WATERWAY KIDS
WATERWAY KIDS Join Fellow
1,403 Fellows
GOOD MINISHOP RATE 90%
8.70

Cartoon Luggage Cover Protector / Tick and high Elastic Luggage Protector Cover / Various Design


Customer who recommended this item
39
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return and Exchange Policy for Waterwaykids Product. Seller Jul 15, 2018
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(meipy_wang@yahoo.com.sg)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (18)

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Customer Review (24)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 23, 2019 jen*** (SG SG)
Highly Recommend Jan 14, 2019 spr*** (SG SG)
Highly Recommend Jan 07, 2019 Cla*** (SG SG)
Highly Recommend Jan 03, 2019 sis*** (SG SG)
Highly Recommend Dec 26, 2018 yeo*** (SG SG)
Highly Recommend Dec 23, 2018 dia*** (SG SG)
Highly Recommend Dec 22, 2018 nan*** (SG SG)
Highly Recommend Dec 08, 2018 pop*** (SG SG)
Highly Recommend Nov 26, 2018 yur*** (SG SG)
Highly Recommend Nov 16, 2018 dar*** (SG SG)

Item Q&A(5)

Status
Question & Answer
  • Notice

    Return and Exchange Policy for Waterwaykids Product.

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    WATERWAY KIDS
  • Answered
    Question
    ahb******* 2018-12-28
    Answer
    Private Enquiry
    WATERWAY KIDS 2018-12-28
  • Answered
    Question
    jay******* 2018-12-23
    Question
    This is the confirmation that payment was done.
    Answer
    Qoo10 is processing your payment and update me as payment done once confirmation done. I will ship out once Qoo10 confirmed payment completed. please ensure your shipping method is Qxpress so you can get item within 2 working days after payment confirmation. Regards Waterwaykids
    WATERWAY KIDS 2018-12-23
    Question
    Hi, thanks for the respond.
    Yes i’ve selected qxpress delivery $3.99 option for delivery.
    My issue now is i’ve paid the $17.99 but in my app the item is still shown as “in cart” and not in “purchased”.
    Can you check if you’ve gotten my order and that you’ll be sending out my XL size batman luggage cover to my address?
    Thanks and Merry Christmas.

    Robinz
    Answer
    Saw ur order, will ship out on 12/26 and u should get it by end of this week. Let me know any concern
    Regards Waterwaykids.
    Question
    thanks so much.
    cheers.
    Question
    thanks so much.
    cheers.
    Answer
    Welcome
  • Answered
    Question
    nan******* 2018-12-18
    Answer
    Private Enquiry
    WATERWAY KIDS 2018-12-18
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  • Answered
    Question
    Evo******* 2018-12-10
    Answer
    Private Enquiry
    WATERWAY KIDS 2018-12-11
    Question
    Private Enquiry
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    Private Enquiry
  • Answered
    Question
    woo******* 2018-09-03
    Answer
    Thanks for asking, the answer is yes
    WATERWAY KIDS 2018-09-03
    Question
    OK. Thank you.
    Answer
    Welcome
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Address
417 CLEMENTI AVENUE 1 Block 417, Clementi Ave 1, 18-269
Available during
MON~FRI : 9:00am ~ 6;00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off

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Policy & Notice
How to Return/Exchange