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carters baby receiving blanket/ towel 4 pc set/ swaddling/ swaddle/burp cloths
11.90

carters baby receiving blanket/ towel 4 pc set/ swaddling/ swaddle/burp cloths


Customer who recommended this item
446
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Part 2 Seller Apr 20, 2016
Return & Exchange Policy Part 1 Seller Apr 20, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (156)

Customer Review (473)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 12, 2018 pu3***
Highly Recommend Feb 06, 2018 elv***
Highly Recommend Jan 15, 2018 kat***
Netural Dec 13, 2017 pri***
Highly Recommend Dec 10, 2017 tze***
Recommend Dec 08, 2017 ver***
Highly Recommend Nov 22, 2017 mit***
Highly Recommend Nov 03, 2017 ju_***
Highly Recommend Nov 02, 2017 me.***
Recommend Oct 28, 2017 loo***

Item Q&A(27)

Status
Question & Answer
  • Notice

    Return & Exchange Policy Part 2



    4) Any change of mind from buyer's end: Would like to change to other available products
    or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused
    with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end.
    Shipping fee will be incurred from buyer's end.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    B@B
  • Notice

    Return & Exchange Policy Part 1

    1) Submission of claims: Any return of exchange of items will be applicable within 7 days
    upon receipt of the item.
    2) Any shortage of item
    or wrong item received: Provide picture of the item contents within the parcel package
    Provide picture of the parcel package with the delivery information.
    Shipping fee will be incurred from seller end.

    3) Defective item issue: Provide picture of the defective area of the received item
    Provide video of the non-functioning of the product. (For electronic products)
    Shipping fee will be incurred from seller end.
    B@B
  • Answered
    Question
    kap******* 2017-11-03
    Answer
    Private Enquiry
    B@B 2017-11-03
  • Answered
    Question
    est******* 2017-02-19
    Answer
    hi, we need at least 4 weeks to restock. cant confirm till the stocks arrive in our warehouse. thank u
    B@B 2017-02-20
    Question
    Hi,
    Thanks. Please help inform once stock arrived. Thank you.
    Answer
    hi, just in case we miss out the message. please help to check back some time later. thank you.
    Question
    Hi,
    Are you able to update the quantity first so that I can buy now? I'm OK to wait for the arrival. Thanks.
    Answer
    hi, so sorry we are not able to update now as we are not able to confirm the stock arrival. there might even be new design restock so we cannot confirm on the design till the stocks arrive in our warehouse. we hope for your kind understanding. thank u
    Question
    Hi,
    Please advise what is the date new stock will be arrived. Thanks.
    Answer
    hi, we are not able to provide the date of the arrival yet as we still do not have information from the supplier side. thank u
    Question
    Hi,
    Any news for the arrival date of new stock?
    Answer
    hi, not yet. thank u
  • Answered
    Question
    soo******* 2016-11-20
    Answer
    hi, at least 4 weeks. thank u
    B@B 2016-11-22
  • Answered
    Question
    Wta******* 2016-08-23
    Answer
    hi there are no longer available. thank u
    B@B 2016-08-23
  • Answered
    Question
    sen******* 2016-08-19
    Answer
    hi normal mail take 3 days to 3 weeks to deliver depends on singpost, qexpress take 3-5 days to deliver. but do take note we do not have pick up on weekends. we would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. please take note that singpost is highly prone to delay and lost mail. thkq for yr kind understanding.
    B@B 2016-08-19
    Question
    Hi,

    I am ok to use qexpress. Am wondering if qexpress can ship out the item tomorrow which is Saturday?

    Thanks.
    Answer
    hi we do not have qxpress pick up on sat. so we are only able to shipped out on mon. thank u
  • Answered
    Question
    jen******* 2016-08-11
    Answer
    hi, yes. please contact us at 91707643 joy. thank u
    B@B 2016-08-11
  • Answered
    Question
    dzy******* 2016-06-02
    Answer
    hi restock period usually takes 3-4 weeks depending on supplier side whether do they have stock for the product, we cant confirm till the stock arrive in our warehouse. thank u
    B@B 2016-06-03
  • Answered
    Question
    too******* 2016-03-09
    Answer
    hi we are in the mid of restocking. we need at least 3-4 weeks, cant confirm till the stock arrived in our warehouse. thank u
    B@B 2016-03-09
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