The Joy Land
The Joy Land SG Join Fellow
12,812 Fellows
Carrier Types Portable Pet Carrier Travel House Cat Dog Carrier Comfort Travel Bag PET CARRIER
31 items sold

Carrier Types Portable Pet Carrier Travel House Cat Dog Carrier Comfort Travel Bag PET CARRIER

Customer who recommended this item
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%


Subject Register Date
For request after order placed Seller May 31, 2017
For Pre-Order Items Seller May 31, 2017
About cancellation Seller Mar 23, 2017
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (44)

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Customer Review (114)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 18, 2019 iza*** (SG SG)
Highly Recommend Apr 16, 2019 Sha*** (SG SG)
Highly Recommend Apr 16, 2019 sit*** (SG SG)
Recommend Apr 16, 2019 reg*** (SG SG)
Highly Recommend Apr 10, 2019 shs*** (SG SG)
Highly Recommend Apr 10, 2019 pas*** (SG SG)
Highly Recommend Apr 09, 2019 man*** (SG SG)
Highly Recommend Apr 01, 2019 rau*** (SG SG)
Highly Recommend Mar 20, 2019 hoo*** (SG SG)
Highly Recommend Mar 09, 2019 eun*** (SG SG)

Item Q&A(16)

Question & Answer
  • Notice

    For request after order placed

    Dear customers,

    For some reason, you may have urgent request after order placed such as change delivery address, combine store pick up order with delivery order together, and so on. Please kindly call us 6635 8724 during opening hour Or SMS/Whatsapp 9728 7582 as eraly as possible. PLease DO NOT use Qtalk or Qpost or Q&A Board as we unable see that immediately.
    Please Take Notes, if no respond from us, means haven't see the massage, PLEASE call directly. Otherwise customer will pay for any extra cost incurred
    Thank you.
    Please Call/SMS/Whatsapp : 9728 7582 / 6635 8724
    The Joy Land
  • Notice

    For Pre-Order Items

    Dear customers,

    For pre-order items, the date for stock arrival is estimated by our shipping co, normally we add 1 or 2 days for flexible purples. However sometimes for some reason, such as custom check, the shipping may delay further but mostly are on time. So special for self collection customers, pls check with us before come to collection. Thank you.
    Please Call/SMS/Whatsapp : 8411 6612 / 6635 8724
    The Joy Land
  • Notice

    About cancellation

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    The Joy Land
  • Notice

    Return & Exchange Policy

    Exchage Policy:
    MUST within 7days upon received item

    Please contact us first for Exchange or Refund within 7 days upon receipt the item.

    Faulty Items must bring back to our shop and exchange.
    Refund only processing after return the item
    Item must remain in their intact condition, unopened
    with their original packaging/tags/labels/seals attached

    please whatsapp & email us item picture & order no for us to retrieve.
    We would suggest you to open the box upon receiving the item and refuse to accept it if you find any damage.

    We don’t accept the cases below :
    • For Hygiene purpose,no refund or exchange for Socks & Towels
    • Cusomize Item, Such as Artificial grass, glass film, Whiteboard, PVC Mats...
    • Over 7days from receiving item
    • If items are open/used or damaged
    • Sending item without prior contact
    The Joy Land
  • Notice

    Delivery & Self collection Timeline

    For Self-Collection, (normal items), you can collect next day after purchase with e-Tickets/Q10 apps.
    For Self-Collection, (pre-order items), please call before collection.

    For Singpost Delivery, it will take 3-5 business days(sometimes longer) with no tracking number. We will not be responsible for any loss mail.

    For Q-Xpress, it will take 2-3 business days with tracking info provided. It's highly recommended.

    If you need the item urgently, we would recommend you to go for self collection as delivery will done by courier company so we can't guarantee that there won't be any delay on their side.

    For any other queries, please call us 6635 8724 / 9728 7582 Or email us via
    The Joy Land
  • Answered
    man******* 2019-03-12
    space backpack have addtional sepreate base pad, others backpack comes with firm base
    The Joy Land 2019-03-13
  • Answered
    asi******* 2019-02-18
    Hi sorry, qxpres has already left. Delivery by qxpress takes 2 working days from date of payment.
    Earliest to reach you by Wednesday if order made today.
    Alternatively, feel free to drop by our warehouse showroom located at 5 Upper Aljunied Link, Quartz Industrial Building, #05-05, Singapore 367903
    Mon-Sat 10am - 5.30pm
    Sun & PH 10am - 4pm

    The Joy Land 2019-02-18
  • Answered
    hui******* 2018-07-12
    Hi there, not so soon for restock. Thank you.
    The Joy Land 2018-07-12
  • Answered
    tim******* 2018-03-29
    Private Enquiry
    The Joy Land 2018-03-29
  • Answered
    soh******* 2017-11-19
    Sorry won't restock very soon
    The Joy Land 2017-11-20
  • Answered
    joj******* 2017-10-16
    Sorry no new stock coming
    The Joy Land 2017-10-17
  • Answered
    lew******* 2017-10-12
    What's your order no?
    The Joy Land 2017-10-12
  • Unanswered
    vic******* 2017-10-11
    Private Enquiry
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Available during
Mon-Sat : 10am-530pm Sun & PH: 10am-4pm Tel: 6635 8724 / 9728 7582

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Policy & Notice
How to Return/Exchange