NANO JAPAN
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NANO JAPAN[LAST DAY! 24% DISCOUNT* FREE SHIPPING*] ♥NANO BIOGENIE METABOLITES ♥#1 KIDS RESISTANCE

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US$38.20 US$28.10
Deal is ON!100%
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    SHOP COUPON 12% / 24% OFF* + FREE* SHIPPING
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    Shipping RateDomestic QS

    Qprime - US$9.70

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    United States -US$9.70~ See more
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    ㄴPurchase Limit(Qty)
    12Qty every 1 day
  • Item Type
    KID SUPPLEMENT
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Customer who recommended this item
4378
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
Disclaimer On Delivery & Damage Seller Nov 12, 2018
Our Operation Hours Seller Aug 31, 2018
UPDATE : OUT-OF-STOCK and under PRE-ORDER items Seller Dec 13, 2017
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Manufacturer/
Place of origin
NANO JAPAN / JAPAN Condition New Product
Shipping From Domestic (Singapore)
Material CONCENTRATE PROBIOTICS METABOLITES
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(+6598710628 / heiding@nanocollagenshop.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
JANCode 4962254800088
Brief Description JAPAN #1 CLINICALLY PROVEN IMMUNE BOOSTER FOR KIDS
NANO JAPAN ................. THE MOST ADVANCED & EFFECTIVE IMMUNE BOOSTER SUPPLEMENT FOR KIDS
Country of Origin ............... Made In Japan (日本製)
Product Benefits .............. [FUNCTIONS] Improves Gut Health, [IMMUNE SYSTEM] Reduce Flu, Cough, HFMD, Inflammation, Constipation, Bacteria Infections [PERFORMANCE] Concentrate better and more alert
Active Ingredients .............. 35-active strains from 16 types of good bacteria incl. LactoGG, Bifidus etc.
Volume per bottle ............... Gross Wt. 30+15ml for 37.5-days
Recommended Dosage per day..... 1.2ml to 2.4ml per day (0.6ml per suction from dropper)
Suggested User Age ............ High Recommended for age 1 year old onwards. Also suitable for expecting mothers, lactating mothers
How to Consume? ................ Add/ release 2 to 4 suctions into any drinks/ beverage. Take before bed. Once a day. If kid is unwell, take twice a day.
Produced & Tested ............ Formula based on ancient Japan scripture. Clinically proven in top universities in Japan
User Advisory ............... Non-coloring. Non-flavoring. Non-medical. Preservative-free. Allergen-free. Suitable for all children
BOOKMARK 1 2 3 4 5 6 7

Photo Review (2,028)

Customer Review (4,158)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 15, 2018 shu***
Highly Recommend Dec 13, 2018 tan***
Highly Recommend Dec 11, 2018 apr***
Highly Recommend Dec 11, 2018 men***
Recommend Dec 10, 2018 kla***
Recommend Dec 10, 2018 Shi***
Highly Recommend Dec 10, 2018 pri***
Recommend Dec 10, 2018 ssl***
Highly Recommend Dec 08, 2018 aev***
Highly Recommend Dec 08, 2018 ste***

Item Q&A(955)

Status
Question & Answer
  • Notice

    Disclaimer On Delivery & Damage

    We’d like to inform that all dents are not exchangeable, returnable or refundable arising out of delivery. While every endeavour is taken to ensure every of our product is shipped in best condition & with the utmost care in packaging to protect the item, we're unable to guarantee that they will be 100% without any flaws in the external condition during the course of delivery and handling by 3rd-party (ie Qxpress/ Qprime/ QX Quick).

    We’d like to assure buyers that as the content such as NANO Collagen, NANO Detox, NANO Diet are 100% dry powder, any dents do not pose any contamination risks to the content inside. It’s unlike canned foods which contain liquid/ sauce/ paste that may react with exposed material.

    While NANO JAPAN continue to hope meet the high expectations of all valued buyers, we seek reasonableness and warm understanding to continue serve u with the highest quality of products & at the most affordable prices that’s unbeatable! =D
    NANO JAPAN
  • Notice

    Our Operation Hours

    Dear Customer,

    Good day to you. Please take note that our company doesn't operate during Saturday & Sunday (weekends) and public holiday. We apologise for any inconvenience caused. For those customers who have placed the order during this period, the order will be processed as soon as when warehouse re-open. Same goes for Qxpress courier company.

    Our operation hours will be from 9:30 AM to 5:30 PM (weekdays: Mon - Fri).

    Thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN
  • Notice

    UPDATE : OUT-OF-STOCK and under PRE-ORDER items

    Dear Customer,

    Thank you for your purchase and kind patience.
    We are still waiting for fresh shipment to arrive and please take note that NANO Collagen, NANO Birds Nest, NANO Lacto VV and NANO Resvera are pre-order (PO) at the moment as per stated. We will ship out your order once the new shipment arrive. We seek your kind understanding and patience.

