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CeraVe Moisturizing Cream|PM Facial Moisturizing Lotion|Hydrating|Foaming Facial Cleanser
30 items sold
19.90

CeraVeCeraVe Moisturizing Cream|PM Facial Moisturizing Lotion|Hydrating|Foaming Facial Cleanser

See all CeraVe items

Customer who recommended this item
282 (Based on 311 reviews)
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (122)

Customer Photo Review board
Dec 14, 2017
the*******

Highly Recommend received

received product today

CeraVe:AM Facial Moisturizing Lotion SPF30 89ml(+S$7)

+ Add this option
Dec 11, 2017
ben*******
Nov 20, 2017
sh_*******

Highly Recommend Good!

Received in good condition!

CeraVe:Hydrating Cleanser 355ml(+S$1)

+ Add this option
Nov 19, 2017 1
dya*******
Nov 16, 2017
Mds*******

Customer Review (311)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 14, 2017 the*******
Highly Recommend Dec 11, 2017 ben*******
Highly Recommend Dec 09, 2017 ger*******
Highly Recommend Dec 01, 2017 har*******
Recommend Nov 27, 2017 yin*******
netural Nov 22, 2017 won*******
Highly Recommend Nov 20, 2017 sh_*******
Highly Recommend Nov 19, 2017 koh*******
Highly Recommend Nov 19, 2017 dya*******
Recommend Nov 16, 2017 Mds*******

Item Q&A(28)

Status
Question & Answer
Date
Member
Answered
2017-12-12
pau*******
User

Hi Can I know when will the new stock for the SA renewing cream be coming ?

User

hi, sorry we're not restocking the item.

User

Is it due to this product not selling well?

User

yes, and is expensive

Answered
2017-11-16
Shu*******
User

Why a delay in sending my items?

User

Hi Wendy, sorry for the delay. we had problems resending your parcel using qxpress and have used Simplypost instead. http://simplypost.asia/track/
Tracking - H0012173200002

Answered
2017-11-10
min*******
User

Hi,

I have sent you many messages about this, but so far all have gone unanswered.

Due to your poor packaging, my parcel has been damaged during the mailing process and is thus disposed of at Singpost.

I have done my due diligence as a customer, contacting Singpost myself throughout the process and even offering to go down to the post office to collect the item myself even though I have paid for Smartpac. I have kept you updated through this process despite your complete indifference.

As far as the packaging of your products goes, there have been prior complaints about this in the feedback section and still you have made improvements to the packaging. This says a lot about your attitude towards your customers.

Given the reasons above, I demand a full refund immediately. I will not be accepting an offer for a free replacement if the product is going to be arriving in pieces due to improper packaging.

Regards,
MH

User

Already answered inquiry. If you have another any question, please contact to us.

Answered
2017-11-09
w10*******
User

Hi. I found the daily moisturizing is not available now. When will it be available?

User

hi, have just updated the stock :)

User

OK Thx

User

Already answered inquiry. If you have another any question, please contact to us.

Unanswered
2017-10-13
hil*******
User

When is the expiry date of PM lotion Spf 30?

Answered
2017-09-16
Poo*******
User

Hi when will thE moisturising cream and am lotion be restocked?

Thank you.

User

Hi, have updated the stock for moisturizing cream :)

Answered
2017-08-15
bre*******
User

"Item status not found in the singpost system." Why no status, if you had sent out yesterday, there should be some status. I had paid for Singpost Smartpac for tracking my delivery. Pls check.

Regards
Brenda

User

Hi, according to the tracking item delivered today. pls check your letterbox

Answered
2017-08-15
bre*******
User

Hi,
I had paid for Singpost Smartpac shipping charge, but could not find any tracking number
attached to it, pls help.
It suppose to have a tracking number but when I press the tracking button, no detail at all.

Regards

User

Already answered inquiry. If you have another any question, please contact to us.

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