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★Buy 5 Get 1 Free★ Men / Ladies Sock / Bamboo / Cotton / Aloe / Invisible Boat Ankle Long Sock
257 items sold
0.6

★Buy 5 Get 1 Free★ Men / Ladies Sock / Bamboo / Cotton / Aloe / Invisible Boat Ankle Long Sock

Group Buy Pricehelp
US$3.00 US$0.60
Deal is ON!100%
Purchased1501 Purchased
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    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping To
    Singapore
    Shipping RateDomestic Express
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Customer who recommended this item
2854
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Lost Mail Seller May 05, 2016
Return & Exchange Policy Seller May 05, 2016
How to submit return or exchange from the buyer's end? Seller May 05, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,031)

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Customer Review (2,812)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 19, 2019 yeo*** (SG SG)
Highly Recommend May 16, 2019 han*** (SG SG)
Highly Recommend May 16, 2019 Gra*** (SG SG)
Highly Recommend May 14, 2019 ali*** (SG SG)
Recommend May 14, 2019 fur*** (SG SG)
Highly Recommend May 11, 2019 hyp*** (SG SG)
Highly Recommend May 10, 2019 yeo*** (SG SG)
Netural May 10, 2019 yun*** (SG SG)
Highly Recommend May 09, 2019 sru*** (SG SG)
Highly Recommend May 06, 2019 cap*** (SG SG)

Item Q&A(80)

Status
Question & Answer
  • Notice

    Lost Mail

    - We take full responsibility for lost mail, subjected that the address provided is complete and correct

    - Please note that as Singpost delivery timing varies depending on location, no of parcel the postman have to deliver, peak season, delay, etc.

    - Kindly allow 3-10 working days for normal mail delivery. If you did not receive after 10 working days in your mailbox, please leave an msg here so we can serve you as quickly as possible.
    SummerStore
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    SummerStore
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    SummerStore
  • Answered
    Question
    liz******* 2019-02-26
    Answer
    Hi, for men invisible sock
    code 1 - light grey
    code 6 - medium grey

    color shade might differs abit due to lighting/display etc.
    Thank you.
    SummerStore 2019-02-27
  • Answered
    Question
    lif******* 2019-02-13
    Answer
    Hi, as the issue have been raised via Qoo10, the background officer approach us for non-receipt claim, which has been approved as this parcel has been quite some time (missing).

    This order status is under returned now, which means it is refunding. Resending is not possible now.

    If you wish to have the item, please re-purchase again. Please do consider using Qxpress as the rate of missing mail for singpost normal mail is quite high at this period. Thank you.
    SummerStore 2019-02-14
    Question
    ok, previously i only raised issue for one order, now i will raise issue for the bal 5 orders to ask for refund since you cannot send the items to me.
    Answer
    I understand the probem now. The issue was raised to Qoo10 customer service as singpost failed to deliver till now (missing).

    Instead of asking us to resend, the customer service raised a non-receipt claim (refund) and we approved. So currently one pair is in refund, 5 pairs still shows delivered in sytem.

    This is a misunderstanding as the customer service did not tell us that you wish for us to resend again, instead a claim was raised and we only found out today

    For this case, 2 solutions
    1) As you mention, raise a claim for the remaining 5 pairs to get back refund, if you wish to order again, please consider using Qxpress courier.

    2) If you wish for us to resend, we can only resend the remaining 5 pcs now as 1 pcs is in refund mode, we would recommend you to top up another $1.35 and we send out via singpost Smartpac, (up $3.20 - 3.80), as normal mail, till now, is still prone to delay and missing.

    Either way, please let us know, so that we are all in the loop this time
    Question
    Hi, thank you for your reply.
    Kindly do a refund to me instead include the delivery fee which was not refund to me in the 1st claim.
    Answer
    Hi, for option 1 above. We need a claim in order to process the refund (we can only click approve after a claim is raised, the system will then proceed to refund).

    Please write in to Qoo10 customer service again using the remaining order numbers to rasied the claims, as i believe you are unable to do it now as the window to raise claim yourself has lapsed.

    When all orders are refunded, the shipping fee will then be refunded. Thank you
    Question
    Thank you so much for your prompt reply and action :)
    Will definitely support you again when my girls need the items.
    Answer
    Thank you, we will wait for the claim request
  • Answered
    Question
    liz******* 2019-02-11
    Answer
    Hi, in option, select men/women > select invisible sock > select the color code according to the color code picture for invisible sock. Do it twice with 2 color code. Thank you.
    SummerStore 2019-02-12
    Question
    If that's the case, do I got to pay another delivery fee then?
    Answer
    Hi, no, to pay 1x shipping, please add orders into the same cart (and choose the same shipping option in item page) first and checkout together (in a single cart)

    Do note that we are will be closed from 16 Feb - 23 Feb.
    Order with payment completion before 15 Feb, 23:59 will be shipped out on 16 Feb.
    Order with payment completion date after this time will be shipped out on 25 Feb.

    Please refer to the notice on the item page. Thank you and have a nice day.
  • Answered
    Question
    jes******* 2019-01-31
    Answer
    Hi, do you mean ice silk invisible sock?
    SummerStore 2019-02-01
    Question
    Ya guess that's how u call it. Pls give me the link. Tks
    Answer
    Hi, link as below. Thank you.

    https://www.qoo10.sg/item/BUY-5-GET-1-FREE-MEN-LADIES-SOCK-BAMBOO-COTTON-ALOE-INVISIBLE/436903847
    Question
    Hi don't see any pic on ice silk socks. Please send me. Tks
    Answer
    Hi, please scroll down to the last few pictures. Alternatively, please refer to image attached. Thank you.
    Question
    Are these sock much thinner compared to the bamboo fabric one?
    Answer
    Yes, ice silk is thin material (polyester). You might want to buy 1 pcs to try first. Thank you.
  • Answered
    Question
    jes******* 2019-01-31
    Answer
    replied in previous inquiry
    SummerStore 2019-02-01
  • Answered
    Question
    mtr******* 2019-01-17
    Answer
    Hi, women ankle sock is aloe vera fiber-polyester-spandex mix. Thank you.
    SummerStore 2019-01-17
  • Answered
    Question
    Des******* 2018-12-11
    Answer
    Hi,yes,you can choose diffirent design,Thanks,
    SummerStore 2018-12-11
  • Answered
    Question
    shu******* 2018-11-13
    Answer
    Hi, ladies is suitable for size 35-39, mens is suitable for size 40-44. If broad feet, pls minus 1-2 sizes. Thank you.
    SummerStore 2018-11-13
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Policy & Notice
How to Return/Exchange