    P/S: If you did not order any NANO Collagen/ NANO Resvera/ NANO Lacto VV/ NANO Birds Nest, please ignore this message.

    Million thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN
  • Notice

    Our Freshness Policy (update) & How to Store Your Products

    - U are strongly advised to ensure that the user is not allergic to the product (ingredients) before placing any order.
    - If the purchased product(s) is unsuitable to the intended user due to personal/medical/preferential reasons, we strongly recommend u to offer/gift the product to another person whom he/she will find suitable/favorable to enjoy.
    - Be sure u store your products in a cool, dry location.
    - Food/drinks items should be consumed completed within 6-8weeks upon the first opening.
    The CURRENT Batch of FRESHNESS are:
    1) NANO COLLAGEN: OOS (PRE-ORDER)
    2) NANO ROYAL JELLY: 01/09/2020
    3) NANO FUCOIDAN: 01/08/2020
    4) NANO BIOGENIE: 29/02/2020
    5) NANO DETOX: 01/06/2020
    6) NANO DIET: 01/08/2020
    7) NANO KRILL OIL: 01/05/2020
    8) NANO RESVERA: No expiry (OOS/ PRE-ORDER)
    9) NANO LACTO VV: OOS (PRE-ORDER)
    10) NANO BIRD NEST: OOS (PRE-ORDER)
    11) NANO CARBOLITE: 04/09/2021
    NANO JAPAN
  • Notice

    Our Refund & Return Policy

    - Like retailers, food, drinks, personal care products cannot be exchanged, returned nor refunded due to hygiene reasons.
    - Reasons not limited to purchased by mistake, promotion overlooked, medical conditions, allergies, purchase in excess will not be entertained.
    - Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.
    - Buyers are encouraged to ensure the ingredients are not allergic to the intended user before purchasing.
    - In the unlikely event that a refund/ return is accepted, the original item(s) must be shipped back to our premise first for inspection of condition. NANO JAPAN reserves the right to refuse refund/ return if the condition is unacceptable and/ or item is purchased more than 3 months.
    - Only if acceptable, 15% of the purchase amount plus 2-ways delivery fees will be deducted.
    NANO JAPAN
  • Notice

    Our Delivery Policy & Tips to You

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    - NANO JAPAN cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
    - NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress. But, if u have any delivery note to delivery man, pls state short+clear info in the address part NOT memo.
    - Qxpress is NOT OBLIGATED to call before arrival.
    - In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
    - Buyers are to track OWN orders online with tracking no. provided and contact NANO JAPAN immediately if verification is needed.
    - We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.
    NANO JAPAN
  • Notice

    Our Self-collection Policy

    - NANO JAPAN generally does not encourage self-collection as reliable delivery services with online tracking number are provided.
    - In unusual and rare circumstances, NANO JAPAN may accede to self-collection request out of good faith, by our staff at one single location i.e. EUNOS MRT station (area between control station and POSB bank).
    - NANO JAPAN sincerely requests buyers to contact our appointed staff 15 minutes before arrival.
    - Our staff will discreetly depart for lateness by buyers of more than 15 minutes maximum without prior notification.
    - No further purchase, exchange request nor negotiation is possible at point of self-collection.
    - Any request to seek insurance/ investment opportunity presentation, private dates and of similar nature will be deemed as harassment.
    - No rebate for delivery will be given for self-collection due to voluntary request.
    NANO JAPAN
  • Notice

    Our Orders Fulfillment Policy/ Upon Receiving Your Products

    - We are committed to ensure the accuracy, quality and condition of your ordered products.
    - Delivery services are provided by third-party. Any queries/complains/feedbacks pertaining to the delivery services can be directed to them directly and conveniently online.
    - When receiving your parcel from NANO JAPAN, please CHECK and ENSURE that 1) The box is printed with our logo NANO JAPAN 2) Description on the waybill/consignment note such as name, address, cart number matches your details 3) Securely strapped 4) No sign of opening, tempering, damages or wetness.
    - In the unfortunate event that you found your order quantity incorrect, condition unsatisfactory, do not be alarmed. Keep the box or cut-out the original waybill, delivery consignment note and also the weight sticker, total 3 pieces. Contact us immediately Q&A for investigation to commence.
    - Any claim of missing/ incorrect items after 3-days of successful delivery by Qxpress WILL NOT BE ENTERTAINED.
    NANO JAPAN
  • Notice

