When can you get your E-tickets?
Hello, All ticket orders on the same day before 5pm will issue out on the same night. Order make after that will be sent on the following Morning.
How do i know whether seller has sent out the E-tickets?
Status "On Request" it means payment got through.
stutus "On delivery" it means tickets already sent to your Email.
Why after 24 hours after i have made payment i still do not receive my E-tickets?
Qoo10 is the third party between Sellers and Buyers, when you made payment through Qoo10, Qoo10 system will receive the payment before the seller, and there is a process time by the System, most payments process instantly and others take hours and even up to 1 day before payment completed. In the case of slow processing, we seek your understanding and patience to wait for the process to be completed before we send u E-tickets:)