. thanks
  • Answered
    Question
    Alv******* 2018-02-13
    Answer
    Hi can you take photos to show us the defects? thanks
    myfashionstory.com 2018-02-17
  • Answered
    Question
    vdo******* 2018-01-20
    Answer
    any three
    myfashionstory.com 2018-01-20
  • Answered
    Question
    miy******* 2018-01-08
    Answer
    which model?
    myfashionstory.com 2018-01-09
    Question
    attached pic
    Answer
    for 1 pc. buy 3 free 1. thanks
  • Answered
    Question
    tlt******* 2017-10-03
    Answer
    sorry wat you mean? thanks
    myfashionstory.com 2017-10-03
    Question
    is gen 8 or gen 10 or gen 11 or gen 13 material using modal? thanks.
    Answer
    all the same, just that diff gen got more..
    Question
    noted, thank you.
    Answer
    cheers ;)
  • Answered
    Question
    tan******* 2017-08-20
    Answer
    Hi, biggest. thanks
    myfashionstory.com 2017-08-22
  • Answered
    Question
    nic******* 2017-07-18
    Answer
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 20, 2017 01:14)
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 21, 2017 00:27)
    myfashionstory.com 2017-07-19
    Question
    I am asking, if my place an order for generation 11, L size, select the 1 Quantity, chose the buy 1 free 3, will I get a total of 4pcs of the same size?!
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 20, 2017 01:14)
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 21, 2017 00:27)
    Question
    Not enough stock for me to place my order
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 20, 2017 01:14)
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 21, 2017 00:27)
    Answer
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 21, 2017 00:27)
    Question
    Never mind, u seems don't understand what I am asking about. Haiz.
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 21, 2017 00:27)
    Answer
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)

    sorry no. thanks
    (Jul 23, 2017 00:01)
  • Answered
    Question
    muh******* 2017-07-16
    Answer
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 19, 2017 01:11)
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 20, 2017 01:14)
    Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
    (Jul 21, 2017 00:27)

    sorry supplier have not send over yet, we gauge another 2wks. thanks
    (Jul 23, 2017 01:14)
    myfashionstory.com 2017-07-17
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