myfashionstory.com
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【BUY 3 GET 1 FREE】 26/38 PCS 10th /13th Gen Vince Klein Healthy Underwear / Magnetic Brief for Men
27 items sold
3.80

【BUY 3 GET 1 FREE】 26/38 PCS 10th /13th Gen Vince Klein Healthy Underwear / Magnetic Brief for Men


Customer who recommended this item
832
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Notification to Buyers Qoo10 customer center May 13, 2015
Return Exchange Policy (2) Seller May 04, 2016
Return Exchange Policy (1) Seller May 04, 2016
more
Manufacturer/
Place of origin
Oversea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Vince Klein Healthy Underwear / Magnetic Brief for Men
BOOKMARK 1 2 3 4 5 6 7

Photo Review (332)

Customer Review (919)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 11, 2018 n_j***
Recommend Aug 03, 2018 tai***
Highly Recommend Aug 01, 2018 kar***
Highly Recommend Jul 31, 2018 haf***
Recommend Jul 28, 2018 rty***
Highly Recommend Jul 13, 2018 lee***
Highly Recommend Jul 05, 2018 hai***
Highly Recommend Jul 04, 2018 yet***
Highly Recommend Jul 01, 2018 jac***
Highly Recommend Jun 29, 2018 rot***

Item Q&A(62)

Status
Question & Answer
  • Notice

    Notification to Buyers

    Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.
    Qoo10 customer center
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    myfashionstory.com
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    myfashionstory.com
  • Notice

    Shipping & Delivery

    Delivery options
    1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
    2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

    Regarding Delivery by Qxpress (Monday - Friday)
    You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
    Qxpress Tel. No.: +65-6434-8400
    Qxpress Email: info@qxpress.sg
    Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
    myfashionstory.com
  • Notice

    Refund Policy

    All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
    myfashionstory.com
  • Notice

    Exchange Policy


    Dear Customers ,

    1)Please check all items purchased from us upon receiving.

    2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

    3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

    4)Exchange items must be mailed to address stated at the back of our envelope.

    5)Buyer will pay for all additional shipping costs.

    6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

    7)Free Gifts from our promotion are not entitled to any Warranty.

    myfashionstory.com
  • Answered
    Question
    vit******* 2018-09-15
    Question
    What will be the appropriate size for waist line 40 inches?
    Answer
    no of magnets. diff avail in listing XXXXXL
    myfashionstory.com 2018-09-16
  • Answered
    Question
    aha******* 2018-09-09
    Answer
    sorry do you mind to take 13th gen instead? thanks
    myfashionstory.com 2018-09-09
  • Answered
    Question
    edl******* 2018-08-01
    Answer
    Hi,

    Thanks for your message.

    In many cases normal mail can stretch up to 20 working days which is beyond our control.

    Please wait until end of next week.

    Thank you.
    myfashionstory.com 2018-08-01
  • Answered
    Question
    tai******* 2018-07-21
    Answer
    Dear buyers,
    We will be on vacation from 12th July 2018 (Thuri) - 23th July 2018 (Mon). During this period of time, orders will only be process and post out on 24th July 2018 (Tue). We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)
    myfashionstory.com 2018-07-21
  • Answered
    Question
    aha******* 2018-07-19
    Answer
    Dear buyers,
    We will be on vacation from 12th July 2018 (Thuri) - 23th July 2018 (Mon). During this period of time, orders will only be process and post out on 24th July 2018 (Tue). We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)
    myfashionstory.com 2018-07-19
    Question
    Hello seller... I want 4pc 2XL (Plus 1 FOC).. But not enough stock u have... Will there be a restock?
    Answer


    Dear buyers,
    We will be on vacation from 13th July 2018 (Thuri) - 24th July 2018 (Mon). During this period of time, orders will only be process and post out on 25th July 2018 (Tue). We will response to all inquiries as soon as possible. We thank you for your understanding and support always. :)

  • Answered
    Question
    sha******* 2018-05-23
    Answer
    Hi, supplier changed the name, item and quailty is correct. hence no worries. thanks
    myfashionstory.com 2018-05-24
    Question
    supplier change name? what proof can you show this? then how come got 1 buyer post feedback on 22nd may, the underwear he/she received is vinceklein. no, i want the correct spelling one, if not i will apply for refund.
    Answer
    Hi, all is the same name. thanks
    Question
    you dont just brush off me with such answers. either you change the items for me, if not i want refund, now i will write to qoo10 on this
    Question
    btw, all those feedbacks from other buyers, i have aldy save it as proof. i can simply email to qoo10 in-order for me to apply for refund
    Answer
    ok all current stocks are the same, if you cant accept it pls mai it back. thanks
    Question
    now is your fault, why should i mail it back to you on my own expenses.
    Answer
    Hi, we will refund you $1.70 for the normal postage fee. thanks
  • Answered
    Question
    Alv******* 2018-02-13
    Answer
    Hi can you take photos to show us the defects? thanks
    myfashionstory.com 2018-02-17
  • Answered
    Question
    vdo******* 2018-01-20
    Answer
    any three
    myfashionstory.com 2018-01-20
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Policy & Notice
How to Return/Exchange