    Our Customer Service Policy

    - As promotions and/ or prices can be campaigned by Qoo10 and/ or sponsors, NANO JAPAN cannot be responsible when buyers do not find themselves enjoying the promotions they had hoped for due to technical glitches, promo time-lapsed and/ or absence.
    - NANO JAPAN is committed to provide the highest quality products that complies with foods safety standards and regulations recognized from around the world and local authorities.
    - Mutual respect is appreciated. We reserve the right to protect our co-worker from abuse, malign and/ or unfounded accusation.
    - Any feedback and/ or complains can be first sought/ made with us directly on e-mail.
    - Prompt actions not limited to police report and legal recourse will be taken if inappropriate/ abusive speech/ actions are conducted.
    - We deeply regret for any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one
    NANO JAPAN
  • Unanswered
    Question
    apr******* 2018-12-16
  • Answered
    Question
    sta******* 2018-12-12
    Answer
    Dear Customer,

    Good afternoon to you. Thank you very much for your sharp eye observation!^^D Our marketing team have rectified the error :) You may place the order anytime from now^^ Happy Shopping :)

    By the way, To get $24.00 each for NANO Biogenie, customer needs to use both coupon, Qoo10 $12 cart coupon and $12 Shop Coupon to offset the total amount with a minimum purchase of 1-sets upon checkout as per advertised. Hope this clarify.

    [($72 for 2-qty) - Qoo10 $12 Cart Coupon - $12 Shop Coupon] / 2-qty = $24.00 each as per advertised.

    Thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-12-12
    Question
    Hi thank you and will be ordering. Thanks
  • Answered
    Question
    sus******* 2018-12-12
    Answer
    Dear Customer,

    Good afternoon to you.
    To get $24.00 each for NANO Biogenie, customer needs to use both coupon, Qoo10 $12 cart coupon and $12 Shop Coupon to offset the total amount with a minimum purchase of 1-sets upon checkout as per advertised. Hope this clarify.

    [($72 for 2-qty) - Qoo10 $12 Cart Coupon - $12 Shop Coupon] / 2-qty = $24.00 each as per advertised.

    Thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-12-12
  • Answered
    Question
    s_h******* 2018-12-12
    Answer
    Private Enquiry
    NANO JAPAN 2018-12-12
  • Answered
    Question
    wis******* 2018-12-12
    Answer
    Private Enquiry
    NANO JAPAN 2018-12-12
  • Answered
    Question
    eza******* 2018-12-11
    Answer
    Dear Customer,

    Good afternoon and thank you for your purchase.
    We have received your order, 285469038 successfully which you have placed yesterday after working hour, Dec 10, 2018 at 22:21:29pm. For your information, usually we will take 1-3 working days (depends on the order volume, especially peak seasons) to process the order once we have received order successfully. Then Qxpress will take 1-3 working days to deliver to the recipient after collection done. For your order, it will be processed by today and Qxpress will collect as soon as tomorrow once it's ready. Hope this clarify.

    Tracking number : SGP140721281

    A gentle reminder, please keep tracing your parcel with the tracking number that Qxpress provided as you will always get the newest info and status of your parcel : )

    P/S: Tracking number will only valid when your parcel has been collected + scanned by Qxpress.

    Thank you and have a pleasant day!

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-12-11
    Question
    Hi I have received my items. Can I check for the one that is not yet open, where can I store it? Fridge or just inside the cabinet?
    Answer
    Dear Customer,

    Good afternoon. NANO Biogenie does not contain live probiotics. Instead, what it contains is metabolites which is the byproduct of live probiotics. Yet, it is this metabolites that's produced in our body after we consume the high dose of probiotics, that's directly absorbed by our body for the improved immune system, to help faster recover and protection. :) In another word, Metabolites is a stable substance that our body needs directly to absorb and goes to improve our health system, protection against superbugs and super viruses. Unless you feel that your normal storage condition can be quite heated or u may take more than 2 months to finish upon first opening, then you may consider keeping in the refrigerated. It is not really necessary to refrigerate if you replace the dropper cap tightly after each use and store in a cool, dry place. :) Also, pls remember that each bottle should be finished within 2 months upon the first opening.

    Hope the above clarifies^^
  • Answered
    Question
    wen******* 2018-12-11
    Question
    I select qty 3 for biogenie total $216 why cannot use $40 coupon (min $180)?
    Answer
    Dear Customer,

    Good afternoon and thank you for interest.
    For your information, the NANO JAPAN MIX $40 shop coupon only apply to bundle promo, they are Beauty bundle, Slimming bundle, Health bundle and Mother & Baby bundle as per advertised. Hope this clarify.

    Thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-12-11
  • Answered
    Question
    sil******* 2018-12-08
    Answer
    Dear Customer,

    Good afternoon and thank you for interest.
    Due to overwhelming, plenty of NANO Collagen orders under pending. Hence, Qoo10 will only allow us to take-in NANO Collagen order when the backlog orders clear. We estimated all orders will be clear by next Tuesday or Wednesday!! >< We apologize for any inconvenience caused. We seek your kind understanding and patience.

    Thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-12-09
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